Sales dashboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000About Blue Link ERP
Blue Link is a cloud-based ERP, inventory management and accounting solution that caters to small and midsize businesses. The solution helps businesses handle the back-office needs as well as logistical and operational requirements. It can also be deployed on-premise.
A key feature of the solution is the ability to track lot numbers and expiration dates of their products important to those in the food/beverage service, pharmaceutical, chemicals, and medical and equipment supply industries.
Blue Link ERP has a accounting component that includes features for in-house payroll, multi-language, multi-location, and multi-currency functionalities. Standard accounting modules such as accounts payable, accounts receivable, job costing and return merchandise au...
32 Reviews of Blue Link ERP
Average User Ratings
Overall
4.19 / 5 stars
Ease-of-use
4.0
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
April 2018
Michael from Furniture Classics, Ltd.
Verified Reviewer
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Our experience with BlueLink has been nothing short of exceptional
Pros
The most impressive part about BlueLink is not the software (more on that in a bit), but the people. When we did our due diligence in searching for a new accounting system, we narrowed our search down to three different providers. Each offered, for the most part, the same type of software and features that my company needed. What set BlueLink apart from the other two was the level of engagement we received from our initial phone call. We immediately felt at home and had not just the right software, but the right partner to grow our business. That partnership remains even stronger today. As to the software, the ERP interface is perfect for our wholesale distribution company. From tracking inbound ocean containers to automated reporting, BlueLink saves us both time and money. One area that has really stood out for our organization is the level of customization we have been able to implement over the past 24 months that has really helped us streamline our operations. This level of customization would not be possible without the partnership we have been able to build over the past few years.
Cons
BlueLink's software interface at times feels somewhat dated and can create some challenges in navigation. Their periodic updates have addressed many of these issues and has helped with additional drill-down capabilities. Database managment with our SKU count can be somewhat cumbersome and we have worked with BlueLink to help address and improve.
Response from Blue Link Associates
Replied May 2018
Thank you for this fantastic review, Michael. Our vision at Blue Link is to be the most valuable, important and trusted business partner in the eyes of our customers so we're beyond glad to hear that we have done just that. We have enjoyed getting to know you and your team over the years and hope to continue to our partnership for years to come! As for our user interface, Furniture Classics will be upgraded to our latest version (V14) at the time of your next maintenance date in July. You'll find that the new user interface is a lot sleeker and smoother to operate on. We can't wait for you to try out all the new bells and whistles!
October 2020
Jason from AQUA SPA & POOL SUPPLY LTD.
Company Size: 11-50 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Bluelink was the right choice for us
Bluelink has been very good to work with from management to the technical support team. They take a keen interest in our business and are always willing to work with us on any special needs or requests we may have.
Pros
We chose Bluelink due the fact that it is highly customizable to our specific needs. No other out of the box software package offered the ability to customize functions specifically for our company the way that Bluelink does.
Cons
The standard report templates are not all that useful. If you have staff on site that are proficient in excel and pivot tables, then the data can be extracted or Bluelink can create custom reports to address your needs. But some improvement in the standard reports can be made.
Reasons for Choosing Blue Link ERP
We were looking for a solution that could be customized to fit our specific needs and requirements. We were very comfortable with the Bluelink team while we went through the evaluation process.
August 2020
Cory from SDG
Company Size: 11-50 employees
Industry: Apparel & Fashion
Time Used: More than 2 years
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
August 2020
Garbage Beta Software
F-. I literally could not hate it more.
Pros
Literally nothing. I enjoy paying taxes more than using this POS software. Just opening it gives me anxiety.
Cons
Everything. It is slow, buggy, needs constant support and tickets are never handled appropriately. I feel like this company is an actual scam selling people beta software that they know is not complete or fully functional. Stay away at all costs.
Response from Blue Link Associates
Replied September 2020
Hi Cory, Thank you for taking the time to share a review about your experience using our software. We are disheartened to hear that you have not had a good experience working with Blue Link. We pride ourselves on a great software product and personalized experience, so this situation caught us off guard and we would love to learn more about what specifically happened. Our Customer Service Manager has reached out to touch base and continue this conversation offline to learn more about how we can make things right. Best Regards, Samantha Hornby, Director of Marketing
May 2018
Tal from Oliberte Limited
Verified Reviewer
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Fantastic - perfect system, awesome customer service, great value - couldn't be happier
Pros
Blue Link's system is easy to use and very intuitive once you under it and the multitude of features. The new interface is visually appealing and allows for an even better experience. Blue Link's customer support staff are fantastic and are always available to help and guide anyone from our team through both high level issues and minor details. Highly recommend!
Cons
No system is perfect, but for a small-to-medium size business like ours, it's pretty close. I would make sure, when the time is right, to upgrade to the larger server storage available, as sometimes we find our data (always at the wrong time) eats up the basic storage package that comes with Blue Link
Response from Blue Link Associates
Replied May 2018
Thank you so much for your kind words, Tal. We really appreciate you taking the time out of your busy schedule to share your experience and so glad to hear that you like our new user interface! We look forward to continuing to be a part of Oliberte's growth.
April 2018
Tahseen from TSB Industrial Supply
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Great software for inventory management
Pros
The reason we chose Blue Link is that we could customize lots of things that are specific to our business and operation. We also wanted a hosting option so we could get away from needing an in house server. Their staff (both tech support and sales) is very knowledgeable and I often turn to them for advice on how to manage aspects of my business.
Cons
As a hosted customer I wish my contract included some basic tech support and I would not have to pay for support hours for simple questions or small problems we may encounter from time to time.
Response from Blue Link Associates
Replied May 2018
Thank you, Tahseen for your wonderful review. We're so fortunate to have a talented team to be able to customize features for our customers! It's important to us that all aspects of your business are implemented perfectly to help you remain competitive in the industry and we are glad you find our staff to be a great resource for your company. Thanks for being a great customer!
