12d Synergy vs SimplerQMS

RATING:

4.3

(28)

12d Synergy has 28 reviews and a rating of 4.29 / 5 stars vs SimplerQMS which has 24 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (28)
4.6 (24)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 5, 2023
April 22, 2024
Pros/Cons
  • Pros

  • The ability to check out files/folders and work off line is great for me when I need to work away from an internet connection.
  • Better management of our data. Team is more productive and efficient.
  • Cons

  • Correct implementation with over 100 users becomes difficult.
  • Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on.
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  • Pros

  • The document control is the basic feature and it works fine.
  • It is good that the change control controls the release of the documents, which each company self decides, so you avoid having closed the change request without released all the related documents.
  • Cons

  • Sometimes short connection problems prevent use of the system. System is relatively new on the market and has included some bugs.
  • The possiblity for the user him/her-self to re-open recorded issues, e.g., Complaints, CAPAs, NCs and locked meta data for modification. The modification must be with traceability.
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Pricing Range
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos