Good

charting, treatment planning, scheduling etc….

everything it’s not that difficult to use, just takes time to learn, no dislikes at this time

I began using Softdent in the early 90's until I retired in 2021. We enjoyed it's ease of use, updates and excellent support over the years.

Ease of training and use, constant updating, ease of installation and product support

Progress notes - needed oral dictating feature ( the version I was using) I disliked when local Softdent vendors cease to exist and the seminars they gave at the local level for product updates and support stopped

Softdent is the only dental software I have used so I cannot compare it to others

I like how the software is linked to the software that our office uses to communicate with our patient base.

I dislike how the information does not populate from the patient information page to the guarantor section when there is only one patient on the account.

Security, detailed charting, team talk.

Outdated and slow, always waiting for a screen to load. Cannot have more than one window open and have to close out of screens to view other information.

Since I use it with a team, it is very useful. I still need to learn how to use many features. I look forward to getting E Verification for benefits and eligibility, and the sales person, [SENSITIVE CONTENT], was great! He helped me see the benefits of using this upgrade. He was very helpful

It is very practical, but I still need to learn many things about it.

I know there are workbooks to learn how to use all the features, but I prefer a video to show each application. Please make one. Thanks.

I am not a fan of Softdent at all. Reports are difficult to find if they are available at all, patient accounts for both demographics and accounting are only good if there is only one person on the account. If it is a "family " account" things are nearly impossible to keep track of payment and billing wise, outstanding insurance claims fall short in reports, month end reports fall short ..all in all it' s not a system I am fond of at all.

I think the two things that I actually like about Softdent is regarding scheduling from the Tickler and from the treatment plan, extremely easy to use.

Softdent is a very outdated system that could use a complete overhaul if it wants to stay relative and competetive in today's market.

I am happy with the overall system that Sensei provides

easy system TO FIGURE OUT FOR NEW EMPLOYEES WHEN THE JOIN OUR DENTAL TEAM .

claims -primary and secondary pre-authorizations -

I started with SoftDent over 20 years ago and have used other software but came back to Softdent because I like how easy it is to use.

It is user friendly and very easy to learn to use.

When entering patient payments it does not separate the payment to the exact treatment like some other software packages do.

Being able to label columns on the scheduler page.

It is too complicated. So tedious with everything.

Very user friendly. Cutomer servive is very attentive to our needs.

Would love to see more information available for Patient Eligibilty and Insurance verifications.

The features and speed of the scanner will

Cost of tips for the 3800 is expensive however last a while

It has been a good experience to work with another software however is seems very outdated.

Very outdated and slow. Hard to navigate.