All Droplet Reviews
1-16 of 16 Reviews
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Nick
Education Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
School District Automation Must Have
We were swamped with paper forms and consistently losing track of them. We also were never able to find a company that truly understood the needs of school districts. Droplet understands this and is bringing us into the 21st century, allowing our employees to focus on their jobs.
PROSIt is super easy to use and the Droplet team does a great job simplifying things for the end-user. On top of that, they make the workflow and automation customizable to our complex needs.
CONSBeing a new company, some of the customizable elements are still lacking. However, they are very good at listening to our needs and have been very adaptive to making things work for us.
Reason for choosing Droplet
They understood school district needs.
Reasons for switching to Droplet
Pricing and workflow issues.
Joe
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
McDowell County Schools and Droplet
As we all know, time is our most valuable resource, in business as well as in our personal lives. Although we are still in the early stages of implementation district-wide, I believe quicker turnaround and processing times will be the first, and most profound, benefit we realize. Of course, the reduction of paperwork in an already paperwork-overburdened working environment will be a much-needed benefit for our staff, not to mention for our environment.
PROSThe product is extremely easy to use and has begun to streamline many of our office processes. What we’ve found to be most helpful is the expertise of the Droplet’s support. We have been working with [SENSITIVE CONTENT], and he is nothing short of amazing with his know-how and customer support. [SENSITIVE CONTENT] has made our transition to paperless processes seamless. Even our “die hard” hard copy fanatics in the office have started to embrace the Droplet experience.
CONSHonestly, I haven’t found any features in the Droplet platform that are difficult to use. Likewise, to date, there haven’t been any features or customizations that we’ve requested that Droplet has not been able to provide. While it’s been a challenge for some staff members to switch from the hard copy way of doing business, Droplet’s ease of use has eliminated much of the reluctance we experienced during the initiation phase.
John
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Aspen High School Athletics
Been a positive one.. been a pleasure working with [SENSITIVE CONTENT]!
PROSEasier workflow and communication among people who submitted requests/forms
CONSIt's tad bland. It could be an eye catching form or process when filling out.
Reasons for switching to Droplet
Too much of a hassle dealing with Google Forms
Diana
Primary/Secondary Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Droplet Delivers!
It's been great! Every time I have used it, or needed help from Droplet.. it's been a great experience!!!
PROSShort on time, which is what I am right now to write this review...I know Droplet is gathering the information I need and I will be able to access it easily and be able to process the onboarding and termination of staff.
CONSThe only downside of Droplet is not really Droplet at all. It would be a problem on our side of the coin.. where an Administrator not learning and utilizing Droplet to it's full potential which would make us even more effective and accurate if they would do it.
Nick
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
A dynamic tool that can turn your organization into an efficient, consistent powerhouse
Droplet's form customization makes any idea come to fruition. Our district administration has found ways to anticipate user errors and we use our Droplet forms to correct them before they are even submitted, saving everyone time and energy. The Droplet support team is amazing, as well. They also respond within a few hours and almost always have a *chef's kiss* perfect solution to your problem. A+!
CONSThe product is a bit expensive at first, but once your organization is rolling with enough Droplets, the cost is beyond worth it.
Tamara
Primary/Secondary Education, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Droplet has changed my daily routine.
The benefits of using the droplet system is that the requests move virtually. You can track who has the request and give them a reminder email if they hold onto it a little longer than is necessary.
PROSIntegration was very easy. The forms are easy for me to read because they are typed. I have a permanent record of all requests at my fingertips.
CONSOur old system was paper and pen, so there is nothing I dislike about droplet. I cannot imagine going back to paper and pen.
Brenda
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
HR Action Form and Contracts
Excellent. Great Customer Service and set-up training
PROSLove the electronic signature and workflow to all approvers. Also Droplet was willing to listen to our suggestions and implement changes that made it easier to use.
CONSIn HR Action Form. When assign or returning to a previous reviewer would like it to go to that person to make comments. It returns it but skips them for comments. Also when Archiving would like to be able to make a comment as to why if we are stopping at someone.
Reason for choosing Droplet
Did not see any other company offering this feature
Reasons for switching to Droplet
Was going to be obsolete
Danielle
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Improved workflow and efficiencies while saving time and resources!
This made a tremendous impact on our workflows, saved time and resources, and puts valuable data at our fingertips as opposed to stacks of paper! [SENSITIVE CONTENT] and [SENSITIVE CONTENT] were very responsive and wonderful to work with.
PROSDroplet completely changed our workflow and improved efficiencies across our school district. The forms are very customizable for our specific needs and the Droplet team was incredibly helpful and responsive with the implementation. We are streamlining processes and saving time, paper, and money with this system! I love that it makes all the data quickly accessible-no more digging through files! Droplet forms can be used for everything from HR and finance to parent and teacher forms/communication.
CONSI would like to see an option where more than one approver can be assigned to a given approval level. We often have busy administrators and it would be great if they could use a joint effort on some approvals without having to reassign it in the workflow.
Cody
Education Management, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
A Lifesaver That We Thought We Wouldn’t Find
From start to final implementation, the rep we’ve worked with has been customer and solutions-focused. If I need to make a change, a quick email is all I have to do.
PROSWe looked at so many solutions and they we’re either too expensive or didn’t have the needed features. I appreciate that an expert designs the forms so that we’re not floundering to get the desired result. Additionally, I love that the software integrates with Google Workspace to SSO into the product. This ensures that our users don’t have one more account to remember.
CONSI wish there was a better way to test the workflow to see how forms will be routed.
Brian
Human Resources, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
These Droplet Dudes Know Their Stuff
Very good!
PROSsupport and ease of bulk contract creation
CONSWould like to know how to personally make changes to our existing contract each year. Not that I don't love [sensitive content hidden], but knowing how to do this ourselves would be great. Also, I'd like to customise the emails that go out.
Reason for choosing Droplet
[sensitive content hidden] were pretty freakin' sweet.
Reasons for switching to Droplet
BlueInk's bulk upload option wasn't working well. With 1,500+ contracts created - we needed it to work well.
Lora
Education Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Droplet is Great!
Whenever we have a question or issue, the team is there to help quickly.
PROSLearning to use Droplet was easy! Also, teaching other administrators how to use it was simple.
CONSI honestly can't think of a "con" of our program!
Reasons for switching to Droplet
The product we used was outdated and not supported anymore.
Sondra
Education Management, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Simplified Approval Process
Highly positive experience with Droplet
PROSThe ease of use by all parties in the approval process.
CONSWhen using droplet remotely on my iphone, once I open an attached document to review as supporting evidence in the approval process, there is not a go back option to the previous screen to complete the approval process, I have to close and return to the original link and re-open in order to finish the approval process.
Shannon
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Very pleased with our Droplet form!!
We needed a online routing and approval process for contract work, and this has made it much more seamless!
PROSOur form and routing was very easy to setup and the staff and administration love how easy to use it is!
CONSWe do wish the dashboard offered just a bit more data maybe even customizable and that we could set up user groups.
Drew
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Manhattan-Ogden School District
Great
PROSI like the workflow and ease of use. It also saves time verses actual paper forms.
CONSThe risk of losing some information if you edit too much of the form.
Robert
Education Management, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Droplet changed our system!
I recommend Droplet to anyone who wants to improve their workflow in their organization.
PROSOnce we launched Droplet, after working with a support team, we have been able to make our workflow much smoother!
CONSThere were several versions of our original form, but I think that is because many of the people on our team are not tech people, and had a hard time with systems thinking.
Reason for choosing Droplet
Droplet was the easiest for our teachers to use in our school district.
Michelle
Education Management, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Excellent Service and Product
We are delighted with the customized service and support. We save time and are more efficient using Droplet services.
CONSWe are very satisfied and at this time this service meets our needs.