I can remember a couple of years ago a Retailer Partner was looking for an EDI solution. Without hesitation I recommended Inter-Trade. This Retail Partner used them to set-up a full EDI Driven Drop Ship Program which has been very successful for this Retailer as well as us. We have recently brought Inter-Trade into discussion with another Retail Partner for drop ship EDI based on our confidence in them. In the Retail/Vendor relationship, you can only recommend companies you have faith in, since your own reputation is involved. I stand by Inter-Trade with my previous experience.

Since I am not involved in EDI what I liked best was the ease of use that others inter-company have responded back with. What makes the software work well is the support that is given by the Inter-Trade Team! I have worked with them on several projects and even though I am non-technical, their explanation of everything that is going on is much appreciated and helpful.

Again, I can only judge by the finished product and so far, all projects they have been involved in have been successful.

We have been doing business with Intertrade for over 13 years. I appreciate their professionalism, technical expertise and willingness to help the customer. They really do listen and respond by going above and beyond.

The document tracking tools they provide are user friendly. The customer service experience is outstanding. We can always count on a fast and accurate response to questions/concerns.

It would be nice to have a tracking tool on case requests opened with Intertrade.

Intertrade is simple and easy to use. There are helpful videos and tips to guide you. Customer service is very helpful.

The software could be a bit more affordable.

I continue to have a wonderful experience. Great software and great customer service. I highly recommend this product/company!

Ease of Use. I am able to navigate through the software to get all the answers I need. When I can't find answers, I either receive a call or email to assist.

I wish I could look up multiple POs, for instance, at a given time instead of individually.

Switching to InterTrade helped me reduce EDI VAN cost significantly. I save at least 66% of VAN charges after switching to InterTrade. Furthermore, their sales and tech support team are great and knowledgeable.

Migration from another EDI VAN was very easy. InterTrade did most of the work. That's what I call a real Service Provider.

Up time is satisfactory but it could be better.