All Sesame Software Reviews
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Joggy
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Relational Junction : An easy to configure solution for a seamless synch/backup/restore features
Our implementation of Relational junction was a "breeze" given the following: a) Ease of install b) Ease of configuration c) Seamless out of the box functionality d) Fabulous support structure
PROSThe ease of install and the simplicity in configuration and intuitive nature of how this software is setup is what makes the software stand out. With minimum amount of setup required, the software just seamlessly works out of the box. The ability to automatically create new objects in source, on to the target and synching them, without additional steps is definitely a big plus. The backup and restore feature in future releases is a major advancement and competes against other solutions which are primarily cloud based. Having on premise solutions for such backup and restore is a definite plus when compared to other options in the market.
CONSThe mandate to connect to a license server to validate usage on every run is too complex and prohibitive in a financial organization like ours. Any information exchange outside of the on-premise system carries a lot of risk, and is a bottleneck to adoption of such versions.
Reason for choosing Sesame Software
a) Ease of install b) Ease of configuration c) Seamless out of the box functionality d) Pricing
Earl Cristopher
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Best in class ETL software with world class customer support
Overall experience with Relational Junction is very positive and I would highly recommend them. I have been using them for more than 10 years and I have seen their continuous progress and updates.
PROSWhat I like most about this software is the plethora of options and customizations offered to its end users. It's flexibility on how one user would like to set its synchronizations (through unix, cmd, widonws scheduler, etc.). This is just one but there are a lot more, and all of them can be found and read on their very detailed user manual. And if not found in the manual, a very responsive customer service is always available
CONSVery inconsequential but updates are done manually.
Reason for choosing Sesame Software
Software flexibility and awesome customer service.
Noah
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2021
RJ Review
I like the ability to bring down Salesforce data in a reliable way in an efficient manner.
CONSThe troubleshooting is very difficult if something goes wrong.
Kenneth
Packaging and Containers, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2021
Good software to extract the data out of Salesforce for reporting purposes
instead of loading each time all the data we need, we can now continuously keep our data in sync and provide the users with better, more up-to-date salesforce-data.
PROSOnce you get to know it, it's pretty easy to use and extracting the data is fairly fast.
CONSSome actions are a bit more technical, finding errors is not always easy. And to add new tables the interface doesn't always show all options (but is configurable in the config-files). The scheduling happens also with windows scheduler
Kai
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Top Product, Good Customer Service
Excellent.
PROSIt is the top product in the market. my team have been working with Salesforce platform for more than 15 years and we have been monitoring the most products (Cloud to Local data backup) in the market and Sesame is always on top.
CONSNone comparing with other products. Maybe just keep the license price unchanged :-)
Reason for choosing Sesame Software
The same reason given above.
Gaurav
Banking, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed October 2021
Nice tool to Integrate with salesforce
We have been using RJ for 3 years and it is stable and meets the purpose but is an expensive tool. it has good customer support.
PROSRJ is a robust tool. We like configurable feature and ease of deployment. It si easy to learn and implement and meets the purpose.
CONSVery limited ETL capabilities and no UI (as far as i know for Unix platform). error handling is not good.
Nagu
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2021
Symetra Review
I'm very happy with Relational Junction support team. Support team is very knowledgeable and they are quick to resolve the issues.
PROSI like the ease of use. I do like some of the features that are available.
CONSI wish there is automated way override the dates from destination table into RJ. And also I would prefer if there is way to pick the attributes from source objects.
Kaleb
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Best product for our uses
The dynamic table mappings feature of this is very helpful. It allows us to ingest changes from source systems without needing to manage the table structures ourselves.
CONSThere are parts of the documentation that could be improved. Some settings in the tool are not adequately described by the documentation.
Michael
Consumer Electronics, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2021
RJ Performance
Ease of use when the need to update data
CONSDML task in SQL and sent to CRM through RJ and over VPN tend to be slow
Reason for choosing Sesame Software
Ease of use and helpful in meeting our data management needs
Viraj
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2022
Ease of integration but average support
The ease of monitoring the jobs and integrating new sources
CONSThe failures are very frequent, due to the inability of the sesame software to handle complex data
MONICA
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Relational Junction Is a Great Tool
Relational Junction helped support our non profit by providing us with this tool to help us manage our data better
CONSThere are limitations for us but that's because we opted not to subscribe to the more expensive option
Jeff
Computer & Network Security, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Does a great job connecting systems
Helps us connect our CRM to backend data lake
CONSInterface could be better, but we honestly don't access it much on a day-to-day basis
MIke
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2020
RJ
The folks that work at RJ make ETL transitions much easier than a company trying to build out the SSIS environment themselves. I appreciate all of the customer support staff over at Sesame.
PROSIt handles some intense ETL transitions quickly and efficiently
CONSError log/error handling is poor. There is room for improvement here.
Volker
Insurance, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
very versatile & reliable tool
RJ is a very reliable and stable software
CONSwhen there seems to be a problem, it is rather Salesforce (we use RJ to connect to) that caused the problems
Joe
Consumer Goods, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Excellent support
Once set up, relational junction runs effortlessly in the background to load your data.
CONSThe software takes a good bit of effort to set up.
Daniel
Insurance, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2021
Good tool for us
Generally a good experience for install and setup. Ongoing support response can be more challenging.
PROSI appreciate being able to get the Salesforce data out quickly and in a RDB format.
CONSsome of the features, switches and options are hard to find and figure out. For example, backup and getting the data back into Salesforce can be tricky (especially removing data from Salesforce).