WeBee
About WeBee
WeBee Pricing
Price includes iOS-Android apps designed for hotel, staff app and hosting
Starting price:
$500.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for WeBee
1 - 5 of 32 Reviews
Alex Alper
Verified reviewer
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great value, great support
We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments.
PROSDirect engagement with guests, fast and contactless check-in.
CONSNothing to dislike about this software...
Vendor Response
Dear Alper, Thank you very much for your positive support & reviews. WeBee Team
Replied May 2021
Suleyman
Leisure, Travel & Tourism, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Personalized Guest Journey
Guest recognition, problem acknowledge, extra revenue with user friendly menu etc..
PROSTailor-made, Ability to make all changes / configurations during and after the installation and integration
CONSLast min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue.
Reason for choosing WeBee
Local company (easy accessibility) Tailor-made ( able to customize) They are open to new ideas
Vendor Response
Dear Suleyman, Thank you for your feedback. It's much appreciated. WeBee Team
Replied May 2021
Sabri
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Webee
It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months.
PROSPrompt actions. 24 hours connection with guest.
CONSFor some guests it seems diffucult to use. Especially for elderly people.
Vendor Response
Thank you for your valuable feedback. We escalated your issue and will reply promptly.
Replied May 2021
Noha
Hospitality, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Effecient Product, Great Support Team
Very happy with Webee. I highly recommend the product and the team.
PROSWebee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us.
CONSReporting dashboard and data base has space for improvement. But all the basic reporting features are there.
Reasons for switching to WeBee
Other product was very complicated. Much more ecpensive for much less features. Their team were non responsive.
Vendor Response
Dear Noha, Your words motivate our team even more to serve you all our best. Thanks for your kind comments, we are happy to contribute. Thank you so much. Best Regards, WeBee Team
Replied August 2023
Liliane
Leisure, Travel & Tourism, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Continental Guest & Staff Applications
Excellent and would recommend other companies to use it.
PROSThe support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback.
CONSThe slowness of the app sometimes which makes a bit difficult to be answer to the guest requests.
Reason for choosing WeBee
WeBee portfolio and the sales presentation that covered most of our requirements which encouraged us to make the right decision.
Vendor Response
Dear Liliane, Thank you for your kind words and evaluation. We are continually improving all the process. Thank you so much. Best Regards, WeBee Team
Replied August 2023
