All Harness Reviews
1-25 of 31 Reviews
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Renan
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
The mostly integrated CI/CD tool
The tool is completely integrated with other devop tools, making easy to work and deploy what you need and if someone goes wrong he will told you too.
CONSThe tool is upgrading and developing more features day after day and some functions isn’t finished yet
Reason for choosing Harness
Harness is much more robustly and have much more functions to our devops day a day
Reasons for switching to Harness
We had lost our dev who has developed all Jenkins scripts and the change to Harness was amazing because we don’t need to script anymore
Joshua
Financial Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Harness for the win!
From shopping to inception it's been an absolute blast. Lucky, [SENSITIVE CONTENT] have helped every step of the way to transition to the dumpster fire of Jenkins we had, to the new hotness for our CI/CD.
PROS1) It's not Jenkins, 2) ease of use and setup 3) empowerment for developers to be self service 4) pipeline and workflow malleability 5) no plugins to maintain 6)not jenkins
CONSOnly con is their can be some feature requests to be done (non product impacting) but, they jump right on those. It's pretty cool to grow with harness. That's literally the only thing I can think of.
Reason for choosing Harness
When we had questions our Service rep never responded. Well he did once, two months later after we decided to go with Harness
Reasons for switching to Harness
Have you ever used Jenkins?
Joseph
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2018
Brilliant concept, updates occasionally crash JVM, price gougers
The customer support is generally very good. The concept is outstanding. Being able to record runtime state in production for post-mortem debugging is utterly amazing.
CONSThere are a number of critical application issues described below, but the chief con of Overops is the price. This is *at least* an order of magnitude more than the value that Overops provides, and is a kick in the teeth for surely most startup-level organisations, particularly ones like ours that helped them grow their business. There were at least 3 occasions in 2+ years of use that Overops (previously Takipi) released updates to their agent (which runs in our production JVM) that caused the whole jvm to segfault. This is a pretty poor track record (and it's more than a little ironic that this happens with a *software quality tool*). In all that time we never succeeded in getting a noise-free or complete exception notification channel between Overops and our Slack installation. It would fail to notify about most errors, and routinely report errors we had attempted to filter out. This persisted despite numerous sessions with app engineers.
Vendor Response
Hi Joseph - thank you for taking the time to leave us a review. Although, we are disappointed you had a poor experience with our software back in 2018 and would love an opportunity to show you how we've made dramatic improvements since then. Please reach out at support@overops.com to schedule a walk through.
Replied August 2021
Andrew
Leisure, Travel & Tourism, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Overops: Great software, great support
Overops is easy to use and understand. If configured correctly, it identifies the errors and problems that engineers should find most important. The UI is straight forward as well.
PROSAs an SRE, it helps me to be able to see what errors are being thrown from any particular application. I help manage a stack of at least a hundred microservices, so it is impossible for me to have an in-depth understanding of every single one. If Overops detects an error, it immediately shows me exactly where in the source code this error has occurred, allowing me to communicate clearly to the team responsible for the application as to where they need improvement.
CONSThe deployment process for this software was challenging. We had to engineer a lot of custom solutions to keep it running. For example, we used a hybrid approach (some infrastructure in our cloud, some in Overops') and we had to use a handful of lambdas to facilitate the storage and installation of the Overops collector agent and monitoring agent. If all of this could be encapsulated in a single Cloudformation or Terraform document, it could be deployed easier.
Vendor Response
Thank you for the review Andrew! We really appreciate you as a customer and are so glad you find value in our product and customer support.
Replied June 2021
Thomas
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great Product for Orchestrating Deployments
A great tool. We implemented it to save the development time on building out a pipeline using other tools like Jenkins. We managed to get a production ready pipeline up and running within a month. Support from Harness is excellent and they are always there to help when required.
PROSThe out of the box functionality does as exactly as it says on the tin. No need to worry about how to implement a deployment method for the infrastructure you are running on. Harness simply lists the deployment methods and the infrastructure type you are deploying to and it just works.
CONSSome of the behind the scenes configuration is slightly confusing (e.g. Harness delegate profiles) but once set-up correctly it works like a charm. Adding bespoke scripting to pipelines can be tricky with selecting the correct configuration options to run smoothly. When things go wrong, the debugging could be improved.
Reason for choosing Harness
Minimal development time and turn around for getting a pipeline up and running.
Jung Jun
Verified reviewer
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2021
Debugging production issues with OverOps
I haven't used OverOps before I joined this company. Fixing production issues had never been easy. I highly recommend to use this product for Java services.
PROSAs a software developer, I don't monitor OverOps regularly. But, when we detect any error or bug from our logs, we can easily access the "event" that OverOps provides link in logs. It's absolutely convenient and the information provides OverOps is amazing. The snapshot contains all variable values and stack traces so that developers can easily see what's wrong in code or data.
CONSOverops groups similar events. Sometimes it's hard to find the exact "problem" even with a link provided in the log. And I see some lags when we browse events by selecting date/time range and servers. It may be because of the size of our system, but it could be better. I only have OverOps experiences with Java microservices, I am not sure how it supports other frameworks. (e.g. Node.js or Golang )
Vendor Response
Hi Jung Jun - thanks for taking the time to leave us a 5-star review!
Replied August 2021
Daniel
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Good
Just CD for now, CI maybe in the future
PROSEasy to use, nice support, new cool things coming.
CONSBitter expensive yet, maybe get a little cheaper in the future.
Reason for choosing Harness
Pretty cool
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Great tool!
Great tool which has helped our software developers in debugging any issue in very short time. Its greatest features are the dashboard which shows the trend of exceptions in your system and its capability to show stack trace and the variable values preserved. Integrating any new application is also very easy.
CONSI think the configuration of alerts could be simpler.
Vendor Response
We appreciate you taking the time to leave us a 4-star review. We will review your feedback and strive to earn a 5-star review for your next review.
Replied August 2021
Debashis
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Amazing Product!
Its seamless, there cant be a better solution that this to keep system healthy.
PROSIt helps debug production issue in seconds, always keeps a eye on system, system becomes much more healthier and cleaner.
CONSSometimes the alerts links does not works, apart from that i dont see anything.
Vendor Response
We are thrilled that we earned a 5-star review from you Debashis!
Replied August 2021
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Overops excellent
Code Issued reporting after code deployment
CONSGood enough,it was easy to intregate and good
Vendor Response
Loving this 5-star review! Thank you so much!
Replied August 2021
Amitanshu
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2021
Good yet Getting there!
Good
PROSThe product is easy to use while capturing the threads and showcasing the variables from the incidents on debug view. It's also good at capturing snapshots and counts, VM info and logs when possible. - It gives a complete box for debugging and finding the cause for medium-low complex items. - Timestamp and VM are very useful - The issues are upfront before anything goes south
CONS- The logs captured are sometimes inaccurate and also do not have a complete stack trace - The logs are not captured on many instances - there are false alarm captures, where the thread is still alive and not captured - The variable view is a pain to use on the right-hand side, can have a better way like in Eclipse etc - Cannot reference variables - source trigger is unknown/unstructured sometimes - Good for only low medium level debugging, VM logs and Adv level exceptions are not easy to be debugged here
Vendor Response
Amitanshu - thank you for taking the time to leave us a review. We are sorry we were not able to earn a 5-star review from you. Our product and customer success teams will review your feedback closely. Thank you for the constructive feedback.
Replied August 2021
Josh
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Effective and Reliable
We are always aware if the current release will fall due to real time notifications by overops. Devs just gets notified in slack and we get the details as to why accurately.
PROSWe like how it can be integrated to slack. We can attend to all of the issues real time.
CONSSometimes loading the link for the issues takes time. I think this is normal but I believe can always be improved.
Vendor Response
Josh - we appreciate you taking the time to leave us a review! We are glad you find value with the Slack integration which allows you to tackle issues real-time. Thanks again!
Replied August 2021
Joshua
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Helps much with software consistency
We have Overops both in production and development environment and it's doing its job well.
PROSsome intermittent issues are very hard to trace where most pro engineers will somehow reliant with notifications from overops.
CONSIf there is, it's always on the loading times when opening the logs. There's always a better way of making the load times faster.
Vendor Response
Hi Josh - thank you so much for the 5-star review. Glad you find OverOps so valuable :)
Replied August 2021
Pankaj
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
OverOps is best at its job
I never miss any alerts whenever I'm on call. All alerts are timely raised and it prevents the system from failing. Best at its job. Easy to use.
CONSNothing specific. Solves all my purpose.
Vendor Response
Pankaj, thank you for the 5-star review and thank you for being a customer!
Replied August 2021
Alex
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Decisive for performance and time to market
Easy, quick setup. And the value it brings to development teams in putting secure software into production.
CONSSome things like reusing pipelines could be easier to setup.
Rodolpho
Insurance, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Future and beyond
Integration with our current process was very smooth to be performed.
CONSSome details in the cloud pricing (cost calculator module) can be improved.
Ben
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Takipi/Overops is a must!
Overops (formerly Takipi) is a great tool that has been a fantastic asset to our debugging capabilities. Super easy to set up, and we've noticed no issues with the minimal overhead introduced. There are many ties where we've been able to solve a problem without having to try to reproduce it just because we had Overops installed.
PROSEasy to use, very focused use case and extremely helpful information.
CONSA bit pricey for a small company with a server per customer to monitor. Probably ok if you have one server for many customers.
Vendor Response
Ben, we love it, thank you for the 5-star review!
Replied August 2021
sumit
Computer Games, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Why need to use OverOps
i have a great experience with OverOps . we able to slove alot production issue very fast with help of this tool
PROSthis tool show us all error of our application at one place .. what is root cause of the issue and where the error coming these all we can check at overops
CONSa little bit ui and mail system show be on daliy based .
Vendor Response
Thank you Sumit! We appreciate you taking the time to leave us a review.
Replied August 2021
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2021
Try this software
Great
PROSThis is very user friendly and ease to use.
CONSNo proper filters to be saved.More options should be there to save filters
Vendor Response
Thank you for the 4-star review! Your feedback will be passed along to our product and customer success team.
Replied August 2021
Benjamin
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Deployments with Harness are great
Implementing Blue/Green and other deployments is very intuitive, without much setup or management.
CONSThe Infrastructure as Code in Harness could be better implemented, but using the UI is very intuitive.
Davis
Biotechnology, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2021
Game-changing Analytical Software for debugging
Real time monitoring, ability to find rootcause much quicker
CONSAt times when an issue reoccurs, the error gets logged, but data would be from previous occurrence. Same error, outdated data at times
Vendor Response
Hi Davis, thank you for leaving a review! We really appreciate you as a customer and value your feedback. Glad to hear that you are able to find the root cause of issues much faster!
Replied June 2021
Austin
Telecommunications, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2021
Good for At Scale Fault Detection Post-Deployment
For issues that may be difficult to reproduce but aren’t yet able to be deployed to Production, OverOps allows our team to find such operational faults via daily/weekly reports that can alert us to previously missed occurrence scenarios, which allows us to address these faults and patch them before code goes to production.
CONSIt’s inconvenient that for an enterprise user to sign in, at least in the case of our setup, you need to find a dedicated SSO URL that’s not able to be navigated to from the same page link that we commonly click (via Slack plugin) to go to the fault occurrence log in the first place. The “regular”/non-enterprise login interface is available but this can’t be used for our form of account. This makes accessing the tool a little more cumbersome than other services thus making it a little less convenient to access at a random moments’ notice than a tool like Splunk that has SSO login built in to the same login interface.
Vendor Response
Austin, thank you so much for the 5-star review!
Replied August 2021
Saurabh
Financial Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Great Software for debugging code
Directly get the link on the logs that why the exception occurred
CONSSometimes it gets very complicated to follow the exact path.
Vendor Response
We appreciate your 4-star review and valuable, constructive, feedback Saurabh!
Replied August 2021
AMITA
Computer Software, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2021
My Production Debugger
The Debugger mode data for production calls
CONSSometimes it takes more loading time. Refreshing helps
Vendor Response
Hi Amita, thank you for leaving us a 5-star review! We are glad you find OverOps valuable.
Replied August 2021
Moshe
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Solid product for CI/CD, would be even better with proper GitOps approach.
As a CI/CD product- Harness is pretty solid. The setup process is really easy and once you know to use most of its features- it's a pretty powerful product.
PROSConfig as Code is pretty great, especially due to the bi-directional sync with a Git repo. Also the verification step in a workflow could be really useful.
CONSNot having the full GitOps functionality, specifically the reconciliation loop is something that is really missing from the product and would be very beneficial to have.