Bloomreach vs HeadSpin

RATING:

4.8

(48)

Bloomreach has 48 reviews and a rating of 4.75 / 5 stars vs HeadSpin which has 32 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (48)
4.5 (32)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
January 20, 2023
Pros/Cons
  • Pros

  • The scenario builder concept is brilliant and much of the user interfaces were accessible and not terribly daunting despite how feature-rich the software is.
  • Dashboards are visually effective for me. I like how Bloomreach is innovative and following, maybe even setting trends we can explore and take advantage of. Bloomreach listens to our feedback.
  • Cons

  • We are currently using Hippo 10 and we have a constant problem with the CMS freezing. In addition, this version of the program seems pretty limited in terms of templates.
  • Clients have problem to identify which department's budget to use for analytics services.
Read all user reviews
  • Pros

  • This product was easy to use and most of all it helped us to test without interruption during pandemic.
  • It's super friendly user and it gives you all the visibility that you might need to see how your apps and websited are performing and if your user experience is beeing negatively impacted.
  • Cons

  • It is only in English, no other languages can be used. So if your team does not speak English, it might be an inconvenience.
  • I don't know yet what I don't like in this software.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos