Blue Link ERP Inventory Management Software

Pros

Blue Link's system is easy to use and very intuitive once you under it and the multitude of features. The new interface is visually appealing and allows for an even better experience. Blue Link's customer support staff are fantastic and are always available to help and guide anyone from our team through both high level issues and minor details. Highly recommend!

Cons

No system is perfect, but for a small-to-medium size business like ours, it's pretty close. I would make sure, when the time is right, to upgrade to the larger server storage available, as sometimes we find our data (always at the wrong time) eats up the basic storage package that comes with Blue Link

Pros

Great Customer Support - they are always available whenever you need them!
Extremely Reliable & user friendly program - Maintenance Free- gives you time to grow your business without having any software issues. Always incorporating upgrades to improve the program

Cons

All Reports have to be custom made - however they always have provided whatever
reports necessary upon request

Pros

The most impressive part about BlueLink is not the software (more on that in a bit), but the people. When we did our due diligence in searching for a new accounting system, we narrowed our search down to three different providers. Each offered, for the most part, the same type of software and features that my company needed. What set BlueLink apart from the other two was the level of engagement we received from our initial phone call. We immediately felt at home and had not just the right software, but the right partner to grow our business. That partnership remains even stronger today.

As to the software, the ERP interface is perfect for our wholesale distribution company. From tracking inbound ocean containers to automated reporting, BlueLink saves us both time and money. One area that has really stood out for our organization is the level of customization we have been able to implement over the past 24 months that has really helped us streamline our operations. This level of customization would not be possible without the partnership we have been able to build over the past few years.

Cons

BlueLink's software interface at times feels somewhat dated and can create some challenges in navigation. Their periodic updates have addressed many of these issues and has helped with additional drill-down capabilities. Database managment with our SKU count can be somewhat cumbersome and we have worked with BlueLink to help address and improve.

Pros

The reason we chose Blue Link is that we could customize lots of things that are specific to our business and operation. We also wanted a hosting option so we could get away from needing an in house server. Their staff (both tech support and sales) is very knowledgeable and I often turn to them for advice on how to manage aspects of my business.

Cons

As a hosted customer I wish my contract included some basic tech support and I would not have to pay for support hours for simple questions or small problems we may encounter from time to time.

Pros

Landed cost tracking is good. Fairly easy to use. Building pivot reports is ok, once you figure out the field names. (They are not consistently named across tables.)

Cons

Updates and software installation are a nightmare. Reporting is seriously lacking. You can tell programmers built the reports and not financial folks. The API is marginal.

We were a small organization on the food industry when we implemented Blue Link Solutions early 2000's and the system accompanied our growth over the last 14 years. This is a great product for the small to medium size enterprise, as it can facilitate the needs of such an organization. It is very user friendly system and not difficult to understand even if you are a first time user. One of the things we like most about Solutions is the versatility and customizability of the product.

After much research to find the right ERP system for our industrial products company we decided to switch to Blue Link Elite. One of the founders, Mark Canas was instrumental in our decision process. He did several demos to ensure that the software would meet all of our needs and also added some custom features so the system would fit our business model. The technical team led by Darren Myher helped ensure a seamless transition from Quick Books to Blue Link and while we had some small issues along the way (which is to be expected for such an undertaking) the team was always available for questions. I would highly recommend this software. We are using the hosted version and have not had any issues with connection or down time. And not having to host the server in house has enabled us to focus on growing our business instead of dealing with IT issues.

As a C.P.A. I highly recommend Blue Link. The smooth conversion of our old, outdated, part computerized, part manual system into a fully functioning system has been "easy". (compared to many other ERP implementations that I have been involved in.)The guidance and support we have received from you guys is unbelievable. The accounting functions of this system are solid, and not just an added after thought as I have found in other products on the market. Thank you for a great system.

Pros

The implementation process, because of Mike Miner was smooth and successful. Having him here on site was wonderful!! He not only learned our business thoroughly in two weeks, additionally he made suggestions and customized the system for us.

Cons

The only con I have found has been the time consuming manual entry of our massive product list. This is not a con of the Blue Link system, and we had tons of help from Mike, but we have so many product codes it is taking several weeks.

We have now had enough time with this software to get a full appreciation of it. We are very happy with our choice of Bluelink and know this will be the central application of our business operations for many years to come

Pros

There is a serious need for an ERP package to have enough flexibility to be customizable to a variety of business environments. Right out of the box Bluelink is so feature rich that most companies can get their needs met by this software package. But part of the beauty of Bluelink is their ability to fine tune the application for those who require unique situations addressed. Our particular situation had some major personal needs that were quite readily handled by the programming expertise of the Bluelink support staff. It was a refreshing change from our previous software company. The entire staff from the owner to the support staff are always pleasant and curtious to deal with. They are genuinely concerned that your experience with their application is satisfactory and positive.

Cons

The only sour note we had was the speed in handling some support issues. This was more or less I believe a manpower issue. When a surge of service requests come in it's sometimes a matter of setting priorties. But to Bluelink's credit they made every effort to rectify this upon us explaining our dilema.

Just pass.

Pros

Easy to paste info on to excel.

Cons

Lack of report features unless spending a lot of money to creative useful reports.

I would definitely recommend Blue Link Elite software to anyone!

Pros

- Highly customizable to suit your companies needs
- Personal touch with support - basically a dedicated contact to deal with any issues who knows your business and your needs.
- Helpful knowledgeable staff

Cons

haven't found one yet

Very Positive
Would readily recommend

Pros

Very feature rich, excellent peformance, readily able to be modified for specific requirements
Philosophy of the company seems to be to work with customers to make the system do what the customer needs by thinking through where minor tweaks would work for the customer to meet a need
The system does not seem to be regarded as being closed to changes

Cons

The system forces compliance with certain basic rules for handling inventory and if the customer violates these then there can be minor problems requiring brief intervention
My view is that these restrictions are important - in previous software packages that I have used the inventory values and quantities became compromised through a lack of forced conformity
None have been seen as of yet

Great product and wonderful support.

Pros

We have had great use out of the program and when we have had questions or concerns they have been quickly and effectively dealt with by the suppot team.

Cons

In our version reporting has been cumbersome

High a great value for money

Pros

Very accommidating for custom - a real interst in understanding our business process. Sql based - easily scalable and easy to access data directlt.

Cons

project was ported from access to sql backend and current version we use (nwer version is available) has some old code not optimzied for sql causing some perdfromace issues

Does the job and hence we are satisfied with the product.

Pros

Able to custom if need be.

Cons

At this time cannot think of any.

I recommend

Pros

Easy to train new staff.
It can be customized.

Cons

I have no cons