Freshdesk Alternatives

RATING:

4.5

(3283)

Top 15 Alternatives

Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action invol...Read more about Pipedrive

Kommo

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbot...Read more about Kommo

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BombBomb

BombBomb is a video messaging platform for solopreneurs and enterprises. Connect, communicate and collaborate with customers and colleagues using BombBomb's asynchronous video software. BombBomb is a leader in async video messag...Read more about BombBomb

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Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

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Demandforce

Demandforce is the all-in-one practice growth solution made to attract new patients, and keep them coming back. With fully-integrated automation tools like appointment reminders, automated recall, two-way texting, targeted email c...Read more about Demandforce

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Front

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the...Read more about Front

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Help Scout

Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service. When you sign up you get access to an entire suite of tools, all optimized specifically for customer support. ...Read more about Help Scout

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LiveVox

LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion interactions a year. They seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver exc...Read more about LiveVox

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Samespace

Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into any CRM to make your contact c...Read more about Samespace

Infobip

Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. ...Read more about Infobip

Viber

Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages. The application lets pro...Read more about Viber

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Telegram

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their ...Read more about Telegram

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Smith.ai

Smith.ai offers 24/7, AI-backed live chat services and as well as a free, AI-only Chatbot. Smith.ai has designed their chat products and services to help businesses capture leads and help clients online. Live chat receptionists re...Read more about Smith.ai

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Whistle Messaging

Whistle is a cloud-based guest messaging platform, which helps businesses in the hospitality industry communicate with guests, manage bookings, streamline check-in processes and more. Hoteliers can track team members' performance ...Read more about Whistle Messaging

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Certainly

Certainly is a cloud-based chatbot solution for e-commerce, webshops and customer care centers. The solution provides Conversational Artificial Intelligence (AI) enabled chatbot for sales, marketing, human resource and management ...Read more about Certainly