All WeBee Reviews

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User Profile

Alex Alper

Verified reviewer

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great value, great support

We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments.

PROS

Direct engagement with guests, fast and contactless check-in.

CONS

Nothing to dislike about this software...

Vendor Response

Dear Alper, Thank you very much for your positive support & reviews. WeBee Team

Replied May 2021

Suleyman

Leisure, Travel & Tourism, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Personalized Guest Journey

Guest recognition, problem acknowledge, extra revenue with user friendly menu etc..

PROS

Tailor-made, Ability to make all changes / configurations during and after the installation and integration

CONS

Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue.

Reason for choosing WeBee

Local company (easy accessibility) Tailor-made ( able to customize) They are open to new ideas

Vendor Response

Dear Suleyman, Thank you for your feedback. It's much appreciated. WeBee Team

Replied May 2021

Sabri

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Webee

It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months.

PROS

Prompt actions. 24 hours connection with guest.

CONS

For some guests it seems diffucult to use. Especially for elderly people.

Vendor Response

Thank you for your valuable feedback. We escalated your issue and will reply promptly.

Replied May 2021

Noha

Hospitality, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Effecient Product, Great Support Team

Very happy with Webee. I highly recommend the product and the team.

PROS

Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us.

CONS

Reporting dashboard and data base has space for improvement. But all the basic reporting features are there.

Reasons for switching to WeBee

Other product was very complicated. Much more ecpensive for much less features. Their team were non responsive.

Vendor Response

Dear Noha, Your words motivate our team even more to serve you all our best. Thanks for your kind comments, we are happy to contribute. Thank you so much. Best Regards, WeBee Team

Replied August 2023

Liliane

Leisure, Travel & Tourism, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Continental Guest & Staff Applications

Excellent and would recommend other companies to use it.

PROS

The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback.

CONS

The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests.

Reason for choosing WeBee

WeBee portfolio and the sales presentation that covered most of our requirements which encouraged us to make the right decision.

Vendor Response

Dear Liliane, Thank you for your kind words and evaluation. We are continually improving all the process. Thank you so much. Best Regards, WeBee Team

Replied August 2023

Vİktoria

Hospitality, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Satisfaction

There are 12 hotels in our company.We decided to use a mobile application so that our guests can always feel as close to us . Webee team prepared a product exactly as we imagined and presented it for all our facilities. They always answer all our questions. Being able to reach them whenever we want makes us feel very safe.

PROS

Webee is simple to use for our guests, this is what we liked the most.

CONS

We are satisfied with Webee, there is nothing we like less.

Vendor Response

Dear Victoria, Thank you very much for your positive support & reviews. WeBee Team

Replied August 2023

Armia

Hospitality, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

El Gouna Hotels

PROS

it has a great user experience and it has a great integration options to our existing systems.

CONS

it has a great user experience and it has a great integration options to our existing systems.

Vendor Response

Dear Armia, Thank you very much for your positive support & reviews. WeBee Team

Replied August 2023

Ayse Nur

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Very Well Designed App

PROS

User interface, support team's dedication, easy CMS

CONS

everything works well, our guests are happy with the product

Vendor Response

Dear Ayse Nur, We appreciate all your evaluation and kind comments. Thank you so much. Best Regards, WeBee Team

Replied August 2023

Ebru

Hospitality, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best for Guest Experience

best app and always a solution-oriented team

PROS

Webee app is really very guest satisfaction oriented.

CONS

there are none

Amr

Hospitality, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Webee Application Recommendations

PROS

Easy to useVery good communication with our GuestGuest Satisfaction

CONS

Guest Satisfaction Our strong and weak point in order to be increased

Vendor Response

Dear Amr, Thanks for your kind words and submitting a review for us. We are even more motivated with your reviews. Best Regards, WeBee Team

Replied August 2023

Islam

Marketing and Advertising, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

A must-have for hotels

We chose this hotel application after thoroughly evaluating various software options. What truly sets it apart is its unique ability to be customized to fit our specific hotel's needs. The features we found most valuable include customization, push notifications, responsive technical support, and the ability to digitize all our hotel services. This combination benefits both our guests and our staff. Furthermore, the app is user-friendly, compatible with both Android and iOS devices, and offered at a reasonable price.

PROS

The ability to tailor the app to a hotel's brand creates a more cohesive and personalized guest experience. This is crucial point for us. In additional to collect all hotel services under one digital applciation - is good idea. I believe that it is very usefull for hotel guests.

CONS

Sometimes the speed of application is not balanced. I think it can be improved and may be it is based on hotel internet speed.

Vendor Response

Dear Islam R, Thanks for your kind review notes and helpful feedback. Best Regards, WeBee

Replied April 2024

Erhan

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2023

Useful application

A highly effective application for quickly resolving guest requests and issues, and promptly fulfilling these requests

PROS

We can always reach WeBee helpdesk for any issues or requests. Our problems are resolved immediately

CONS

Data analyses and the possibility of more extensive reporting could be available

Vendor Response

Dear Erhan, Thank you very much for your positive support & reviews. WeBee Team

Replied August 2023

Orhan

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Wonderful App with

Incredibly helpful team to support every step of implementing and using the app. Increased revenue our revenue and added higher guests satisfaction, helped us to comply with Covid safety guidelines too. All over extremely happy to work with Webee.

PROS

Added amazing value to our business and increased our guests satisfaction.

CONS

I can not think of any negative aspects.

Reason for choosing WeBee

The flexibility of implementing and the best fit for our business.

Vendor Response

Thank you Orhan , WeBee Team

Replied August 2021

Orcun

Hospitality, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Using webee

PROS

It is very easy to use and if you have a problem you may reach to customer service of webee

CONS

lt is Bery useful but the reports could be more extensive.

Vendor Response

Dear Orcun, Thank you very much for your positive support & reviews. WeBee Team

Replied August 2023

Eren

Hospitality, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Boost your sales with Webee

Thanks to WeBee that we are finaly 7/24 in contact with our guests. They can see our promotions and discounted offers through application. Very user friendly software. We can also analyse the user statictics in the app.

PROS

Customize your own app. Increase your popularity in app stores. Opportunity to get in touch with your loyal guests.

CONS

There is nothing to worry about this software.

Reason for choosing WeBee

For being an innovative company. They listen their customers and offer alternative solutions. They are true experts on customer service.

Vendor Response

Dear Eren, We are very honored to be the solution provider and collaborative partner of Liberty Hotels Lara. Thank you for your review Best Regards, WeBee Team

Replied May 2021

Çağan

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The Bank Hotel Istanbul

PROS

user-friendly interface, adaptable design elements

CONS

I don't have any least-liked features of the app.

Vendor Response

Dear Cagan, Thank you very much for your positive support & reviews. WeBee Team

Replied August 2023

Özcan

Hospitality, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Kempinski Bodrum

PROS

Notifications and reports.

CONS

Staffapp works slowly. Must be more fast like web version.

Vendor Response

Dear Özcan, Thank you very much for your positive support & reviews. WeBee Team

Replied August 2023

Filiz

Hospitality, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Very Usefull app

Our guests are happy and we increased customer satistaction since we started to use webee

PROS

The most part that we lıke to connect all our guest with digital bridge

CONS

To make online reservation in all outlet

Vendor Response

Dear Ms. Filiz Ozveren, On behalf of WeBee, we are delighted to see you are fully satisfied. We would like to thank you for your time to write in Capterra. Best Regards, Dr. Ozgur Zan Co-founder and CEO of WeBee

Replied April 2021

Özge

Marketing and Advertising, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best App

PROS

Simple, effective and useful. I can easily access any Rixos hotel I would like via the app.

CONS

There is nothing I don't like. Everything is always working well.

Vendor Response

Dear Özge, Thanks for your perfect evaluation. We always try to progress with innovative ideas and are happy to add them to WeBee. Best Regards, WeBee Team

Replied September 2023

Onur

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Thansk WeBee

PROS

Easy integration, fast support. It is a very useful service in terms of price performance.

CONS

We didn't have any difficulties, We are very satisfied with the service provided.

Vendor Response

Dear Onur, We are very honored to be the solution provider and collaborative partner of Gezi Hotel Bosphorous. Thank you for your review WeBee Team

Replied May 2021

Rabia

Marketing and Advertising, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best App

PROS

Suitable for easy use, practical, understandable

CONS

That it's a useful application.There is nothing I don't like.

Vendor Response

Dear Rabia, Thanks for your review and we are happy to learn you are 100% satisfied. Nevertheless, we are continuing to add value continuously. Best Regards, WeBee Team

Replied September 2023

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Webee the best App for the Travel Hospitality industry

From the customers point of view The user interface is brilliant design and the user experience is very easy to use I recommend Webee to everyone

PROS

For Hospitality industry this app is a must have. It optimize all the manual business flows which is common in the traditional travel industry. It accelerates the check in process and avoid contact with the reception this way of managing hotels getting more easier as the direct contact is avoided with the app

CONS

Nothing to complain as everything is designed very well

Vendor Response

Thank you so much for your supportive comments, we are glad to add value to your businesses and guest experience. regards. WeBeee Team

Replied May 2021

Elena

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Smart

All the hotel operation questions

PROS

smart and modern easy to use Have lots of option inside

CONS

Would be nice if it would have all reservation system inside and would be no needs to forward guest to hotel web site

Reason for choosing WeBee

Smart control panel Easy communication with the admin of the programm

Vendor Response

Dear Elena, Thank you for your support and review. WeBee Team

Replied May 2021

Ece

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Creating satisfied & promoter guests

PROS

Easy to use and perfect to engage with guests’ needs especially in pandemic

CONS

Every year they should improve their product

Vendor Response

Dear Ece, Thank you so much for your review. WeBee Team

Replied May 2021

ahmed

Hospital & Health Care, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Pyramisa hotels

guest satisfaction

PROS

restaurant reservations . booking .fast check in

CONS

support and stability and good developing team

Vendor Response

Hi Ahmed, Thank you so much for your review. WeBee Team

Replied January 2022

Showing 1 - 25 of 32 Reviews