Allows me to connect with my team of software development which is overseas fairly easy. Very user friendly and gives you different options to use from.

We need to disconnect and reconnect. There is no warning or pop up message shown and you have to wonder if you are disconnected.

Great Mac and mobile clients. Good integration  with various hardware A/V options, great for conference room setups.

Every once in a while I get an error stating that I can not connect when using the land line option.

Sometimes it can be difficult to set up zoom or Microsoft teams meets with the life-size equipment. Same goes for Google meets.

Easy to use, superior quality. Giving priority to voice quality when the connection is weak is a Lifesize strength.

Having to renewal the license or your conferencing system is useless, the hardware is a little overpriced as well.

High quality video conferencing for a good price.

I regret the recent disappearance on the Lifesize application of the meeting rooms.

Initial set up is very complicated. If it is needed to change the system location or if the settings are changed due to internal problems, it is very difficult to set up again as a user.

When working, the quality is amazing. I like that so many aspects are controllable through remotely.

This is a good platform for video conferencing. I like it because it doesn't crash, the fluidity of the audio and video is good.

The software is feature rich. Based off of other video conferencing solutions I have used, Lifesize seems to have more capabilities and strong customer support.

The touch screen microphone, its easy to navigate for end users feedback has told me that its been nice and easy to use which is good.

We have four community stations so we use this every day for briefing and debriefing. We also regularly hold meetings which is a lifesaver for those who work swing and graveyard shifts.

Great quality video conferencing. Integration of all the units into one Console and being able to manage easily.

It is very easy to install and share the meeting links with other participants. The sounds quality is good and video is sufficient.

We use it to connect with our dedicated Video conferencing lines and systems. The sound and video quality is good.

Easy to set up and use for quick meetings requiring screen sharing and multiple users.

Software is great, the recent upgrade is fantastic, easy to use and will encourage my staff and guests to use it more.

Love the whole idea of being able to quickly video chat with a client or collaborate with your fellow work associates.

It is a great product, not cheap at all (licenses + hardware) but it is a good investment for a fast growing business.

I've had a very good experience overall. I would definitely recommend lifesize when using with a team that can be spread around the world.

You have to be discerning about how much detail you want to know, it can get overwhelming quickly. We use it to find the places we have missed the mark.

Important for any customer service department/Organization.

Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments.

Only cons is sometimes medallia c loud will highlight red words that are good.it supposed to only high bad things in red.

I know there are many other use cases than how we used Medallia but I found the experience easy to navigate and straight forward to understand customer and internal NPS scores and feedback.

Flexibility, ease of use and ability to train users quickly for use right out of the box. This application provides a way for Call Centers to become true Contact Centers.

Also I really liked the ability to respond to concerns and create action plan related to it.

The most complete solution and certainly best of breed in the Net Promoter Score space. Can handle the complexity of customer experience journeys.

People are able to post what ever they want and too many negative statements are often allowed on this site that can be negative toward a new employee.

Medallia helps you know and respond to your customers.

For a lot of industries, return on feedback is difficult.

The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.

Medallia is awesome to use to see what coustomers have to say whether it's good or bad then you can fix the things that need fixed.

It's a great and clean user interface that allows for quick navigation.

Targets are sometimes hard to reach and those targets must be strategized offline.

Overall, it allows for instant recognition of employees and the ability to analyze feedback.

I really like the ability to establish either relationship or deal review campaigns at the company or opportunity level.

I love using mediallia cloud surveys.it let's me see what costumers have to say about my crew and myself.

Medallia is a magnificent product geared to reach your maximum customer service potential in your business if you’re a large corporation it’s a mistake not to use this service.

The Reps are amazing and so helpful. There are a lot of functions built into Medallia.

Therefore only people who were really upset about the service they received respond extremely negatively and are not helpful with their feedback.

US Dollar

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online calls. Key features include video and audio conferencing, single sign-on, video streaming and broadcasting.


Lifesize offers capabilities to conduct both on-demand and planned video meetings. With desktop, web and mobile apps available, users can initiate meetings, invite participants, share meeting links and join sessions from their desktops and mobile devices. It also offers audio dial-in for local numbers across many countries. A centralized business directory enables users to search contacts and rooms to schedule meetings.


Lifesize is available on a per user, per month subscription basis. Users can access the online knowledge base and video tutorials or connect with their tech support team via phone and email.



LongDescription

Meeting Management

On-Demand Webcasting

Access Controls/Permissions

SSL Security

Single Sign On

Communication Management

Call Recording

Calendar Management

Collaboration Tools

Presentation Streaming

Private Chat

Scheduling

Recording

Audio/Video Conferencing

Audio Calls

HD Audio/Video

Screen Sharing

Mobile Access

Meeting Room Booking

Real-Time Notifications

Call Conferencing

Internal Meetings

Audio/Video Recording

File Sharing

Employee Database

Reporting & Statistics

Attendee Management

Multi-User Collaboration

Real-Time Chat

Chat/Messaging

Calendar Sync

Two Way Audio & Video

Video Call Recording

Conferencing

Reporting/Analytics

Video Conferencing

Third-Party Integrations

Microsoft Outlook Integration

Live Chat

Search/Filter

Custom Greetings/Messages

Free: 6 months free 
Standard: $16.95/host/month starting at 1 host
Plus: $14.95/host/month with a minimum of 15 hosts
Enterprise: $12.95/host/month with a minimum of 50 hosts

Contact Lifesize directly for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Lifesize

In Person

Live Online

Webinars

Documentation

Videos

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up organizational hierarchy and access rights to ensure the distribution of information and insights based on user roles and responsibilities.


Medallia's customizable dashboard captures and analyses data from multiple channels including white-label email surveys, web intercepts and in-app feedback, facilitating customer lifecycle management. Managers and leaders can gain insights into employee experiences across all stages, from talent acquisition to training and offboarding. Additionally, users can evaluate products by conducting concept testing for features, services, installation and pricing, optimizing end-user engagement.


Medallia comes with an application programming interface (API), which lets businesses modify the system and integrate it with several third-party applications. Pricing is available on request and support is extended via phone, email and other measures.



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