Emails between staff are cut down dramatically, as rather than emailing a colleague I can just tag or message them.

It's also a very visually appealing software, with simple icons and logos that clearly communicate their purpose.

This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.

Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have access to your all emails.

Hats off to the Missive. They are very responsive,  add features regularly, and fix bugs quickly.

Sensitive content hidden] was super patient and knew exactly what to do. It's so nice to have this kind of support from Missive.

The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.

Customer support ist extremely quick and helpful and all in all it was relatively easy to setup our processes.

Greatly helps productivty and control/coordination.

We're using a shared mailbox to provide technical support to clients.

The platform looks great and it is easy to use. Now with our team inboxes and rules for automatization we saved not just a time but we finally organized our mails.

Great software - constantly being updated with new features and the support team is fantastic. Very easy to implement to our team, and now we couldn't operate without it.

Missive is a really great alternative to other outreach solutions  and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team.

I love the integration with another apps and chat option.

They have tons of integrations and the team is very responsive. The price is on the expensive side but you get a lot for what you pay for.

App does everything the web app also does. Chat function is also good considering it's included in the price and I like the integration with Todoist.

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

The Best Inbox Management Tool, ESPECIALLY FOR THE PRICE.

They pack a ton of incredibly useful features into a super clean, easy to use UI. They also have a ton of power features like keyboard shortcuts and rules that help me keep my inbox sane.

Makes it easier for all parties. Customer support: quicker support response time I've ever experienced.

I also enjoyed the ability to edit another user's draft email in real-time as they are also working on it.

Beautifully done, highly functional, versatile, highly recommended.

Missive's customer service team  is top notch, and they are quick to get back and/or resolve any issues that I run into on a day to day basis, as well as help answer my questions.

This is by far the best designed, fully features and we built email app around. Ideal if you have a team, but perfect for freelances or anyone regularly dealing with mail.

We were searching for an email management solution and found Missive. Gave it a try and the service is great, it connects to zapier which is huge, and we can easily communicate in emails and chat.

The product is extremely easy to use and cuts down on all of the wasteful overcommunications to customers and co-workers.

The integrations so far seem to work seamlessly, and I love how customizable the platform is. It's also great that I can jump from my computer to my phone, and I still have all the capabilities there.

We switched to Missive from a competitor because the apps are elegant and the price is right. We use email all day every day, so the user experience is important.

Once you use Missive, you'll see what you're missing without it.

I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

Super effective way to juggle emails, discussions plus external integrated systems. Has a lot of functionality itself to handle multiple, team & external email accounts.

It’s much better than Zendesk for the workflow and the fact that Missive doesn’t break all the time (like it happened to us on Zendesk back then, before we switched).

Whis this software you can not only handle your customer emails but you private emails can be managed as well and at the very same place. No switching software anymore for different email needs.

Brings team discussion into email threads, keeping the emails separate. Integration with other systems is fabulous, eg Trello & Knack.

This software has a very nice design, works without any flaws, is very responsive/fast, and has a very affordable price. Cheaper than ANY comparable tool I found so far.

All I have to do is open my Gmail interface and try to work from there to realize that I would be lost without Missive.

I love how easy it is to use to communicate with our guests. The automatons have been so helpful to our business especially during covid.

We like its integration with our reservation software and resulting automatization of the guest registration and check/in process.

Channel system can become confused. Some rooms numbers don't associate with right profile, can message wrong guests unless it is caught by user.

Huge benefit of customer service and improving the guest experience.

Whistle integrates with our system wonderfully. It gives our guests an easy option of contacting our staff members and we are able to easily navigate throughout the system.

Biggest Pro is that we love it but as important, they have the best Support Team that we've ever worked with.

The ease of implementation as well as ease of use...not to forget the fact that our customers love it too.

I love the quick responses from customer service when we need support, and they and great about adding features that help their customers.

The notification sound gets a little annoying but we just silence if needed.

We are extremely happy with Whistle. It has made guest communication so much easier and the guests love it.

I feel this is a much more efficient way to communicate with our guests. Being able to rapidly answer questions and handle requests or concerns, has led to better reviews.

Overall just a Great Tool for communicating with our Guest.

The most important thing is the ease of use for our guests. Support is easy to reach and quick to react and address any issues or questions we have had.

Whistle is super easy to use and implement. The automations that we were able to set up help us to communicate with our guests without adding more to our staffs workload.

Whistle allows us to quickly and easily connect with guests.

I don't use the product - my staff does - this field being required did now annoy me.

I have also noticed that sometimes a message gets sent to multiple guests, when it is intended for only 1 person, which can be inconvenient.

Doesn't work as well for team communications in our slightly remote resort. We have poor data/cell and WiFi only when in buildings Some staff do have issues getting messages.

Whistle's accessibility is great and the ability to stay connected with the public helps us to be a hotel that is seen as providing excellent guest services.

Whistle was easy to install and learn. The support team is always helpful.

Most importantly, Whistle’s support has been amazing. They’re quick, responsive and friendly.

It lacked the integrations we needed so when brand software allowed communication within the app we no longer needed this.

It has been the easiest set up. Customer support has been great.

A lot of guests inform us of things wrong that they would not have via phone call or in-person, allowing us to find out about issues from the guest instead of a review after the fact.

This is by far the best for a reasonable price. What a time saver to have one place to communicate with all available channels.

I was able to integrate Whistle pre-covid, and thank God I did.

I love that it has an app and the ease of overall use.

Whistle lets us interact in a safe way--while actually offer BETTER service. Guests frequently mention how easy we are to reach, and how quickly we respond to requests.

It's so easy to communicate with guests without having to staff our office. This has been a great labor cost savings.

Very easy to use , the Guest Love it and Great communication tool.

Great product love how all features have been thought out for practical uses in the industry.

I love that everyone in my team is connected, and reminded if they forget to respond. I love you can have live chat connected to your website, and also have a store built in or DocuSign available.

Sometimes the notification tones are annoying and too frequent.

Fantastic platform, continous improvement and innovation.

Excellent was to be in touch with guests for contactless Covid seasons. I LOVE the rating system given to the guests when they check out.

US Dollar

Missive is a team inbox for email collaboration. Users can chat with teammates right via the inbox, share attachments and assign task. It includes shared labels, which help professionals organize conversations by project or department such as customer support, marketing campaigns and more.

LongDescription

Commenting/Notes

Support Ticket Management

Real-Time Analytics

Signature Management

Meeting Management

Internal Chat Integration

Document Storage

Access Controls/Permissions

Activity Tracking

Shared Inboxes

Activity/News Feed

SSL Security

Real Time Editing

Single Sign On

Calendar/Reminder System

Project Management

Communication Management

Brainstorming

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Template Management

File Transfer

Email Templates

Contact Management

Mobile Access

On-Demand Communications

Routing

Multi-Channel Communication

Social Media Integration

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Ticket Management

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Real-Time Chat

Chat/Messaging

Customizable Templates

Calendar Sync

Issue Tracking

Inbox Management

Event Calendar

Alerts/Escalation

To-Do List

Reporting/Analytics

Contact Database

Employee Photos

Video Conferencing

Drag & Drop

Autoresponders

Customer History

Tagging

Third-Party Integrations

Multiple User Accounts

Canned Responses

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Multi-User Collaboration

Interaction Tracking

Productivity Tools

Knowledge Base Management

Remote Access/Control

Response Management

Real-time Consumer-facing Chat

Service Level Agreement (SLA) Management

Macros/Templated Responses

Rules-Based Workflow

Customer Service Analytics

- Free
- $14/month
- $18/month
- $26/month

Details: https://missiveapp.com/pricing

Email/Help Desk

FAQs/Forum

Chat

Self-Employed

2-10

11-50

51-200

Missive

Live Online

Webinars

Documentation

Whistle is a cloud-based guest messaging platform, which helps businesses in the hospitality industry communicate with guests, manage bookings, streamline check-in processes and more. Hoteliers can track team members' performance based on task completion rates, response times, upsells, direct bookings and guest ratings on a centralized dashboard.


Whistle's artificial intelligence (AI)-enabled chatbot allows guests to choose booking dates on a calendar and provide details about arrival or departure. Managers can set up recurring tasks, send/receive work orders and view a history of checklists or inspections in real-time. Additionally, administrators can send eSignature requests to guests via email, SMS and other communication channels.


Whistle integrates with various third-party systems such as Agilysys, ResortSuite, RoomKeyPMS and more. Pricing is available on request and support is extended via phone, email and other online measures.



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