All Demo Wizard Reviews
1-19 of 19 Reviews
Sort by
Holly
Verified reviewer
Consumer Goods, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2020
Demo Wizards review
Overall, I really like using this technology. As a Brand Ambassador specialist, it makes monitoring and managing demos simple.
PROSAmong my favorite features, is the ability to SUBMIT AVAILABILITY and to accept new demo requests, all through the portal. Also, ONLINE REPORTING, is great. I love entering photos, comments, receipts, sales and expenses, all in one place. Finally, Demo Wizards has a practical and efficient way of sharing information. THE LIBRARY is easily accessible to Brand Ambassadors and Customers. It is easy for Customers to load information and trainings about their products and it is simple for Brand Ambassadors to find documents and extra information about customers.
CONSHowever, I wish that the different areas of online reporting could be done at separate times. For example, it would be great to load photos and comments, but then go back later to add sales, receipts, or make changes to comments, all without having to “submit” the report. Like just simply ‘saving’ each section separately, but not actually ‘submitting’ the report until all sections are fully ready for submission.
Vendor Response
Thank you for the kind words. We did implement staged reporting, similar to what you describe, last week. However, the image attachment step is currently a last one. We are working on independent attachment of images directly from your phone, to make it even better.
Replied March 2020
Matthew
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Demo Wizard Review
It would be great to be able to customize the report that has to be filled out each day to meet our specific goals and objectives. Then be able to download each persons reports for the week to review without having to go to each individual assignment.
PROSThe software is simple. I feel check in and check out are easy to use and easy to track. It would be great if there was a way to have them verify check in throughout the day, especially since assignments are 8 hour days. Overall, I feel the software meets the needs of our big picture objective.
CONSIt would be nice to have the availability to assign one reps assignments for the week all at once and not have to do day by day. As stated above, it would be great to have "check points" throughout the day to verify they are still on location.
Reason for choosing Demo Wizard
We were fortunate to come across Demo Wizard right away and chose to use them right off the get go.
Vendor Response
Thank you for your review Matthew. You can customize the report now to add fields for your special goals and objectives. We'll reach out to you to show how to do it and to discuss summary reporting for management as well as additional check in requirements.
Replied March 2020
Margaret
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed September 2019
Demo Wizard
Neutral on its capabilities. Would be nice for it to all be a mobile app so everything can be done with the phone during /after the demo.
CONS1. Mapping often not accurate. It has happened that I check-in/check-out at the same spot but the map would come up different. 2. Inconvenient to have to resize images in order to upload, better if able to take demo photos directly within the app during demo.
Vendor Response
Hello Margaret, Thank you for your review. Please check locations settings on your phone to improve mapping accuracy. We'll look into the image upload problem.
Replied September 2019
carol
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
Demo Wizard cuts administrative time so you grow your business
Scheduling of Brand Ambassadors used to involve many calls and many changes back and forth between stores. Now I see exactly who is available for a store and time my clients want and can set the demo with a few clicks. Reporting is online, standardized and streamlined with all the info and pictures my clients want. Invoicing is now done effortlessly as all the receipts and expenses are in the reports.
PROSI no longer need to make multiple calls that can span days to set a demo Once the demos are set, everyone involved can access all relevant info Online Reporting is simpler for the BA's and is treasured by the clients for the concise, relevant and actionable information. Invoicing and Payroll used to take me a full day, now it literally takes less that 30 min.
CONSNot enough stores have it. Setting demos for the ones that do, spoils me for the stores that it takes me days to contact and coordinate a demo with. It would be great if they could provide insight into what days and times are best at each store.
carol
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Demo Wizard
Demo Wizard has allowed me to scale my Demo Business in a way I could not do without it.What used to take hours in scheduling, reporting and invoicing is now easily done in a fraction of the time.This allows me to focus more on business development and taking care of my clients and team.
PROSThe ability to schedule in real timeThat all parties involved can see all the relevant infoAutomated reportingAutomated invoicingQuick response from support when an issue occurs
CONSIntroductory videos to new users might be helpful.
Vendor Response
Thank you for your kind words, Carol.
Replied January 2023
Michelle
Food & Beverages, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Demos made easy
It has helped me to better organize my time. The calendar feature is wonderful.
PROSEverything needed to schedule my availability, commit to and confirm a demo, complete and report the demo and view the payments afterwards is at my fingertips in a very organized straightforward manner.
CONSSometimes I have problems with the reports. I have had trouble trying to save and then go back to finish. I ended up starting over.
Vendor Response
Hello Michelle, Thank you for bringing up the problems with reports. Our engineering team will investigate possible cause and fix it as soon as they can.
Replied September 2019
Lisa
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2020
Demo Wizard
DW is easy to navigate. It's easy to add new reps and stores.
CONSI am unable to book more than one demo at a time per brand ambassador. When a BA is scheduled at the same store for several days in a row, it would be nice to be able to put those all in at the same time.
Vendor Response
An ability to schedule multiple demos for several days in a row is in development and will be available to you soon.
Replied March 2020
Chris
Wine and Spirits, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Demo Wizard is great!
The ease of access and accessibility to customer support
CONSNone that I can think of. Any issues were addressed and fixed promptly
Reason for choosing Demo Wizard
Customer Service and Reliability, also affordable
Berlyn
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
Great product
I love that you are easily able to do pay roll by hours reported
CONSTo much canceling on the page. When you should be able to change the demo whether accepted or not
Vendor Response
Thank you for your review.
Replied September 2019
Brian
Food & Beverages, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Good product for organizing outside vendor demos
We are effectively communicating internal among departments about upcoming demos and scheduling for them.
PROSIt's very easy for us to communicate and schedule demos without taking a ton of time.
CONSCould be a more visually appealing. Would be great if we could import calendar to Microsoft teams
Vendor Response
Thank you for your kind words, Brian, and for your suggestion regarding Microsoft teams. I wonder if you could clarify this suggestion since MS Teams is a video-conferencing application while Demo Wizard is an in-store promotion system. Would you like to discuss this with us?
Replied January 2023
Garrett
Food & Beverages, 1 employee
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Feedback
Nothing, I really don't like the fact that I have to use this.
CONSTo be honest, I don't think demo wizard should exist at all. It's frustrating to have to pay money just to schedule a demo. Some grocery chains have their own scheduling system and it's free...that's a much better way to do it. As far as your user interface and software, it's very average and a little clunky.
Vendor Response
We are sorry to learn that you do not see any value in our attempt to simplify the scheduling and coordinating process. We aimed to save you time and effort. Supermarkets that license our software, decide whether to charge vendors for the privilege of hosting their product promotion events in their stores, or to absorb the costs.
Replied March 2020
Sally
Consumer Goods, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Love Demo Wizards Software
I love using Demo Wizards software, it is so easy! I've even asked for more retailers to be on the software. It makes scheduling demos a breeze.
CONSHonestly, I really don't have any complaints.
Vendor Response
Sally, Thank you so much for your review. Gregory
Replied September 2019
Ryan
Food Production, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2023
Demo Schedule
It worked but it seemed a little too complicated for what I really needed. Really just need to secure a date and alert the buyers what products you are sampling but I had to click multiple buttons and features to do that.
PROSThat it saves information from past demos since it's not easy to remember the quirks each time to set up new demos
CONSWasn't very user friendly. Seems to be more for a computer programmer than a sales person
Vendor Response
Thank you for your comments. The retailer who hosts your demos requires details about the products you want to promote to approve your requests. When they do approve it, the buyer, distributor, brand ambassador, and store's guest team are notified automatically to ensure your demo runs flawlessly. We would love to learn how we can make it friendlier for you without sacrificing its functionality. Please let me know if you want us to contact you for your specific feedback.
Replied January 2023
CINDY
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Protein 2o
Simple to use !! Easy ! We use it so our ceo can calculate when we actually start out business day and exactly when our shift is over
CONSNothing . Liked everything . It is a simple process. You just have to sign in to the internet each time
Vendor Response
Thank you for your review Cindy.
Replied March 2020
Deana
Consumer Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Demo Wizard Review
Great for a company
PROSEasy to use, self explanatory, lots of options
CONSSometimes it gives error messages and closes
Vendor Response
Thank you for your review Deana. We are working on making reporting more robust.
Replied March 2020
Isabella
Retail, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
FUNCTIONALITY
3
Reviewed January 2023
Meh
The automated email alert for a scheduled demo is the only feature I need. I would be happier if it integrated into our work calendar.
CONSOur vendors seem to really struggle using this software, and the few I have talked with have complained about it at length. I worry it is a barrier to us having more active demo's
Gary
Food & Beverages, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Easy to use
Over great system
PROSThe software was easy to get set up to use This system is easy to use and the billing was simple to set up. I did have an issue in the beginning, it was my error and customer service was able to guide me there to correction.
CONSAll was good, I had no issues with the system
Vendor Response
Thank you Gary for your review. We are happy that Demo Wizard works well for you. Happy selling!
Replied March 2020
Nargis
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great platform
Overall great and very comprehensive platform
PROSEasy to use, organized, good value for the money. Can't go wrong.
CONSMy Photos had to be compressed to fit. I don't think everyone's have to be but mine did.
Vendor Response
Nargis, Thank you for your feedback. We are working on automated resizing for the images attachment to the demo reports.
Replied March 2020
Nicholaus
Wine and Spirits, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Demo wizard review
Great. Has made my scheduling easier
PROSThe ease of scheduling, and just overall use of the app
CONSIn the beginning it’s a little confusing but with more use it becomes easier