Tubular Software

5.00 / 5 (30)

About Tubular


Tubular is a cloud-based customer relationship management platform that assists users in creating and managing tasks from different sources. It features reports and forecasting, integration, collaboration, gamification, task management, call logs and label customization.

Tubular helps users manage new leads across multiple campaigns through email marketing, web contact forms and more. Users can also check call activity in order to review calls and check lead progress.

The reports and forecasting feature helps users analyze trends in order to target relevant customers. Users can share their feedback with colleagues through the system. The tool integrates with Mailchimp, Autopilot, Typeform and more.



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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Tubular

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(30)

4 stars

(0)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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December 2016

Simon from Contrax Furniture Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

A slick & effective tool which has delivered multiple efficiencies to our business!

As manufacturing is the core of our business we were forever stumbling between firing-out quotations & tenders, as well as hastily fabricating items in our factory, therefore neglecting to manage intelligently the flow of work through our order-book and onto the shop-floor. We often lost projects too; as we failed to recall what we had pitched to who, with culpability frequently slipping between sales personnel and our pricing department. Equally: we became grossly inefficient as a manufacturer, with too much work hitting production all at once, placing expensive demands on our resources to combat this. Tubular has delivered abundant enhancements to both our order-entry & manufacturing-productivity which I cannot overstate. As an MD striving to run a company, the reassurance I take from being able to monitor our sales pipeline and projected monthly invoicing via the touch of my IPad; is the source of both incredible solace and positivity.

Pros

The simplicity of using Tubular is phenomenal, especially for a non-technical person such as me! Plus the ability to be able to neatly track & identify a once chaotic element of our business is truly awesome. The increases in our profitability to speak volumes for Tubular!

Response from Tubular of Tubular

Replied December 2016

Hi Simon, Thank you for the review. We are so glad that Tubular has been able to help your process so much. You're feedback as a user and from a business perspective of how we can improve the platform has been invaluable .

November 2018

Kate from Property Protect

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Affordable and efficient CRM for startup companies

As a small startup team whose growing rapidly we appreciate the value along with the packaged features that Tubular offers. We are looking forward to growing with them!

Pros

Tubular for the win! We test drove three small business CRM's simultaneously: Pipedrive, Tubular and Hubspot. I had my assistant set up our account on all three because I was interested to see how easy the user onboarding and adoption would be as we will be hiring more staff soon who may or may not have CRM experience.

By far Tubular was the easiest to create our company profile, import prospect records and set up our sales pipeline stages and probabilities. We were up and running in about an hour. Pipedrive was ok but some of the features didn't align with our particular business model. Hubspot took too long to set up (we stopped before completing it) and really just resulted in ala carte subscription frustration where they sell you on all the fancy things it can do upfront but once you get into the system you 1) have to pay more to add those feature sets on, 2) need to hire someone just to run Hubspot.

Cons

There were some integrations that we didn't know Tubular already had and we had to chat with support to find. However, I wouldn't say this is necessarily a con as they were quick to show us where to find them in the settings.

Response from Tubular of Tubular

Replied December 2018

Hi Kate, Thanks for the review ! We are loving having Property Protect onboard ! And there are so many new exciting features coming in the next few months. We'll be sure to make our integrations a little easier for people to find in the future too.

August 2018

Michael Paul from YSN

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Ready to help at every step.

Overall, my experience has been fantastic. Customer support, largely, have been over-the-top helpful in answering questions I have had. Further, Rep understands the growing pains we are having and has been ready and willing with suggestions and advice. I'm looking forward to growing with Tubular and I'm excited for some of the new features they have coming. Thanks Tubular!

Pros

I love the clean user interface, the ability to create task templates, and to quickly see our sales pipline with revenue.

Cons

I've had some trouble making outgoing emails from the interface, but luckily they have a custom email and code I can drop in the Cc portion from my own email client that auto-imports the communication into a Deal's timeline. So, all good.

July 2016

Chad from Kingfisher Investments

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Helps me manage my Sales team

I have searched for a sales management application for quite some time, as I both manage the business and the sales team. I travel often as part of my business which means I have to utilise my phone more than needed. Tubular has cut down our email activity, dropbox activity and has centralised our team which is made up of office workers, and remote workers.

Pros

My favourite feature is the Contacts and organisation page, which although wasn't the reason I signed up to Tubular has ended up being our CRM and company address book.

Cons

Previous to last week I noted that the IoS application was not available, but I learnt this week that it is now in the I-Store.

Response from Tubular of Tubular

Replied July 2016

Hi Chad, Thanks for taking the time to review Tubular. We are so glad you are enjoying using the product.

April 2018

John from THREAD research

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2018

Simple, focused software focused on moving sales steps forward for us

Pros

I have used Tubular for over a year now with every feature improving our company's business development process. Compared to our previous experience with CRM tools, I have really enjoyed the speed of use, overall experience and ability to move the important steps forward in our sales process.

Cons

The reporting tool continues to develop and get better, but not every report we need is available just yet. Tubular released two new reports just this week that automated further for us so excited to see this move forward.

December 2016

Chris from ELW Global

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Use for all Sales departments inter company

Tubular is a great piece of software and cost effective. We have rolled out Tubular across our R+D and sales department with great success and minimum friction. I would recommend Tubular to anyone who wants to create efficiency within their sales teams.

Pros

Real-time support took days rather than months for staff to understand and get on board. Prevents task duplication inter-company.

Cons

None to speak of if I consider the nightmare I had implementing a project management system across the company.

December 2016

Michael from Strangford Management

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Made our day to day sales management significantly easier

Working in property we required software that can handle multiple new business leads at a variety of different stages. Tubular was the best fit for us having searched around. We found that our whole team was able to use the software with absolute ease, keeping all of them up to date with how our leads were progressing so everyone was on the same page. From a management point of view, I could filter down into who is doing what to ensure we don't miss anything and assign new tasks to my team when a new prospect became live. Also, loving the app, being out and about at meetings a lot makes it easy for me to still manage our pipeline. Thanks, guys!

Pros

We loved the ease of use and the time it saves us having everyone on the same page in real time. No more spreadsheets and meetings to get updates!

December 2016

Jillian from DRJN

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Visual Pipelines at a Glance

I started using Tubular to add more notes to my sales pipeline and be able to share with key people on my team. I find the visual element of this easy to follow - at a glance. The notes and reminders are great too, it can be hard to keep things moving when you are bogged down in client work but Tubular makes this easier for me.

Pros

Visual, intuitive and easy to use.

Cons

I found entering all contacts in a bit laborious but they have added new functionality to help with this recently.

January 2019

Ed from Demo Solutions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great platform, easy UI, amazing support

I spent quite a bit of time evaluating small business CRM platforms, but once I found Tubular, it was an easy choice. The platform is easy to use, and has enough features without being bloated. My favorite feature is DNA/lead finder, which autofills contact information and also finds prospect email addresses, and is unheard of at Tubular's price point. The primary reason I chose Tubular was the customer service. The co-founders of the company, are almost always available via instant chat through the app (or on the Tubular website). They are incredibly responsive and helpful, and they take the time to understand individual requirements and objectives. In a space that feels like there are infinite vendors, the two of them provide a personalized customer experience that is unlike any other vendor in the space.

Pros

Incredible customer support, DNA/lead finder is a game changer, slick UI, easy to use

Cons

No Quickbooks integration (I know it's coming)

June 2017

Adam from TP3 Global

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

We had a big problem with CRMs that took a long time from Sales. Tubular works quick and perfect.

Our sales team just didn't update other CRMs we used. This made tracking deals impossible, and their productivity decreased. With Tubular, because it's only a few seconds to do something, and so nicely organised, we are always up to date, and productivity has never been better. It's hard to put disliked things of Tubular. This is because yes, sometimes things may not work at first, but the support team sorts everything out so fast, you just can't stay mad at them.

Pros

Ease of use. It's so quick, even our busiest sales guys can just pop an update, and we can properly analyse performance. But perhaps even more impressive is that on multiple occasions, Tubular guys took the time to listen to feedback directly, and implement changes as we needed them. Very adaptive, very easy to use, and great value at such a low cost.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0