Netix One

RATING:

4.4

(9)
Overview

About Netix One

Netix One is a robust & scalable EDI solution that provides you with everything you need to begin trading electronically with your supply chain and larger partners. The system allows your business to seize all opportunities by sending and converting critical business documents including orders, invoices, ASNs, credit notes, and more. We use pre-configured partner profiles meaning you can get connected to your new trading partners quickly. The cloud-based technology is intuitive and user-friendly to allowing you to access key business data from multiple locations.

Netix One Pricing

Business never stands still, and customers change with time. Our infrastructure and pricing structure are designed to fit your needs, giving you the confidence and flexibility to grow. Netix One is a modular system, starting at just £1614.00 per year for a fully supported soution allowing you to trade with a single trading partner. Additional trading partners can be added at anytime for a fixed fee of just £395.00 per year.

Starting price: 

£1,614.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Netix One allows businesses to communicate across their supply chain; enabling them to send & receive business documents. Businesses can process orders, invoices, credit notes, delivery notes, and much more.
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Netix One Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Netix One

9 Reviews

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Support

Positive and confident they can deal with any request promptly and efficiently.

PROS

Really fast response, request dealt with promptly and efficiently.

CONS

I have no cons to report. Colleague used the helpdesk and was very helpful.

Vendor Response

Hello, Thank you for your review and your feedback on our platform. We're happy to hear about your positive experience with our support team. Cegedim e-business UK

Replied March 2023

Rosina

Medical Devices, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Boston Scientific Review

PROS

I have used Netix for our customers that we have moved over to EDI, the system is easy to understand and contains the features we need

CONS

Downloading information into an excel file from Netix could be improved, currently we can only download up to 250 lines at a time, meaning we have to download multiple pages rather than pulling the information off in one go

Vendor Response

Hi Rosina, Thank you for your comments and feedback. At the moment, the loading speed is directly impacted by the number of lines visible. We understand it can be frustrating downloading multiple pages, so we have added this to our roadmap. Netix users will be able to request to download all lines into a spreadsheet before the end of 2023. Hope this has helped. Thanks, Georgia Cegedim e-business UK

Replied March 2023

Peter

Dairy, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

Relatively easy to use

Good for easily re-sending documents or changing mappings, although it would be good to be able to re-process multiple batches based on the invoice/order single documents you select, rather than going into each invoice/order, finding the batch and re-processing the batch. Fine if you have one to do, but if you have to re-do an entire afternoon's worth it can be frustrating.

PROS

Software has been clearly tested a lot as very few, if any, bugs. I feel in control of navigation and a fair chunk of the application is quite intuitive.

CONS

It's far too slow to load up. Silly things like re-loading an entire page (which takes ages) when you wish to apply a filter. The size of the fonts, spacings and buttons were all a little "duplo" for my liking, but reducing navigation pane size helps. Some of the icons are meaningless and I often click the wrong ones. Adding new locations requires an email to support, which takes a while to set up - this is done on purpose to ensure no duplicated or incorrect locations throughout the entire solution for other suppliers, but there should be a dedicated system in place in the application for this rather than emailing.

Vendor Response

Hi Peter, Thank you, we appreciate you taking the time to leave us a review and for your great insights. We've recently employed a product development manager, would you be happy for us to pass your details over so we can set something up for you to discuss improvements further? Many thanks, Georgia Cegedim e-business UK

Replied March 2023

Joe

Medical Devices, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Netix Service

Overall experience has been fantastic. Great support, fast resolutions and a stable system that we use daily.

PROS

The most impactful feature is being able to transmit orders securely, efficiently and accurately.

CONS

It would be nice to have live visibility of stock information, however, it is likely that the supplier system lacks the capabilities at this current time.

Vendor Response

Hi Joe, Thank you for your review, we're glad to see Netix is having a positive impact for you. We've passed your wonderful feedback about our support team over to them. Netix doesn't primarily operate as a stock management system, this is typically handled by your ERP or WMS. We do however partner with a number of these systems and can offer integration for you to have full visibility of this information. Would you be happy for us to get a consultant to reach out to discuss the possibility of this further? All the best, Georgia Cegedim e-business UK

Replied April 2023

Andy

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

EDI Made Easy

PROS

As a relatively small start up business, we needed EDI software to work with QuickBooks. The NetEDI team delivered everything as promised. The software is easy to use. But the support service is vital when changes are required due to customers demands upon us.

CONS

Nothing that stands out to report a negative reply.

Reason for choosing Netix One

Recommended by NetEDI.

Vendor Response

Hi Andy, Thank you for your review and your feedback on our platform. We're glad to hear about your positive experience with us and that the platform is working as you need it to! Cegedim e-business UK

Replied March 2023

Carrie

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Does what is needed and has more functionality than most other on the market

It was easy to install and does what we need for our customer

PROS

It does everything that is needed for our customer

CONS

Its very expensive and the support is not great

Vendor Response

Hi Carrie, Thank you for your review, we're glad Netix meets your requirements. Providing great customer support is important to us so we're sorry to hear negative experience with our team. We're keen to understand more about this so we can improve our services, we'll get someone to reach out. Many thanks, Georgia Cegedim e-business UK

Replied March 2023

Helen

Furniture, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Query - change of email addresses

[sensitive content hidden] resolved the query promptly and efficiently. [sensitive content hidden] was very polite and courteous

PROS

Features are useful, works well. overall pleased

CONS

I haven't found any cons with this software

Vendor Response

Hi Helen, Thank you for your review and your positive feedback on our platform. We've passed on your great feedback to our teams! All the best, Cegedim e-business UK

Replied March 2023

Amy

Retail, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

order not showing in EDI

PROS

it is easy to use and issues are easily fixed

CONS

the upgrade can be a bit confusing it took a while to familiarise myself

Vendor Response

Hi Amy, Thank you for your review and your comment for our support team. As part of the roll out for the new UI, we held webinars and training sessions that we have recorded. If you were unable to attend these or would like us to send you them we're more than happy to. If you require additional training beyond this to help you feel more comfortable navigating the platform, we can get one of our experts to reach out to you. Thanks, Georgia Cegedim e-business UK

Replied March 2023

Paul

Retail, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Operations Manager

customer support very good ([sensitive content hidden])

PROS

Once we got used to the new format, its was reasonably easy to use

CONS

I guess the change from the old system to understanding the new

Vendor Response

Hi Paul, Thank you for the review on the platform, we've passed your praise over to our support team. As part of the rollout for the new UI, we held webinars and training sessions that we have recordings of. If you missed these or were unable to attend, we'd be more than happy to send you a copy. If you require any additional training to help you feel more comfortable navigating the platform, please don't hesitate to get in touch. Thanks, Georgia Cegedim e-business

Replied March 2023

9 Reviews