MeltingSpot
About MeltingSpot
MeltingSpot Pricing
Starting price:
€99.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for MeltingSpot
1 - 5 of 32 Reviews
Margaux
Verified reviewer
Government Administration, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The best platform to handle your comunity !
Very easy to use, with a multitude of simple and practical functionalities.
CONSNot much to dislike; perhaps I would have liked the ability to personalize Melting Spot more. However, communication with the Melting Spot developers is very open, so it's probably coming.
Reasons for switching to MeltingSpot
Not enough functionalities in the previous product.
Vendor Response
Thanks so much for your review Margaux, we're delighted that you find the platform easy to use.
Replied February 2024
Elodie
Primary/Secondary Education, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Very easy to use
The plateform is very easy to use and the customer service is great. Members of the team are always available and it is great to know that you will always be accompanied. The platform is very user-friendly and I really enjoy the features on it to help me build my community.
CONSNothing at all that I dislike on the platform :D
Reasons for switching to MeltingSpot
not a lot of features and message got lost in the feed.
Vendor Response
Thank you Elodie, your opinion means a lot to us! Building an Admin interface very easy-to-use is one of our top priorities :)
Replied February 2024
Delphine
Financial Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
Good expérience
- The lives and the the replays - The forums which allow everyone to express his opinions.
CONS- Not accessible as a mobile application - Group chat not avaiable for members to communicate in private. Only one to one chat!
Vendor Response
Thanks for taking the time to share feedback, Delphine! We are trying to make our product as responsive as possible, but are building it to be used integrated to your own product or website rather than as a standalone app ;)
Replied February 2024
Coraline
E-Learning, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Very great tool for community management !
Great support, the team is very available and helpful, I'm very happy to put my trust in them for my community management !
PROSThe "all in one" solution for my community : lives and replays, discussions, collections to share documents and more !
CONSNothing. The team works hard to add new functionalities for their customers, so the tool improve more and more every week/months ! So we just have to be patient if something is missing.
Vendor Response
Thank you so much for your enthusiasm Coraline, it's a pleasure to support your learning challenges.
Replied February 2024
Yanick
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Excellent business communication lever
Deployment is easier with Melting Spot. The continuous updates to the platform makes it easier to master the services offered. The free trial offers an additional experience.
CONSMelting Spot offers a very good value for money, no drawbacks on this improved version.
