Conversational Cloud vs SendX

RATING:

4.4

(39)

Conversational Cloud has 39 reviews and a rating of 4.36 / 5 stars vs SendX which has 32 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (39)
4.6 (32)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 12, 2020
May 20, 2024
Pros/Cons
  • Pros

  • The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
  • Integrates and plays well. Easy for operators to use.
  • Cons

  • For as long as I have used it the only negative thing to it that I have been able to observe is that it does not collect customer's name in a way that it can label the chat with it.
  • Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.
Read all user reviews
  • Pros

  • Be it bulk email or just pure play email automation, SendX has worked really well for us. Their pricing really hits the sweet spot.
  • Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful.
  • Cons

  • Sendx needs to address this issue as what is the point of the software if emails aren't being delivered. They don't allow you to cancel your account or stop billing on the site.
  • The only issue is it's price it is costly but if you can afford it go for at.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos