I had no issues with the app. The support team is awesome. They called me and they answered all my questions.

I love that I can use the app on multiple devices and the messages are sending automatically on the Ultimate plan. I like so much that I can add as many message templates as I want and they are fully customizable. Because of the reminders, I reduced no-shows by 90%. Thank you, Appointfix!:)

I don't have any cons with this app. As I said, it's the best app.

I have to say excellemt and will continue to use in the future, little expensive but overall really good

Easy to use, and navigate through, calender is easy to navigate also, i like when people book how easybitbis to find clients, oberall very impressive

When sending out reminders fortnightly, unless its me i cant work it out, Also a little expensive

Goldie ease in use and design 's flexibility made it so easy for me to launch my mini concept at home. I hope u work on suiting the schedule to switch automatically the time for international use.

Goldie interface, layout and ease in use made it so appealing to me. I had chosen goldie over many competitors because i was looking for a free version for something i am beginning my at home. I wouldnt need complication for something i am still navigating. However, if u would apply mini makeover over the free to use version it would appeal more to customer and who knows we could upgrade for more.

Though goldie is perfectly fine for one person business, but the inavilability to pick the switch the timining automatically for international use was the only drawback. Please look into that

So far its been nothing but a positive experience. I upgraded pretty soon to then next level. and im sure once i have more staff i will upgrade to the Teams.

Love how easy it is to set up. No help was needed. I really like the automated text messages to clients. And really love the online booking option. Had i live for one day and goot a viewing through it!

When it syncs to google calendar. I colour coordinate my shifts, and it transfers in one colour. Not a big issues as i just go in and easily change in google.

Amazing, I wouldn’t use anything else!!!

How easy it is to use and how you can personalise the colour scheme

Nothing, I absolutely love it and have found no faults so far

Brilliant so far , will continue to use and refer friends

The ease, the price and the constant updated parts

I like everything so far! It’s been fantastic

Love everything, bookings are really easy to use

Nothing, the app is fantastic to use. 5**

With things being so busy it makes things easier being able to leave the booking system open for clients to book the appointment times that suit them based on your availability. You can also book recurring sessions on a weekly basis so it takes away the need to update regularly

The restricted amount of appointments that can be made on the free version

It’s great was confusing at first but I’m also not tech savvy

It’s easy to change and add things and it saves me time Thur out the day

That I can decorate my booking link and that you can’t add a wavier for them to sign before booking

We love Goldie and the services offered. It helps us run our small business without hiccups

We love the ease of scheduling and integration of social media apps.

Minimum time slot is 5 minutes, it would be nice to have a minute slot or no time option for a service.

The best about Appointfix is the amazing customer service. I have used them since 2017, they have expanded and become more popular since then and they have never lacked , only kept improving! Each customer service rep makes me feel like I am not talking to a robot or a computer, and they always follow up! Their software is the best, and I can sleep at night knowing that all of my reminders for my customers are going through and there is never confusion. I have my clients history there, and I also did not have to pay extra when the app increased in price , as I was “grandfathered” in with my original price which is great customer service and appreciation as well. I always have and will continue to recommend this program! It was a game changer for my tattoo business and my clients are ALWAYs impressed. Thank you so much Appointfix!

My least favorite thing about this software, is that I can’t go to it on my computer, only a tablet or phone.

Overall great app

I love being able to take card payments. Customer database and history as well as seeing what services customers must receive

Mass market messages should not come from my cell number on the pro version. I should be able to have pictures next to my service options so customers can see my work.

I have been really happy and should I need to upgrade to a multi appointment system for more employees, I will just upgrade - I won’t even look elsewhere for other appointment apps - this one does everything I need.

I have a lot of positive comments about this app. It works! It’s easy to use, it’s not un-necessarily over complicated. Navigation through the app functions is easy to work out. I LOVE the text messaging marketing/appointment reminder functions - I have set up a custom reminder to send to update my clients about the clinic Covid policies, which has been great. If I’ve ever had a query using the software after a new update, the team have been so quick to respond.

On the package I have, I can only login to the app on one device at a time which is not ideal.

I am extremely impressed with the service I receive. Problems are sorted very swiftly.

That it works across both Android and Apple platforms simultaneously. I use an Android Smart phone and an iPad. Works fine on both.

I would rather the sms messages were sent from my own device. This would allow me to increase the content in the messages and alleviate the issue of clients replying and being confused as to which number to call.

My business runs smoother, and appears more professional by using this app. I’m a one person show, so having something simple to set up and operate from my side, and also be simple to use for my clients, is integral.

I like that it’s free, and covers all the areas I need in order to run my business: online booking, client notes, simple and straightforward set up of services, calendar syncing

The “time off/book event” buttons are annoying in that once you click them, they send you to a random date/time selection, rather than the specific day and time you have clicked on to book off.

Overall my experience with Appointfix has been great. I had another scheduling app that was tied to my website but it was not as functional or adaptable as Appointfix and it cost a lot more. It did not text my clients about their appointments which is a big help. People do not read their emails as much as they respond to their text messages.

What I like most about Appointfix is the app's ease, convenience, and functionality. It is easy to use and intuitive, making it easy to implement from the start.

I want to add more notes about clients and especially about their sessions.

I love how easy it is to use. I am not good with techy stuff so this is easy to use, very customizable and has all the features i need for a very inexpensive price. Would highly recommend.

I love the easy to set up automated text reminders

I love everything about it! There's nothing i would change.

I've saved myself some time and headache using this app and it's benefits.

I like being able to schedule appointments, set up standing/repeating appointments. I like having my services listed. I like having my client info saved. I like being able to send out reminders and instant booking messages.

I HATE that every time I go to messages to send reminders it starts me back at the top after I send a message. It's super frustrating. I wish they offered more colors for the services list. I wish I could add in charges that aren't services. For example I do a travel fee that is different for everyone depending on location but in order to add it to my total I have to add it in as a service, then you have to set an amount of time it takes to do that "service" even though it's not something that takes time, so after I add my travel fee as a service I have to change the ending time of the appointment because it adds in that extra "service" time. Id also like to be able to add cancelation fees if I need to. This is to my total, not like charging it with the app itself, not like using a pos. I just want to see those things in my total. It would also be nice to have reminders sent out automatically and i need an easier way to send out reminders when it's been so long since I've seen someone. Like make it so you can click one week at a time or month at a time. Then have a list of those clients I haven't seen in the amount of weeks I chose. For example, I want to know which clients I haven't seen in 6 weeks, so I click the 6 weeks button and it brings up a list of clients I haven't seen in 6 weeks. Then I'd like to be able to send them a message saying something along the lines of "hello, we haven't seen you and your pet in 6 weeks and it's time for another appointment."

Customer care and service really stood out for me, and thats what brought me here writing this review. [SENSITIVE CONTENT HIDDEN] and his team have worked tirelessly to help me through the app. He even followed up with another email to check in and make sure I could navigate through the app. [SENSITIVE CONTENT HIDDEN] and his team are still working hard to help fix this minor issue mentioned above. No matter the result, I appreciate your efforts and concern shown toward small businesses. Fixed or not, I had a positive experience and would still recommend appointfix to others.

Its simple to use, makes sending messages much easier. For a over a year I have used and tried and tested many scheduling apps but I have only stuck with appointfix. I've had no issues, and I have enjoyed the app experience. I have happily reccomended to many others who were starting their own business and still do so.

Minor issue, which is currently being looked at. After declining an appointment, you can no longer find the customer details unless they reply the email.

Having the online booking option has significantly decreased my time spent managing client appointments.

The best features is the option to schedule repeating appointments. This makes my schedule easier to manage on a 3 week rotation.

I do wish the online booking was more customizable. For example, a last appointment of the day start time, and appointment slots that can be alotted to specific services.

I enjoy this up every single day , I never had any problems with this up and when I have question I send an email and customer service was always supportive And most importantly my clients telling me every day how much they love to schedule there appointment by them selfs it’s really easy

I love this I Appointfix so much because it has so many good features, the scheduling really easy, put all information about the clients really easy, My clients loving it to get notification about there appointment, they also getting a reminder the day before (you can manually put the option when they get the reminder) And I can also send the follow up after the appointment, it’s just great, plus people can book the appointment online and it’s so easy for everyone and clients can reschedule also themselves This calendar makes my life so much easier!! I would recommend to everyone who have business scheduling appointments

Few options can be better like instead of having few changing Wiew 1 day, 3 day , or week if I would of be able to zoom out that would be so much easier, because when you have people booked one after another you can’t really see who is booked unless you change the view for 1day or 3days

Overall, it is a very good app. I would highly recommend in the updates just keep making it better.

It is very user-friendly and easy to maintain. Definitely keeps your schedule straight.

For a small business of only one person I wish the pro premium was in the budget so that it would send automatic text reminders

Good! Besides the bug glitches every so often. But it’s a newer app so I understand.

Love the ease of using this app. Everything is very self explanatory for both the user and the client. Doesn’t complicate things but has enough features for someone running a salon/beauty studio. They’re also always updating the app to make it better which i appreciate!

Wish there was more customizable questions to ask clients while they book. Right now there’s really only one but I could use the ability to add a few more! Also wish I could adjust the amount of services per client without physically adding more. Like plugging in a number or something next to the service. I also wish you could change the number that the automated texts are coming from. It goes from my personal number rather than my google voice number. I also wish I could integrate it with honey book since I use that for my brides. Would love to use the two together!

Im a cosmetic tattooist and I was introduced to Appointfix over 1 year ago and can honestly say I have never looked back. It’s made my life so much easier to have my client database, my appointments, client history, the ability to generate revenue reports and have the option to send mass marketing messages to my clients all in the one app. Apart from the fact that I cannot recommend Appointfix enough, the customer support/service I have received is exceptional.

The only thing I think I would like to see in the future is to be able to use this software on my P.C and have the option to send marketing material via email.