All Amazon WorkSpaces Reviews
1-25 of 30 Reviews
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Justin
Information Technology and Services, 201 - 500 employees
Used unspecified
OVERALL RATING:
3
Reviewed November 2021
Amazon WorkSpaces Review
Shawn
Verified reviewer
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2022
Great product for RDP Sessions
Very positive, can be a bit tricky to understand all the layers.
PROSAbility to use for remote work and security.
CONSTech support via Amazon is lacking. We use CDW for 3rd party support.
Reason for choosing Amazon WorkSpaces
Broader network options and resources.
Sandeep
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2021
Best Remote Desktop management tool
Overall its the best that runs smoothly without having consuming too much of RAM. It is must have tool especially during this work from home period. It works seamlessly in day to day usage.
PROSIt is easy to use. It has clean and simple user interface. It works on almost every desktop operating system. We can access it from anywhere with ease. It has two step verification system that allows us to safely login without the fear of getting hacked. Verification is always sent to mail every time we login so that its safe and at the same easy to use. It doesn't take up so much memory while running.
CONSIt doesn't work properly with slow internet connection. It gets disconnected automatically sometimes when there is even slight fluctuations in internet. Sometimes the verification mail doesn't get sent when we try to login. macOS client is slow compared to windows client.
Dave
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2023
Buggy client software that frequently and intermittently fails to connect
Extremely poor.- continual intermittently desktop display issues- very poor audio when attending teams meetings (need to email meeting invite to my local account and attend meetings as an "external" party which confuses people)- No file transfer from remote desktop to local- Linux client and Web Clients give authentication failure, need to use MacOS or Windows only despite the websites claims (misleading information)- Support don't address issues even when calls have been logged for months, and end user is not able to contact support directly (non-existant support)
PROSIf it worked as it's supposed to it would be a great way to provide a remote desktop for external contractors such as myself. It's a pity it doesn't work reliably
CONSThe AWS Workspaces client is buggy, it frequently and intermittently fails to connect, or will connect but instead of showing the desktop shows a white screen the size of the remote desktop, my client has had a call logged with AWS for months to fix this issue, and despite 2-3 client versions being released this issue continues to plague their service.
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
amazon work space similar to horizon or vdi
ease to use decreases patching and upgrades on infra
PROSeasy to use no infrastructure necessary.no need of purchase of hardware no need to rack and stack windows vmware license storage every thing will be taken care by amazon
CONSsupport .we will not have direct contact need to schedule a meeting for troubleshooting issues
Reason for choosing Amazon WorkSpaces
vm vdi ,citrix,horizon
Rebecca
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Excellent remote work product.
I have been using it since early 2020 and so far it has been incredibly reliable.
PROSHow easy it is to use. We use it with both a thin client and a personal computer in our household and find it easy to use and access with both.
CONSSo far I haven't found anything. It rarely malfunctions and when it does it is only a matter of minutes before it is up and running again.
Reasons for switching to Amazon WorkSpaces
The other product wasn't as dependable, and when the pandemic hit we needed something that wouldn't go down or have constant issues due to moving to a completely remote work environment.
John
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2022
AWS WorkSpaces
Overall, I would recommend AWS WorkSpaces to any company looing to explore cloud computing options. I look at AWS as a supplemental way for our users to access the software they need.
PROSI enjoy the fact that our end-users can connect to their secure desktop WorkSpace from Chromebooks, Windows devices, Mac's and tablets. The critical applications that are needed are always a few clicks away accessible in the cloud.
CONSLearning some of the AWS terminology can be confusing and the interface used to create WorkSpaces can be a bit clunky. Performance and connectivity issues sometimes get in the way of having a clean session.
Han
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
A cloud computer, but simple and dynamic
I have absolutely 0 complaints about the software it's rare yet I'm very pleased to say it this software is way above most other cloud software and it's hard to believe how easy and accessible it is.
PROSJesus, what's not to love about this software? (the price, the price can get high depending on your team) Still worth every penny say you need to leave somewhere and forgot your computer. That means you either go back or accept your internet defeat scrambling to get done what you can. Yea not anymore, this cloud software is so light almost any computer can run it, and to top it off any work-related files you have can be accessed as long as you download workspace all you need is a login and confirmation and done. I could probably go another few pages into how it has permissions, team coordination, easy management etc etc but really try it out.
CONSI'll say the price can be a little rough but it's very well worth what you are paying for. When it comes to software I think [SENSITIVE CONTENT HIDDEN] knows very well what he's doing.
Ankit
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
Setup Remote Desktops for the clients
1. It can easily setup remote desktops on the client machines 2. It is pretty secured as it asks for multifactor authentication code everytime you login 3. Multiple instances of the multiple workspaces can be opened at a time 4. The workspace retains to its state even when the application is closed
CONS1. It lags at times, might be due to low internet connectivity 2. You need to repeatedly put multifactor authentication code if you mistakenly close the workspace application
Aman
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Making Remote Work COnvenient
Overall I am satisfied with it as it makes my remote work convenient and provides me with opportunity to work from anywhere.
PROSIt provides a great setup for working remotely and that too without compromising on any tool or feature. All the tools are well supported in workspace and can be easily used for working remotely.
CONSThe only con i feel is that the workspace lags a bit and that kind of slows down, but rest all it works fine.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best remote desktop service
using it for around 2 years, not seen any issues, it works very smoothly, feel like using my own laptop or computer.
PROSit is like our normal desktop, we can simply sign in with our credentials and that's it. it is fast and easy to deploy, with no need for physical hardware. It also reduces cost.
CONSAmazon workspace needs a stable internet connection which sometimes creates a little bit of a problem.
Montu
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
Review for Amazon Workspace based on daily use
Quick, Secure, Reliable, Use Friendly, Quick Installation makes it the most loved remote desktop tool.
PROSAmazon Workspaces is fantastic for us as we need a reliable Desktop computer from anywhere. Amazon's uniquely assigned registration codes to each customer and restrictive access to designated user only makes it a more secure remote desktop tool. Our onshore client connects securely and quickly and it holds very less data, enough to be used on extremely old computers. Apart from this, security, network access, restricted permissions, this all features are easy to control from AWS. Customer support is usually good and in a quick manner.
CONSSometimes, it disconnects randomly or gets slow in the prime time, makes us to loose our productive hours. The lag time in access sometime annoying.
Thea
Outsourcing/Offshoring, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
An honest review of Amazon Workspaces for Customer Service Representatives
At first it is weird using this domain especially that it imitates a seperate device from your own laptop or pc. It has a tool bar, it's own settings and file management system. Its like a seperate laptop but from the same device. It is helpful and convenient for people who multi-task and wants to protect their workplace files, tools and transactions without it being mixed or leaked from your personal computer's software and domain.
CONSAn area of improvement for this platform is that it needs to set how many users can log in at the same time, because due to crowding it has a tendency to perform slowly. A visibility of the admin to the number of users online pero domain will be a great advantage.
Liberato
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2021
Best Work From Home Remote Tool
Overall it was an amazing experience!
PROSSo far this is the best virtual desktop for me. It was easy to use and we can let our users to work anytime and anywhere in the world. With just a few clicks our users can work remotely and securely. We can also customized the applications that our user need based on their work or department.
CONSWith awesome features comes with a great price. It was a bit too pricey compared to other remote desktop tool but I guess it is just fair specially when it has the latest and most secured features that a remote tool can offer nowadays. So why think of the price if you can benefit more from it.
Shirley
Media Production, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed February 2022
Lockdown lifesaver
I would recommend this to individuals and teams working remotely or by hybrid working. You can access your usual tools and systems, so don't have to make excuses for not being in the office to solve problems.
PROSI like that it gives me access to the software I used at my desk in the office, but remotely. I look after a large and busy team, and need to have the tools at my disposal to assist them efficiently. Amazon Workspaces allows me to login on any machine, safely and securely, and have access to my work quickly from any location.
CONSIt sometimes disconnects randomly or gets slow in the evenings.
Swati
Verified reviewer
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2022
Amazon Workspace for VDIs
1. Fairly priced at competitive rates 2. Ease of use - login
CONS1. Workspace starts to get slow even on a stable internet connection 2. Takes a lot of time to inital login 3. Disconnects suddenly at times
Mbonjo
Computer & Network Security, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Powerful and amazing cloud-based virtual desktop infrastructure (VDI) service
Overall, this software is one of the best I have used so far and I encourage and recommend users to try it out
PROSI love this software for it's high security level it provides, making it very secured to access desktop applications and other features
CONSBli haven't encountered any faults using this software
Vanessa
Veterinary, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Recommend
Wonderful
PROSAmazon is a place where you can literally fine any and everything you can possibly think of
CONSSome brands tend to be fake or be over priced
Tanirah
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Amazon RV
I love that I can use this on a laptop and desktop
CONSThe internet speed for this could be a little bit more faster
Shivam
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Amazing software for secure environment and remote work.
The software is very secure for the company to use and has easy to understand functionality, is better option than many competitors in market and is total value for money. I use it on daily bases and its very easy to use and the software keeps on updating by latest updates.
CONSSometimes the servers are little bit laggy which leads to delay in login to AWS environment which eventually leads to delay in work.
Dawn
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Love AWS
Overall, I have a very good work experience with AWS. It is easy to get into and out of quickly.
PROSI like the ease of accessing a remote system and getting all of the information I need.
CONSSometimes it is unavailable but that is very rare.
Bogdan
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Reusable virtual desktops for remote work
It works, desktops are fast to build and you can choose very powerful options for heavy workloads when needed, paying just what you use
PROSWhen I'm on the go I can run large Windows workloads that I wouldn't be able to run using my MacBook, with great connectivity in the WorkSpace but using very little bandwidth. This is pretty important when doing remote work from places with low connectivity
CONSI would've loved to be able to use Microsoft Remote Desktop directly
Mohammad Sami
Verified reviewer
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Just like your local Machine
Like I said, these workspaces feels like I'm using a machine that is located near me, and using it was just like my personal computer
PROSI've been using workspaces for about 2 months now and not for a moment I felt like it was a machine in the cloud, I loved it! I can manage it from the console I can stop and restart it plus latency is zero everything is just like my local machine
CONSThere is a catch, if user is not responding to the machine for about 48 hours, it will disconnect other than that everything is awesome
Gabriela
Facilities Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Amazon
Resolvo todos os problemas com apenas um clic.
PROSSuper fácil o acesso, tudo muito bem desenvolvido.
CONSGosto de tudo nesse software é realmente impactante.
Briana
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Good For Remote Work
Overall, the product is good to have for security and protection of remote work computers.
PROSI like that it is customizable so that you can monitor your employees from home and not have to worry about outside security threats to the desktops.
CONSI think the software should have come with automatic updating. If a user did not see the notice to update, the desktop would not function properly and make the entire computer run slow even if hooked to the fastest of hardwired internet.