Epicor Eclipse Software

4.50 / 5 (6)

Our advisors have recommended this product 1 time in the last 30 days

About Epicor Eclipse

Epicor Eclipse is a distribution-focused business management solution developed to fit electrical, plumbing/PVF, and HVAC wholesale businesses that scales from tens to thousands of users on a single installation.

Eclipse provides extensive functionality for business processes such as mobility; e-commerce; advanced cycle counting; freight audit queue; shipment creation; order management for counter; inside/outside and showroom sales; commercial job management; CRM; price matrix; integrated credit card processing; demand forecasting; inventory management; warehouse management; product costing management; financial management; analytics & reporting; and procurement/purchasing management for single and multi-branch environments.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

6 Reviews of Epicor Eclipse

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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April 2020

Pranagnya from Accenture

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2020

One of the good ERP accounting Software

i) I was working for a medium sized plumbing company as a Solutions Providing Consultant and they were maintaining their records in Tally ii) After some Google search and research I found this Software iii) I really loved the Dashboards customization so that my client can customize it however he wants, he can see all the sales in a single place

Pros

i) I personally like Linux OS and this software is specifically designed to work on Linux OS ii) Its overall price is cheaper as there is no cost for OS iii) The Dashboard and export functionality impressed me iv)

Cons

While I was using it I couldn't import million records from Excel to this Software. I don't know whether they have upgraded the software or improved and made it to possible.

Response from Epicor

Replied April 2020

Hi Pranagnya, thank you for your feedback about Epicor Eclipse. We're glad to hear the customization is working well for you and your client. Your feedback is invaluable. Please feel free to ask your client to email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

September 2019

Erik from City Supply Corporation

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2019

Easy to use

We are using Epicor Eclipse (Eterm) to handle our accounting functions, financial reporting functions, sales, purchases, inventory control and whatever else I may have forgotten. We rely on this system, almost to the point of live or die by it.

Pros

I like how easy it is to actually use (after set up). I also like how easy it is to learn how to use, especially if you have some previous experience using another brand ERP software. The point upgrades are extremely easy to perform as well.

Cons

There are a few things I don't like about this software. The report writer is tricky to use if you only write reports once every couple of years, you can easily forget how it is done/what is necessary. There are certain processes that aren't clearly laid out in the system like hot keys in certain screens aren't laid out.

Response from Epicor Eclipse

Replied September 2019

Hi Erik, Thank you for your feedback about Epicor Eclipse. We're glad to hear the solution has been easy for you to use. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. Sincerely, The Epicor Social Team

May 2018

Jay from Sunrise

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

May 2018

Great concept, not user friendly

The base Eclipse program is very expensive, but is not user friendly. If Eclipse itself operated like JM, then I would give it 5 stars.

Pros

Only the job management adder is worth using. It is VERY user friendly when it doesn't act glitchy.

Cons

The base system is overly robust and requires extensive training for the average new employee. It is very expensive for a mid size distributor to commit to using.

September 2019

Chris from Mississippi Valley Electric Supply Co.

Company Size: 11-50 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

Epicor Eclipse

Inventory levels are easily corrected when setting the right parameters and product maintenance makes everyone's job easier.

Pros

The abundance of information available and the ease of obtaining that info.

Cons

So much information that you can get lost

Response from Epicor Eclipse

Replied September 2019

Hi Chris, Thank you for your feedback about Epicor Eclipse. We're glad to hear the solution has been easy for you to use. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. Sincerely, The Epicor Social Team

May 2020

Scotty from TBA

Company Size: 51-200 employees

Industry: Machinery

Time Used: Less than 6 months

Review Source


Ease-of-use

4.0

Functionality

4.0

May 2020

Epicor Supply Chain

To be 3 months into this system I feel the transition went well and Epicor is so so so so much better than our previous system. This is a very good ERP system and from a Purchasing/Inventory stand point this system is very robust. There is nothing I feel like I need that I don't have.

Pros

For a large system Epicor Supply Chain is fairly simple. It makes it simple to find what you are looking for. Most of the separate quarries you would want to see are a click away. Most anywhere you have a part number entered, you can click into open demand, inventory history, or available suppliers.

Cons

We implemented about 3 months ago and setting up to manage our inventory properly took some work. We had done a lot of set up before going live but had a few bumps, nothing that caused serious problems though.

March 2018

Supreeth from Comau Power train

Company Size: 51-200 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

5.0

March 2018

Very helpful database

Pros

Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.

Cons

Needs improvement in software updates and the help desk is not so helpful also the software is expensive.