Multiorders

RATING:

4.7

(41)

About Multiorders

Multiorders is a cloud-based order, inventory and shipping management solution designed for online businesses of all sizes. -Key features include order management, generating invoices, automatic shipping label creation, inventory tracking, bundling, low stock notifications, customer information tracking and analytics. - Multiorders integrates with online marketplaces such as Amazon, eBay, Etsy and eCommerce tools like Shopify, Wix, WooCommerce, and more. - The order management module lets users sync orders, manage customer inquiries, generate invoices and view order histories. The system also generates automated low-stock alerts and allows to automatically send purchase orders to suppliers. - The tool allows users to automatically import products, customer inform...

Multiorders Pricing

14-day free trial: Unlimited orders, no credit card required; PRO 50: Free plan - up to 50 orders; PRO 500: $49/month - up to 500 orders; PRO 1K: $99/month - up to 1000 orders; PRO 2K: $149/month - up to 2000 orders

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

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Multiorders Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Multiorders

1 - 5 of 41 Reviews

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers

Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.

PROS

We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.

CONS

The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.

Reasons for switching to Multiorders

Sellbrite kept causing sold-out stock to sell out which was very frustrating. The ability to bundle items on Multiorders is a literal god-send.

Jodi

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Cannot run our business with out it.

After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend

PROS

The best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue

CONS

My only wish is that there were separate packages for shipping instead of including inventory.

Reason for choosing Multiorders

it had all the features and the customer service when I reached out with questions

Reasons for switching to Multiorders

The previous company did not allow me to see personalization for Amazon Handmade, allow multiple integrations for the same sales channel, and show the item being shipped

Paul

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Potential

PROS

Nice UI, some great ideas and features and very affordable

CONS

I used Multiorders for around 6 months. It's nice software and I was very happy to be using it daily for my business. The problem is I think this company was lacking resources and expertise. The first issue occurred early on when they told me they needed to make an update to their code but it would break all my bundles. I had spent hours creating those and I was not best pleased to be told I'd have to do it all again. After that I did use it for a good while, it's really nice to use and yes there were a few glitches but we worked around them and support wasn't bad. It was not uncommon for the system to go down sometimes which was a concern. But the deal breaker for me was when I discovered that my inventory sync with Bigcommerce had stopped working properly and I started to get orders for stock I didn't have. This was a disaster for my business and reputation and I had to pull the plug on multiorders, it just wasn't reliable and up to the task. This was a few years ago so I hope they have improved and solved these issues, I liked the company and staff and I really didn't want to stop using it. In the end, I moved to Veeqo which was a lot more expensive and I think that's part of the problem with the management of Multiorders, they lacked the staff, expertise and ability to offer a reliable solution perhaps because they were under-resourced. I hope they've got on top of things, it had great potential.

ken

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

best multichannel software

very easy to use and good backup if just starting

PROS

I have been a multi-order customer for a long time after trying others , i would both recommend multi-orders for both price and service the service is excellent

Reason for choosing Multiorders

cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent

Reasons for switching to Multiorders

cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent

Shannon

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great product, support team & tech team are highly attentive and continue to invest in their product

Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.

PROS

The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.

CONS

Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.

Reasons for switching to Multiorders

We only used Zentail for bundling products from the consumer item into its component SKU's. Multiorders does this for us at a fraction of the cost. We didn't need all of the publishing from Zentail anymore, so it did not make sense to keep paying for it.

Vendor Response

Thank You for your kind words and continous feedback

Replied September 2020