Space module is good for searching floor plan + helped massively when we want to reorganise the office and change up our different spaces. We also like service module as has helped streamline our maintenance jobs in offices. We can raise service requests easy and gets assigned to the right people right away

It would be good in future to get for more detailed reporting and analytics to come

Overall, this is a good mid-tier product. It does not have all of the features of some of the more expensive products but it is easy to implement and easy to use.

iOffice was easy to implement and is very intuitive. We were up and running quickly and we can add new markets and sites easily.

The floor plan print features are limited. Text is either hidden or crashes into values in other spaces. The ability to select which text to display on a space is also limited.Neighborhoods did not really work for us. It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging.Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts. This should be addressed in a Q3 release. Managing room rules (who can book) is challenging.

Dealing with customer service has been quick and responsive. They don't quit until the issue is resolved.

I like the ease of use-and lately-since Eptura took it over-the customer service has been quickly responded to and quickly resolved.

For me, there should be a little more adaptability to customize the customer front end.

Since Eptura we have seen a decline in managing our account, product solutions, pricing has increased and your contracts staff declined to negotiate pricing and terms with our procurement group. Eptura is definitely going backwards due to quick unstable growth.

Complete workplace tool solution, from floor plan, ppl management, moves, mail, visitor, etc.

iOFFICE was a partner and treated our account as such, since the merger with Eptura, customer services, product stability, action to resolve issues/requests, floor plan updates, costs & terms are non-negotiable everything has noticeably declined.

We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.

The constant improvements, they continue as the needs arise. It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans. I use this everyday and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses!

Some kinks still in the visitor application, some of the areas are not as user friendly as others.