Magic was super easy to set up. I was looking for a platform to help increase reviews and overall awareness for my burger truck. I am super busy with a day time job and my burger truck is my side hustle so I really needed to save time and Magic did exactly that.

I'm excited for more features to roll out!

Magic really understands the need of small businesses. Their team helped us a lot with onboarding and giving up local insights into how we can better utilise the software to grow our business more. I am still in directly contact with our account executive [SENSITIVE CONTENT] every week. Super helpful.

The software REALLY works. We were able to triple our reviews after the first month. The best part is how easy it is to use. Most of the work is done for you with templates so you just have to connect current reviews sites and you are ready to go. Being able to contact customers via SMS is another big plus. Response rates are much higher and faster.

So far, not many complaints. Our team has found it very easy to use and definitely worth the value.

Interface and steps to use the product for clients

i do not find cons on the product just yet

Magic's patient communication features have been a game-changer. We can send automated appointment reminders, follow-up messages, and educational resources, keeping our patients engaged in their recovery journey. Magic offers customisable templates for patient communication, which allows us to personalise our messages and provide a more personal touch to our care.

The cost of Magic, especially for smaller practices, may be a consideration. However, the efficiency and improved patient engagement it brings more than justify the investment.

Overall, my experience with Magic has been great. The platform is user-friendly and the customer support team is always quick to respond and helpful in addressing any issues or questions I have. Magic has helped me streamline my marketing efforts and improve my online reputation, ultimately leading to increased sales and customer satisfaction.

I like how easy it was to manage my online reputation with Magic. The Reviews product is especially helpful, allowing me to quickly respond to reviews and stay on top of my customer feedback. The text marketing feature has also been a great tool for me to engage with my customers in a more personalised way helping us to increase campaign revenues by 60% vs the same period last year when we were just using email marketing!

None so far. My team absolutely love Magic. Now they have more time to spend on other value added activities rather than just spending their time checking the multi platforms that we have a presence on!

As a local plumbing business, our reputation means everything. Magic simplifies the process of managing customer reviews, allowing us to stay on top of our online presence effortlessly. With Magic's help, we've seen a significant increase in positive reviews. It encourages satisfied customers to leave feedback, which has boosted our credibility and brought in new clients.

Nothing to complain about at the moment! Magic provides all the things we need to grow our business

Lack of man power to manage the different social and review platforms.

Reviews and Team Inbox helps our small team to allocate our time to buyers efficiently. Now we don't have to login to multiple platforms everyday to check for and respond to messages.

None at the moment. We love it for the amount of time we have been using it. The support has been great too!

Magic has transformed the way we handle customer reviews. It consolidates reviews from various platforms, saving us hours of manual work. Thanks to Magic, our online reputation has improved significantly. It helps us gather more positive reviews and showcase them effectively, attracting more customers to our business. The software is incredibly easy to use. Even those with minimal tech-savviness can navigate it without any issues.

Although user-friendly, there is a slight learning curve when getting started. However, the customer support team is fantastic and helps smooth out any bumps.

Magic's user interface is intuitive. Even for those of us who aren't tech-savvy, it's been easy to navigate and use effectively. Magic has significantly improved our online reputation. It encourages our happy customers to leave reviews, which has boosted our credibility and attracted more jewellery enthusiasts to our store. Running a small family jewelry business means we wear many hats. Magic has made managing our online reviews a breeze. It brings all our reviews together, saving us time and headaches.

Getting started with Magic does require some initial setup, which might be a bit challenging for those with limited technical expertise but the Magic onboarding team were super helpful and patient!

Overall, my journey with Magic has been nothing short of magical. I elevated my online reputation and visibility. The surge in reviews and customer engagement resulted in a remarkable upturn in sales. I wholeheartedly endorse Magic to all local businesses seeking growth and an enhanced customer experience.

I effortlessly garnered and gathered reviews across multiple platforms. With its unified inbox, managing customer conversations became a breeze. The spellbinding text marketing tool proved remarkably effective in captivating customers and driving sales.

I can't come up with anything to complain about this product

Our overall experience with Magic has been remarkable. It has empowered us to elevate our customer engagement, enhance our online presence, and grow our business. The ease of use and effectiveness of the features provided by Magic have surpassed our expectations. We highly recommend Magic to any IT services business looking to enhance its customer interactions and boost its online reputation.

Magic has completely transformed the way we engage with our customers. The review feature has been phenomenal in helping us gather more online reviews across multiple platforms effortlessly. It has significantly improved our online reputation and visibility. The inbox feature allows us to efficiently manage customer conversations from various channels, ensuring timely responses and exceptional customer service. Additionally, the text marketing tool has enabled us to run targeted campaigns and drive sales effectively.

Not too much. Most of the main functions are all good. I think if later can have a mobile version that would be a good improvement.

Overall, we highly recommend Magic to businesses needing SMS support for customer communication. The team at Magic is incredible!

To begin with, their sales team is a pleasure to work with and they are extremely helpful during the discovery phase. The onboarding process was also seamless with the Magic team. As we started using the platform, we required assistance every now and then and the fantastic customer service and support team was able to respond quickly. This is crucial for us as we continue to use the platform.

Having a mobile app version of the platform would be helpful, although it's not a requirement.

Wonderful - significantly improved our customer management processes, enhanced our online presence, and drove business growth. Comprehensive features offered; would recommend to any one-man consulting businesses seeking to optimize customer interactions.

Review feature helped my consulting startup consistently gather more online reviews on popular platforms, attracting new clients. The inbox feature has streamlined customer management by consolidating conversations from various channels into one place, enabling efficient and personalized responses.

Nothing comes to mind, at least immediately.

Magic is an essential tool for any local business looking to improve their online reputation and grow their business. I love how it has helped me get more online reviews and rank higher on local search. The Inbox feature has also made it easy for me to keep track of all my customer conversations in one place, including SMS, Facebook, and Instagram

None that I could think of so far. Will update my review if anything else comes to my mind.

None, I had a great experience with Magic.

Magic made it easy for me to request and collect reviews on multiple platforms, and their inbox feature helped me keep track of all my customer conversations in one place. The text marketing tool was also very effective in reaching out to my customers and driving sales.

None, I had a great experience with Magic.