All LearnWorlds Reviews
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Anonymous
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
LearnWorlds Review: So Easy To Use
Luke
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
The most complete software for your e-learning business
Learnworlds are like part of your extended family. Not only do they have a great product they have a great team. Their support team are very helpful and will work with you on everything you need. If something isn't available, they will provide a workaround.
PROSThe student data that Learnworlds provides is second to none. Having the front-end website builder with all of the backend functionality and data is fantastic.
CONSCustomisation for our business specifically. i.e getting rid of some site-wide features.
Reason for choosing LearnWorlds
They are the complete package. From the front end website, backend LMS and they were more advanced with their data and functionality for a more educational institute, where exams and certification is important.
Reasons for switching to LearnWorlds
We were limited by our resources and not specialists in this area.
Vendor Response
Thank you so much for this 5-star review Luke! Your review means a lot to our team! We work hard to meet expectations like yours, continuously adding new features, and we are happy to hear we hit the mark for you! Thank you for the trust, we are thankful for customers like you.
Replied March 2021
Denis
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Create TOP courses with beautifull inteface anc TOP marketing tools
My school change and i use the new fatures when they came out.
PROSThe support is incredible. Each time since 3 years, i got an a VERY RAPID answer. But the main difference with Learnworlds than other platform is the way they create the tools. It help a lot to win some time. You can use the layout they gave to you and just adapt it to your needs.Very professional and very usefull
CONSAll the soft is in english and i am french, so it was more difficult ti use at first than 360Learning (whicj is created in France), but I can translate all the interface so my website and the learning platform is TOTALYY IN FRENCH, which was totally necessaray.
Reason for choosing LearnWorlds
The spirit of Learnworlds is more marketing and they KNOW the real rules to engage your learners and WHAT MUST BE DONE to help to learn…
Reasons for switching to LearnWorlds
I can create a real website and manager all the pages with real marketing tools.I connect my website (generate by learnworlds) with ly CRM (Hubspot) and i can create little automation with Zapier, very easy to do and very important to follow my prospects
Gabriel
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2023
Profit Over People
In my 20+ years in the industry, I've never encountered customer service as disheartening as this platform's. Its focus on squeezing money from users overshadows any concern for their satisfaction. Their email response, a curt "this is our policy," exemplifies their attitude.Throughout my career, no company has so blatantly favored profit over patrons. The erosion of ethical business practices is deeply troubling. To those considering this platform, beware: their abysmal customer service is a reflection of their values. Newcomers deserve better.What's most disheartening is the abandonment of the basic principle that customers are a business's lifeblood. In my experience, genuine support and a customer-first approach should be paramount. Sadly, this platform has lost sight of that.My negative review is a plea for change. Their disregard for customers and obsession with profit cast a long shadow. As a professional, I urge you to seek companies that value customers over dollars. Businesses rooted in empathy and respect endure. Demand better—your experience matters.
PROSWhile the feature set appears promising, the combination of inadequate customer service and a subpar UI/UX is a deal breaker in my opinion.
CONSIt's a company where profit takes precedence over customer service.
David
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
ALl the tools we needed to create a booming business.
I met with the [sensitive content hidden] last night who regularly gives me kudos for 1) picking LearnWorlds 2) designing such a fabulous external website and 3) creating such easy to use and professional looking content. So, while I have felt very productive and effective I think she loves LearnWorlds the most because it has made our small company look like we are big-time players!
PROSThe most notable feature of LearnWorlds has been the quick and effective customer support. Not being an experienced web or LMS designer I have been able to create an external website, payment portal, and online courses which offer graduate credit. The tools are relatively simple to use (of course there is a learning curve with any new tech product) and very effective. The support articles and videos are comprehensive and invaluable. On the occasion when I do get stuck a quick email elicits and effective response quickly. So, while I love the tech, the personal support is what make me feel like I am not alone.
CONSAs I noted there is a learning curve to get started. But, they have templates (and even AI) to help with almost everything.
Iona
E-Learning, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Has everything I was looking for
LearnWorlds streamlined the process of course creation and implementation. I wouldn't have been able to build my online school without it.
CONSThe cost is geared more towards companies rather than startups. I would like the option for app integration to be cheaper. Moreover, there could be more flexibility with question types offered.
Reasons for switching to LearnWorlds
LearnWorlds is cheaper and provided me with the option to host SCORM packets.
Liz
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
LearnWorlds offers more features than we knew
LearnWorlds has been an ideal solution for us. Much simpler and streamlined than imagined. An expected learning curve at the beginning but any issues we had at the beginning have been resolved well.
PROSThe customer support we get is fantastic. Very impressed by the patience of the many support people who help up us on a regular basis. We started with the Pro Platform and as we moved into more live events with more people saw that greater numbers of options were available at the Learning Center level. Relieving several people of manual tasks that LearnWorlds can do automatically is really great.
CONSIt would be ideal if we could add images a la carte to pages as we please but we have found some workarounds the seem to be okay.
Reasons for switching to LearnWorlds
Certcentral went out of business abruptly. We had to act fast and the trial with LearnWorlds made our decision to stick with them a no-brainer.
Jesus
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The best. Awesome.
It's the Terminator of all the LMS. You can do ANYTHING and have total control.
CONSThe first 2-3 hours are a little chaotic.
Reasons for switching to LearnWorlds
Better services and options for the similar price.
Marios
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Learworlds review
Great to use. Meets all requirements of companies. Quick response by support
PROSEase of use great support team, excellent documentation
CONSEmail notifications , not integrated with Teams
Reason for choosing LearnWorlds
Met requirements better than others and user experience
Reasons for switching to LearnWorlds
Much easier to use Learnworlds and quick set up at LearnWorlds
Mauro
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Learn Worlds Review
Functionality, customization, support team
CONSNot being able to have an additional admin per school on starter plan
Reason for choosing LearnWorlds
Customization prefrences, online purchases, affordable
Reasons for switching to LearnWorlds
Learnworlds has more customization, functionality, integrations
Irene
Verified reviewer
Translation and Localization, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Excellent solution to create and sell courses
I got rid of maintaining my WordPress website since LearnDash does this for me now. The creation of courses is easy and the features offered are sufficient to start with. If you need more features you must upgrade. Their support is extremely fast and helpful.
CONSWhite label and the App for your online school require an upgrade that is extremely expensive if you only have a few courses you want to sell.
Reasons for switching to LearnWorlds
Technical issues, lack of features or layout options, too much time wasted in maintaining a WordPress website.
Eric
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2023
The best LMS I worked with in years
Just the best LMS I used in years. It is so easy and quick to create a site, add courses and content and sell them.
PROSIt is really easy to get started, start your design from a wide choice of templates and create courses to upload your content. Learners can very quickly log in and get started. Really an awesome platform.
CONSThis is a LMS platform that has tons of options to allow academic like schools to get online and share courses, but also small and medium size businesses to sell their courses. One of the task is to go through a lot of options to turn off to suit your needs.
Reason for choosing LearnWorlds
The range of options is the widest for the best price
Carol
Individual & Family Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2022
Great Platform
While setting up was a little challenging, it seems easy for those registering to set up a profile and begin their courses.
PROSI like the many options to customize and design our site that meets our style and needs.
CONSAs an administrator, I am notified immediately when someone registers for our courses and can follow their progress along the way.
Reason for choosing LearnWorlds
We felt LearnWorlds would enable us to expand in options as we grow.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great customer service
Customer support is outstanding whenever help is needed beyond the tutorials.
CONSIt takes a little while to learn all the functions.
Reasons for switching to LearnWorlds
We needed a more user-friendly experience. It was worth the added cost.
Sherry
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
I love the Learnworlds platform
Great experience! LW has the best support and customer service I’ve ever experienced with any other LMS.
PROSEase of use, ability to customize, and having full control to make changes.
CONSIt does not integrate with Constant Contacts. The blog looks nice, but I would prefer more than 2 different templates to use.
Reason for choosing LearnWorlds
Learnworlds was the only one of my top three that supported SCORM files.
Jon
Non-Profit Organization Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
One stop shop for a decentralized network of non-profits
Our goal is to provide our over 1000 members from 342 connected non-profits from around NYS "the right resources, right when they need them". Learnworlds helps us categorize our resources into the 10 areas of organizational health that we have identified, making it simple for our members to find the resources they need. We also use it as the landing page and gateway for digital cohort learning experiences. Gives us a one stop shop for meeting links, content, and engagement. Our facilitators don't have to resent the same zoom link for all of the 9 different sessions they'll be hosting. Helps reduce the administrative burden on them.
PROSLearnWorlds is more than an online learning platform. It's flexibility and adaptability has provided us the ability to engage our 342 connected non-profits around New York State in a variety of ways. The best part is that there support team is quick to respond and help with the unique situations we're running into as we provide resources and connection to our over 1000 member organization. Couldn't be more happy with our experience.
CONSI'm getting picky here but the updated design elements (which I was hoping would come out) ended up being great but I had to rebuild all my pages to fit the new templates. I use the platform as a digital resource library so I've got over 125 "courses" that I had to recreate. But it ended up being a net positive because the new template designs and user experience is way better.
Reasons for switching to LearnWorlds
2 years ago
Vendor Response
Jon, thank you for your 5-star review. It is absolutely fantastic hearing that our platform and the support team has made your LearnWorlds experience an outstanding one! Also, thank you for your feedback, which we have shared with the team. We are always here to support your vision.
Replied August 2021
Nic
Professional Training & Coaching, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great Coaching Platform
Absolutely wonderful all the way around.
PROSIt has so many wonderful features. The platform did integrate well when we left the previous platform. We are able to customize so much more now with the site, and we are able to add a mobile app the works incredibly well for very little cost. The ability to livestream to our audience straight to their phones without using any social media is so useful! We are now able to offer something unique in our field that we are certain nobody else is doing at this time. They are also steadily working on improvements and new features to remain at the cutting edge of the elearning industry. Their staff is very helpful and knowledgeable about the functionality of the platform and our needs as the consumer. Not using their platform is like not investing in Apple before the iPod… you will regret it.
CONSThat they are not US based, so our conference calls happen at inconvenient times for them.
Reasons for switching to LearnWorlds
More features and more customizations
Albert
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Awesome LMS and course authoring platform
Awesome experience. Our customers were extremely happy moving from our previous platform to the current one.
PROSThe support team, weekly webinars, user guides, integrations, API, templates, custom code, and help videos are awesome!
CONSAt the time of purchase, the account manager and marketing team advertised that after login pages were password protected. Their technology and development team clarified that only one page was password protected, and all other pages could be accessed without login. I had to use a workaround to address this.
Lauren
Transportation/Trucking/Railroad, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2020
Great Education Platform
Still learning the product but very happy with our test results. Very excited to offer a plat form for the team for learning and development.
PROSThe ability to brand your academy and offer online learning to the team. LearnWorlds offers us the ability to upload video learning, quizzes and offer the team an experience online that they can access from their home, office on their computer or their mobile devide.
CONSThere is a drip email feature that requires you to add the user 24 hours before you can send an email. This is a bit frustrating.
Reason for choosing LearnWorlds
Ease of Use, Branding, price point options
Vendor Response
Lauren, thank you for sharing your experience and valuable insights on using LearnWorlds! We're so excited to hear that your overall experience with LearnWorlds is a positive one and that you can offer a top-notch learning experience to your team. We have already shared your constructive feedback with the product team. If you need any further assistance, please don't hesitate to reach out to our trusted Customer Success team. We wish you every success!
Replied January 2021
Yashovardhan
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
LearnWorlds: Best Resource to Start Learning Online
LearnWorlds has been an amazing partner for us as we build our online school. They have been responsive to our needs, flexible in their approach, and have built out a robust platform that meets the needs of our students. We are extremely happy with our partnership with LearnWorlds and would recommend them to anyone looking for an online school solution.
PROSThe most impactful features of LearnWorlds are its scalability, its ease of use, and its ability to integrate with existing business processes. LearnWorlds is very easy to use, and its integration with existing business processes was seamless. I was able to quickly create and launch my first course without any issues.
CONSI found the course creation process to be a bit confusing and time consuming. I also found the text editor to be a bit basic and lacking in features.
Teya
Arts and Crafts, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Professional Looking School with no efforts
I am in love with this platform and I would never change them for another. I feel cared for by the amazing support team that know my name, my work, my problems and needs. They offered me the attention and personalized tips. All that gave a big boost to my online school. If anything could be better than this wonderful software, it's their customer service. Their customer service is the best I ever had in my life.
PROSDespite that I am an artist, but I don't have an eye for grapic web design. What I loved the most in LearWorlds is that they put a lot of efforts to create clean, modern and professional looking layouts. You just click and change the text. I was really easy to make my e-learning academy look expensive and polished. There are many, many, many different layouts for videos, text blocks, pictures, customer reviews, payment options....basically anything you could need. And the best part is that they update and upgrade all this regularly!
CONSI wish the the uploading system had the option to organize your files in folders. I use a lot of images in my academy and it can become hard to find what you're looking for after certaint number of uploads. However, with the constant updates they are making I am sure this is just a matter of time to be added as functionality.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2019
The winner
I had been trying LMS software for months and had actually settled down for another one until I tried LearnWorlds. What I liked about it is the fact that as soon as I started using it, it was easy to learn. They have excellent support and were one call away when I needed help. They have extensive and thorough training materials and moving from the previous LMS was a breeze. I think this is a keeper.
CONSWe have some blended learning that we were not able to bring to the platform. However, because we were focusing our business on a subscription model, we were not very worried about it.
Vanessa
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed March 2021
Very Poor Customer Service! Sad! Bad! Mad!
Even though the design is nice, and it only takes an experienced developer about an hour or two to set up their customized school site, I would not recommend this product based on the experience I've had with customer service. Paying for customer service is part of what makes the price high, and when I reach out for support, I seem to get nothing but "there, there's" and smug retorts. DO YOUR JOBS, PLEASE!
PROSAs a web developer, I have found this CMS very simple to use. Much simpler than Wordpress, Wix, etc. Easy to customize, and gives you a nice professional look.
CONSCertain customer service representatives were RUDE! We had a glitch in one of our courses for over a month. Had to refund and turn away customers for a month as we asked customer service for help over and over. I was very passively sympathized with but given NO ANSWERS and NO HELP. Finally, this morning, I fixed the bug, and told customer service they could close that ticket. They then had the GALL to argue with me that their never-present development team had "just" fixed it (wow, what a coincidence!) and behaved quite rudely toward me!
Cynthia
E-Learning, 1 employee
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Perfect for my new school!
Excellent! Customer support has clearly and kindly answered all my questions. Plus, they have so many easy-to-follow tutorials available online. Learn worlds provides a lot of templates and options for what you can add to your course. It's taken mean little time to learn it, but I LOVE it!
PROSI love all the options on the platform and how professional it looks. I've had a couple of students try it, and they said it is super user-friendly and interactive. Also, the customer support is incredible. I've been trying different platforms for more than a year. Finally I found the one I've been looking for!
CONSI'd love to see the option to add PPT directly (although SlideShare works great, too, but it's an extra step). I'd also love to be able to easily record and add audio to individual slides in PowerPoint. I've only found one other platform (Thinkific) that allows you to do this, and that was almost a game-changer for me. But I'm so happy with LearnWorlds for everything else.
Reason for choosing LearnWorlds
See above
Stacy
Publishing, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy site migration
We needed our courses moved to the new site builder. This was a seamless, hands off migration for me. I appreciated the easy and accurate transition. Very happy with the upgrade of our site and the friendly, thorough communication and [sensitive content hidden] and team.
CONSI don't have anything to write here at this time, regarding what we like least about LW.