The implementation team was excellent in their support and testing  between both applications and I had complete confidence in their ability.

I like the recommended templates that come in Dotmailer. We are excited to implement triggered campaigns.

We had many billing errors with them. Decided to just cancel after contract was up.

The ability to track your email campaigns. Super easy to use overall.

The Magento integration is terrific, you can really give your subscribers email offers tailored to their interests. That's such a crucial part of email marketing.

That's a huge plus to getting their attention and looking professional also. The e-mail automation programs are a life-saver.

Problem re-subscribing customers who unsubscribed in the past due to strict spam control.

Ease of building emails. Ease of managing contacts.

Meaning whenever had to be sent out, you will have to fire up a Windows 7 virtual machine that was solely used, to send out marketing emails.

Really easy to use, templates and image friendly, good customer and technical support. Has good automation options and multiple folder capability for prospect and customers mail outs.

They have a great on-boarding process and team supporting the launch/transition. When issues have come up they are very quick to resolve them.

Ease of use, good onboarding, integration of SMS, landing pages, forms and surveys.

Dotmailer is a great platform that allows for some powerful means of mass messaging/emailing.

Features are easy to use, program. Amazing customer service, campaign test options are easy.

Many of the IPs are neutral or bad. It's why we have to switch to Pardot.

A top notch support team quickly identifies and resolves any issues. Our customer success manager analyzes our campaigns and provides helpful insights to make each one more effective.

The only thing I dislike about Dotmailer is that when sending an email to a specific group of contacts you are unable to choose another group of contacts to exclude from the send.

Good email marketing platform for a reasonable price.

The benefits are the ease of creating templates for emails, the reporting supplied, and the customer support has proved very helpful.

Love the segmentation and automation features. Haven't used the new preferences section but that also looks like it will be helpful to our marketing.

Our dotmailer contact is very responsive and fast when we have questions--sometimes she answers within 3 minutes. That level of customer help is great.

There was not much support when it came to automation. I set up an automation that the service rep said looked correct, but it does not work the way it needs to.

I like the ease of building emails and the tutorials are very helpful. I also like the integration with SalesForce when it works.

Great customer service from support. The cost is extremely fair and the account managers are really great.

It has good articles and blogs where I can learn new stuff. The​ customer service is excellent.

Dotmailer features are very competitive and their pricing model is better than those in the competitive landscape.

Segmenting is fast and easy. There are features like the optimization that makes it great for generating more opens.

Support was always ready and willing to help even if they could not resolve issue. Pricing is very affordable for what you get as well.

The issue is there is no warning when you setup the logic if it may cause issue. It just happens when you set the schedule and let it runs.

We have a very small team of 2 handling marketing so the features and suggestions and sample templates are super helpful.

They have a very high employees turnover and lost most of the continuity of the work already done when a new employee arrive. For the inversion in time and money I did it's expensive.

Customer support was very responsive. The Skype group coordination works very fine.

Again the user-friendly side of SCE makes it great. The back office design and all it includes for the price cant be beat.

Great if you don't trust Google to report on itself). Employee settings - When it comes to the websites I run, I like to control everything.

That mistake costed us over the weekend. Constant other mistakes.

Shopping Cart Elite has shown us that they are very professional and offer great Customer Service.

I've utilized their product but when I wanted to hire my own developer it was very difficult. Shopping cart elite forced me to use their hourly developers which cost an arm/leg.

Absolute worst experience I have ever been through.

All in all, their mistakes cost us in lost sales. And the real irony is we switched from another competitor because we thought we could save some money as that service was quite expensive.

We had to clean up our data before we imported it into SCE. SCE was very good with helping us with this process and offered us a hands-on way of doing it because that was what fit our situation best.

On top of a full featured cart system, part of our website required the creation of a custom juice mixing widget that was perfectly executed.

By the way they will randomly overcharge your card with no explanation. These guys have terrible busisness practices that will likely get them shut down eventually.

We already had a site that had worked well for us. We were most concerned about loosing SEO ranking and possibly upsetting existing customers.

Its the best user friendly program, and the support they offer is top notch.

Along with all the features SCE offers, their support staff and the ability to get in touch with the correct person for any given issue is very effective and much appreciated.

The feature I like best is the Bulk Product Uploads and Changes. I am thrilled with the amount of time it saves me.

I found that SCE was the best shopping cart program available. Its the best user friendly program, and the support they offer is top notch.

We have used SCE to list our products on Amazon and adding our products to Google Shopping was extremely easy and so far has been very effective. Discounts - The SCE Discount Module is very good.

Just from the amount I have learned has been a great experience. I have recommended SCE to many other CEOs and friends looking to start a business.

The tutorials they make available really lend to their user friendliness. Also, design quality, money friendly, and most importantly the SCE team is operating under a lattice.

Didn't manage to use the software as incompetent staff did enough damage to my business to warrant cutting them off before they did more.

Way too much work to integrate all your channels - support is terrible and non-responsive. Software frequently goes down and no one responds to your issues or know why it happened.

One of the websites have generated a great increase in the products that we have on that website.

Shopping Cart Elite provides us all the requisite functionality we need and at a price that is fair.

I was quickly attracted to the other sites they referred me to review that they've hosted on their server similar to what I was aiming to accomplish. Needless to say I was impressed.

The best feature is its ability to integrate with multiple ecom channels without using any other program. IT basically handles everything for you, so you don't have to worry about anything else.

US Dollar

dotdigital Engagement Cloud is a cloud-based email marketing solution designed for medium and large enterprise customers that offers email design, scheduling and campaign analytics within a suite.


This solution offers contact management functionality that allows users to import, add and manage contacts and target them appropriately in email campaigns. Users can automate the process of email delivery using the email scheduler functionality.


dotdigital Engagement Cloud also allows users to create customized automation programs for lifecycle marketing, multichannel marketing and repeat purchase targeting.


A key feature of dotdigital Engagement Cloud is the split testing module, which allows users to compare and arrive at the most responsive email campaign strategies by performing and tracking multiple trial campaigns.


With the help of customized reports and dashboards to measure the key campaign metrics, users gain a complete view of their email marketing strategy and are better able to make decisions for improving their campaign conversion rates.



LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Social Marketing

Multi-Channel Management

Lead Capture

Activity Tracking

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Order Management

Multi-Campaign

Customer Accounts

Customer Database

Customizable Fields

eCommerce Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Lead Management

Email Marketing

Mobile Access

Social Media Monitoring

List Management

Real-Time Data

Channel Management

Click Tracking

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Email Management

Dynamic Content

Event Triggered Actions

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Website Visitor Tracking

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Image Library

Mobile Optimization

Spam Blocker

Real-Time Reporting

Reporting/Analytics

Contact Database

Monitoring

Mailing List Management

Campaign Analytics

Lead Qualification

Customizable Forms

Drag & Drop

Social Promotion

Autoresponders

Third-Party Integrations

Campaign Management

Multivariate Testing

Design Management

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Dotdigital

In Person

Live Online

Webinars

Documentation

Videos

Shopping Cart Elite is a cloud-based e-commerce management solution designed for small and midsize online retailers. The product offers website management, inventory management, search engine optimization (SEO), customer relationship management (CRM) and marketing analytics functionalities within a suite.


Users can manage their online stores and integrate with online marketplaces such as Amazon and Ebay to list their products on third-party websites. Users can create and manage customized search filters based on color, brand, size and pricing. CRM features include lead scoring, inquiry tracking and management, support automation tools and contact management.


The software features threat and engagement analytics which allow users to monitor website traffic and track visitor activity.  Shopping Cart Elite also offers inventory management which enables users to manage suppliers, warehouses, and shipping services from a single platform.



Dotdigital vs Shopping Cart Elite

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