Overall we've had a good longstanding relationship with incredible tech.

It is easy to use for our Sales staff, it highlights issues and are able to give us reports back based on our company's needs. We are able to process orders with less error and quicker turnaround time

It has some limitation, of which they were always able to supply an alternative solution

Paper saving, cost saving, data storage, accurate information. This tool has aided in our business saving on time and money.

The most impactful feature of this software is paper saving. We have for years wasted paper between ourselves and our suppliers. This saves costs on paper and courier cost of having to move the paper to other sites. Now the information is easily accessible for all users at any site.

At the moment, there is no features that I have issues with.

I love that the people at missing link were always available and dedicated to assisting where assistance was needed. They always assisted in trying to find solutions for the things that we were having issues with.

The software is easy to use for our customers.

There were some technical glitches that we were facing with regards to streamlining the software with our third party EDI processors and our systems.

Excellent

Makes tracking of invoices so much easier , queries are done much faster which gives more time to focus on other daily responsibilities , minimal manual work required , Suppliers still receive payment if an AP Clerk is on leave or off sick

There's not much that can be improved as we had picked up issues which has been resolved

Our overall experience has been very good

The seamless export and integration of Data from our system to the Engen SAPS system

Desired Feature would be to receive a Status Report notifying us of any System issues such as connectivity issues as they occur with an estimated time when issue will be resolved.