All SAP BusinessObjects Business Intelligence Reviews

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Kevin

10,001+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Old but easy to use and teach

User Profile

Tibor

Verified reviewer

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

BusinessObject to simplify complex database analysis

BusinessObject provides great analytical tools for companies to make smarter decisions, it can operate on very large scale databases and it is relatively stable and trouble free. Users can learn it easily and provides many visual tools therefore different and simple to read formats to analyze data and make decisions easier and quicker.

PROS

BusinessObjects is capable to run and process databases with millions of records, it has very good visual tools that are easy for users to read and analyze making it a tool easy to learn for users. It is flexible to run on any of the popular databases such as MS-SQL or Oracle and it is a stable software requiring little intervention from system administrators, usually once setup it runs trouble free.

CONS

It is complex to setup and requires more extensive training for the system administrators to operate it in the background. Also it is an expensive software and requires additional licensing from Oracle or any database developer which then adds more high cost to it.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed October 2018

Makes it easy to build complex queries without knowing SQL, I love it!

I use BusinessObjects every single day, multiple times a day. We are transitioning to start having all reporting come from BO as once the reports are setup and scheduled its "set it and forget it" in many cases. We put a lot of focus on automation and reducing the amount of time spent building custom reports and one-off analyses. So we have built numerous reports to support our sales team, operations teams, vendors, and c-suite that are all easily refreshed and filtered by the users on their own. And our analytics and reporting teams now have time to work on larger scope projects rather than being bogged down by requests.

PROS

I love most everything about BusinessObjects. It's a great way for our employees to self-service in many cases as previously they had no way to get access to larger data sets unless they put in a request with analytics. But now our Directors have access to data and reports at their fingertips with minimal training (they don't need an in-depth understanding of databases or SQL queries to use the software).

CONS

A con that is worth mentioning is that exporting large data sets can be a bit slow. But the ease of use and other benefits definitely outweigh that.

Hasnain

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed June 2017

Used this for supply chain reporting and metrics analysis

PROS

The best part was the robust enterprise nature of the system. Data quality is controlled centrally by IT and processes and users always know that the data they are getting is good quality and usable. It becomes a single source of truth

CONS

This product is definitely not user friendly. Takes a lot of IT support to get up and running and often if changes are to be made to existing reports also IT needs to get involved. Plus its very pricey and not meant for smaller businesses

Manasseh

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

SAP BI- Great tool for Calculation, Analysis and Automation

Any organization may change the game with SAP as a tool. Due to its ease of use and of integration.

PROS

In the context of self-service analytics by end users, SAP Business Objects Business Intelligence is a simple to learn and use analytical tool. The same query can be used repeatedly, shared with other users, and changed at any time for customized needs.

CONS

Learning how to utilize it could be a little challenging, but once you do, it's really pretty helpful.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

The CRM (Customer Relationship Management) you need

in general SAP is a tool that combines both reliability and performance with a reactive customer support, wide functional coverage and it is rather scalable

PROS

The publication of certain financial and logistical information is very fast because all the data is available almost in real time.

CONS

Management tool requiring a relatively high learning curve

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Glendy M

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2018

Great tool, reliable architecture and very useful

In space, the area that I address is the customer service through this fantastic tool we can keep a real-time control of the requests for services from our customers, assigning numbers of events that link the whole process with the areas involved, from that the service request is made until it ends with the invoicing process of it.

PROS

The scope advantages and the ability to link the data available in our organization by SAP BusinessObjects has allowed us to optimize the administrative and operational processes in a way that allows us to access the correct information.

CONS

I do not have negative opinions of the tool, within the organization has been very useful the use of it.

User Profile

Funda

Verified reviewer

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Everythink about data

It is a tool that facilitates the management of all past or future data and the follow-up of KPI at every level. It will help companies make data-driven decisions and provide significant competitive advantage.

PROS

We use SAP BusinessObjects in order to track both operational and strategic company KPI's. The dashboards are very easy to customize. BI tool is very helpful in order to make forecasts.

CONS

Data export is not offered. Dashboards are really helpful. But sometimes user can need to export the data in excel form.

User Profile

Syed Amir

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2022

SAP BO - Web Intelligence

Overall experience has been good. It can host a lot of reports which can be scheduled for month end reporting. Automated this application using automation anywhere and reaped a lot of benefits.

PROS

I love the scheduling feature of the reports wherein you can easily schedule reports to be executed on a particular day.

CONS

Reports with data more than 1 lakh rows takes a lot of time and even crashes sometimes

User Profile

Cheryl

Verified reviewer

Government Relations, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed April 2019

Good product, but poor support

The applications is good and very flexible. But there is a very complicated licencing system, much like that of Oracle. Be sure that you get proper advice from SAP of your SAP Partner.

PROS

Business Objects has many capabilities, for me, the ease of publication of reports is the most important.

CONS

SAP is a large company, if you work for a relatively small company (700 people), then you have to go through a partner. The quality of these partners varies.

Attila

Electrical/Electronic Manufacturing, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Best reporting platform for non-power users

PROS

BusinessObjects offered a wide range of reporting and analytics tools. Non-technical users could simply design a report, schedule it for timely refresh and get it delivered to the end-users in a fully automated way. SQL scripts also available to identify data sources, table connections etc...

CONS

It takes time to fully discover and understand all the functionalities, but it will pay out on the long run. Data load takes longs when working with large databases.

Nagaraju

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2016

BOBJ is a good option for complex data analysis

Pros : Complete product from Giant Vendor and has a great Echo system, Good for Complex/Huge Data Analysis models, Mass Publishing is a great advantage with this Product as i don't see this much of handy with any other Front end products, Robust model, With Design Studio and Lumira it has gain more strength in the BI Market, Great product to integrate with any kind business model, Cons: Increasing number of tools in the suit confusing customers to choose what for what, Bit Expensive compare to other Reporting products, Recovery is not simple as we think in Failure cases, It requires huge amount of Hardware resources to build a medium/Large landscape, not simple as an end user product for all type of Developments...

PROS

Complete product from Giant Vendor and has a great Echo system, Good for Complex/Huge Data Analysis models, Mass Publishing is a great advantage with this Product as i dont see this much of handy with any other Front end products, Robust model, With Design Studio and Lumira it could be a great product to integrate with any kind business model

CONS

Increasing number of tools in the suit confusing customers to choose what for what, Bit Expensive compare to other Reporting products, Recovery is not simple as we think in Failure cases, It requires huge amount of Hardware resources to build a medium/Large landscape, not simple as an end user product for all type of Developments...

Raghavendar

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

Unbeatable End to End Enterprize Business Intelligence solution

I have been working on SAP BO for past 10 years across different domanins like banking, manufacture and health care and built hundreds of application on BO. This is my primary skill set.

PROS

1. It is a massive BI tool which can support thousands of reports within the company 2. The security implementation is much far advanced 3. The different tools of the package WebI, Crystal, analytical tools serves/covers all needs 4. Lot of intelligence applied building this software and latest versions 4.2 is much advanced and feature rich 5. It also has ETL tool BODS providing end to end solution 6. It connects to all most all RDBS databases

CONS

1. Platform administration is too challenging 2. software version and patch takes lot of time 3. Too many features sometime confuses the developer and users (till there is scope for user friendly) 4. New release are too late and other side competitor like Tableau are moving very fast 5. Lumira still lacks lot than equivalent competitor tools

Jalacia

Medical Practice, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

My life saver

My overall experience with SAP is great when it comes to keeping up with my information in neat manner.

PROS

What I like most about this software is the many options to change how I view certain information.

CONS

What I least like about the software is the feature is the delete certain information that not needed for good.

Reasons for switching to SAP BusinessObjects Business Intelligence

Company switch

Ron

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Excellent Data Mining Tool

PROS

The speed and ease of using SAP BI in c comfortable format (we use the Excel Inrerface)

CONS

Sometime a pre-existing BI report does blow up and it leaves the report without a connection to BI. Report has to be recreated - no recovery.

Reasons for switching to SAP BusinessObjects Business Intelligence

Licensing costs

Sue

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2018

Greatest business investment

I've used multiple sections of SAP and throughly enjoyed how each section works so smoothly with the others. It has the added bonus for companies that are global being able to link all business as well.

PROS

Once it's been implemented for the entire company it integrates every aspect smoothly. The ability to link every part of the business is invaluable. From HR to logistics to production, managing warehouse inventory cost saving are realized.

CONS

Implementation can be tricky if the people setting it up dont take the time to learn the business from one end to the other. It takes a team working in unison to develop a fully functional system. I've seem great things from SAP and I've seen a company sinking from a poor implementation.

Sudhir

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Tremendous reporting tool for client reporting

SAP Business Objects has been supporting our client delivery for quite some time now and works amazingly well. It provide quick reporting and integrates well with the mainstream applications.

PROS

The ease at which the reports can be run and downloaded is very good. The extraction can be done in both pdf and excel depending on the requirement. The reports which have been run also show the specifications used in the reporting for the approver to verify.

CONS

The scheduler is not very simple and might require some user guide to understand and schedule the reports. Also, the inbox reports tend to disappear at times and then have to be re-put in inbox.

Salman

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed July 2022

Powerful Business intelligence Software

PROS

Easy to use Tools and Data analysis Kits

CONS

Need to adopt some dynamic features like Tableau and Power BI

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Great for Data and Reports

Apart from the Support Service, the Application has been very helpful for our Data Extraction and reports. No problems with the application so far.

PROS

SAP Business objects is great for storage, creation, and reports sharing. It allows us to use real time business data and prepare reports from real time data for making business major decisions. Reports creation could be difficult for the beginners, since there is a long learning curve to master all it´s functionalities. But once you´re there, you realized how powerful this tool is.

CONS

SAP support service is not the best in my opinion. Long response times, and sometimes they don´t offer effective solutions to our problems.

Kris

Accounting, 51-200 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed November 2017

Powerful reporting tool with quarks

PROS

You can accomplish a lot with this tool. The use of universes connecting the tables is powerful. I also love the ability to set up email instances of reports - it’s always helpful when a software can do a routine task for you.

CONS

There have been some weird quarks in BO 4.0. Changes that we’ve made to a report will work one day and not the next. It’s not very friendly for someone who wants to do ad hoc analytical reporting.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

My experience with BusinessObjects at a few institutions has been very positive.

Improved organizational reporting.

PROS

The interface is very easy to use for all audiences, allowing us to empower basic users to run their own reports. The ability to combine database elements with custom script to customize reports is very useful.

CONS

Sometimes the report formatting can be finicky. It is very responsive but can overcompensate for small formatting (size, spacing, etc) adjustments.

Brad

Philanthropy, 2-10 employees

Used daily for more than 2 years

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2017

Non Profits

PROS

It's highly scalable and flexible. We use it to track participants in youth serving agencies. We use it to connect many databases together. It's the best tool we've found in almost 20 years.

CONS

The only drawback is not the software itself, but rather training. We use it in a fairly non-traditional way, but I struggle to find training that is appropriate for our needs.

Joseph

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

SAP Business objects is east to use tool with Adhoc reporting capabilities, user friendly

Self-service reporting, easy to use, various tools based on use case. lot of formatting and charts inclusion options.

PROS

Self-service reporting, easy to use, various tools based on use case. lot of formatting and charts inclusion options.

CONS

visualizations and dash boards products instability and not mobile friendly , many tools and need to learn various tools for each use case.

joseph

Retail, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2016

Business objects Review

It is easy to use and presentable in different ways with visualizations. Out out can be shareable in different formats and automatic publishing capabilities. Adhoc reporting easy to use and dashboards design in specific to mobile and tablet is good.

PROS

self data analysis without much technical knowledge and simple to use it.

CONS

Dash boards filtering options and performance when we have huge data could be improved.

Olayinka

Government Administration, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

It is an excellent software. It allows many users to navigate through the databases easily

PROS

It allows many users at the same time. It can be easily used with different databases configuration. Easy to learn and use.

CONS

inability to generate graphics such as graphs, charts, etc. Sometimes slow depending on the nature of task. Not for economically ok for individuals or small corporation

Showing 1 - 25 of 228 Reviews