FreeAgent CRM vs Demandforce
FreeAgent CRM has 72 reviews and a rating of 4.65 / 5 stars vs Demandforce which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- We utilize all functions of free agent but the best part of this CRM is the ability to completely customize our portal to our specific needs without having to keep a lot of unused features.
- The service itself reflects the wonderful people who created it and work for the company. It is easy to use and super customizable.
Cons
- The only negative thing I found with this software is how many different times I have to put in peoples information in different areas. It should just transfer over.
- I used to complain about the email font - but they just fixed that and there are a lot of new options to make your email look professional.
Pros
- Love how it integrated with our dental software, it makes confirming appointments and contacting patients a breeze. Also very easy to change patient preferences.
- I like that our company is able to offer customers the feature of booking online. It's useful for marketing campaigns in terms of tracking open rate and revenue produced from emails.
Cons
- Also, they did not text clients as thought. We had several very upset about not receiving text regarding past due vaccinations, etc.
- They started to branch out into other fields too quickly and most of the information we were receiving was no longer related to the dental field.
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2022
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