All SITE123 Reviews
1-25 of 314 Reviews
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Ismaël Huberson
Verified reviewer
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Site123
Site123 is an easy to use website builder that allows you to quickly create an online presence for your business at no cost. With Site123, you can create a professional looking website with your company logo, content, colors and more. Other great features include access to one-click install themes and an option to create a mobile version of your website.
CONSLimited template, the most advanced features are in the paid offer.
Reggie
Sports, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Start up Website
I worked with WIX for a long time but since I was looking into sports forms, I cam upon SITE123 and the rest is history. Very easy to work, great images and customer response and much more. This is the way to go with website design.
PROSEasy and user friendly. Customer service was the best ever and quick.
CONSOn some new page additions, There needs to be an option where a sentence, word or paragraph can be underlined, bold, enlarge fonts, etc. Site123 doesn't allow this.
Reason for choosing SITE123
I am hoping that this platform will be easier.
Reasons for switching to SITE123
With WIX, every time you add an object or anything, the whole page changes and then you have to do 2X more work. Didn't know how easy it could be until I switched.
Cheryl
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2022
Garbage e-commerce web builder
Shocking. I never get support when I have a problem. I have had issues with PayPal connectivity and today no one can pay using their credit cards. It makes my business look unprofessional. I have lost customers
PROSNothing. It Is too time consuming and has huge problems.
CONSToo time consuming. You contact someone when you have an issue, it gets escalated then you never hear anything again. I hate it. As soon as I can I’m opting out. Even that is a nightmare because I have thousands of products and can’t easily transfer them. I will have to create another website from scratch.
Reason for choosing SITE123
It looked good. I was fooled, it isn’t.
Katarzyna
Textiles, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Well-prepared templates to use for your own website
I am satisfied with the ease of running the website. I can make changes on my own and implement everything according to my own ideas. The only downside is that I cannot connect popular Polish payments, e.g. PayU, Przelewy24, Blik
PROSI like the ease of use of the website and the ability to operate everything on my own
CONSI don't like the fact that I can't connect popular Polish payments, e.g. PayU, Przelewy24, Blik
Nicolas
Music, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Very Pleased Customer
Just amazing. Never felt like I can't do anything with editing this website and if i do they are there to help.
PROSWhat I loved most is the level of simplicity in editing any aspect of the site and the speed of implementation of those edits. and the customer support is like no other i have experienced. Very fast response and guide you to resolve the issue. Never had a problem with them, they are all amazing!
CONSNothing bad really, but It'd be nice to have more gradient colors for the background to make it less boxed and sharp. Probably integrate having images behind the entire website as a background If possible.
Reason for choosing SITE123
Because it seemed much easier to edit and much less expansive.
Oriana
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
My honest review
Amazing, this is the only site I trust
PROSThe overall quality of the site is very good. I'm impressed
CONSTemplates are beautiful but we need more options
Reason for choosing SITE123
The quality is unmatch plus the help section is bigger then any platform. They are much quicker to respond to your problem
Penny
Cosmetics, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Happy, user.
Very user friendly, Easy access for editing. Easy setup, great design options.
PROSEase of access. Easy to set up/edit. Very user friendly even for an IT challenged like myself. :)
CONSNothing as yet. satisfied customer. Had a few issues with people not accessing banking details for EFT, as i dont have a gateway platform as yet. but have now edited bank details into order email.
Reason for choosing SITE123
It was affordable. Your team were super helpful online. All my concerns were answered prior to signing of contract. Your site had everything I needed to design my own webpage, super easy.
Reasons for switching to SITE123
not very user friendly for someone not in the IT background business. Editing was a mission. Not sufficient modern versions of design setup. just not user friendly.
David
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
VERY Easy Website/Blog Setup!
Love it so far! Plan to move my other domains over to Site123 if this level of ease of use, performance, and ease of deployment continue.
PROS- ease of use - excellent customer support - high quality site building - ease of deployment
CONS- some things are TOO easy to set up, and so I had to remove them and go through more slowly
Reason for choosing SITE123
I looked at several other website building/deploying/managing solutions, but Site123 was by far the easiest to use, and the hands-on 24/7 tech support was wonderful!
Reasons for switching to SITE123
The other host was forcing me to use WordPress. This is a very good platform, but has a fairly steep learning curve. Site123 was VERY easy to learn!
Nina
Verified reviewer
Consumer Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Creating a Resume website
The process from beginning to publishing took an hour! It was best case scenario.
PROSThe templates are already pre sized to optimally work on desktop and mobile. There was not any technical changes needed.the customer service on the chat feature was immensely helpful and fast!
CONSNone at the time but a con may be to someone that the design choices are basic
Reasons for switching to SITE123
Shutterstock was so slow to load. So so slow.
Lydia
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
The Two
Much more pleasant than with Wix.
PROSThere were page templates that were simple to use and looked professional
CONSNot being able to speak with someone over the phone
Reason for choosing SITE123
I liked the look and layouts of the templates
Reasons for switching to SITE123
I could not manage the templates smoothly; the were to complicated for my simple business
k Madison
Arts and Crafts, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
This is THE BEST Store builder for new businesses
Overall cannot beat this site for their service and quality. I am very happy, It is almost like a dream come true. I am too busy to have to do a college degree just to set up a shop like so many other platforms.
PROSSite 123 is so nice. The templates are great and easy to use and support is rich there in 2 mints to help if needed.
CONSI can do anything fro videos and they have a lot of them. However, y eyes cannot keep ups with their speed. I wish they would allow the down a bi so I don;t have to play them 10 times to get the point.
Reason for choosing SITE123
Price, easy of use, nice templates and great support. What ire t=do we need!
Reasons for switching to SITE123
They are so complicated to learn. They say easy. Nit true. Support used to b e good. Now you can wait for 30 minutes or more if you're lucky and get disconnected quite often. Very frustrating support tech that hardly know what they are doing anymore, Very disappointing not to mention getting my expensive all the time.
John
Graphic Design, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
A solid web solution for most businesses
First contact with the builder is very positive. Anyone can get going and set up a decent fully working homepage. System offers almost everything straight "out of the box" a business needs to compete in any market. The simple but limited "building blocks" makes it easy to add information. Some settings can be a bit fiddly to use, as it's not really WYSIIWYG, but more of a back end setting. Once mastered though, any implementation of information is easy archived. Compared to f.i. WordPress, Site123 is much more intuitive and simple to set up and update. There are more competitive online web builders on the market today that offers better design features and even some that are more easy to use. But the selling point of Site123 is the coverage of built in solutions that only very few other builders are able to match. For small to medium sized businesses in the BtB market, I would recommend Site123 anytime. In the BtC market Site123 may fall short of being flexible enough to compete visually.
PROSSite123 is an intuitive web builder with lots of high end solutions built in. It's a solid solution for most businesses, probably best aimed at inhouse users with no or limited design skills. The system offers everything from mail sign up, site search, multiple languages and even email marketing to name a few competitive" must have tools", and that straight out of the box. Support is one of the absolutely best in business, with 24/7 support
CONSThe system can be a bit visually limited, which can be particularly frustrating for designers designing for customers. Layout system lacks the flexibility that can differentiate a webpage from other sites in a competitive market. This on the other hand is also the strength of the builder, as none-designers safely can design something that is working just fine for their customers, just lacking that special touch.
Reason for choosing SITE123
Simple to use, even for none designers. Built in features are the USP that any small to medium sized BtB business could make good marketing use of.
Robert
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Easiest Web builder by far
i did a bit of shopping around before settling on site 123. i have recently taken my small builders company online and only needed a simple website, after using Wordpress, Grow and squarespace Site123 was by far the most straight forward. after choosing a template the website was more or less complete for what i needed the rest was very intuitive. the couple of questions i did have were answered almost immediately by a human. cannot recommend this site enough!
PROSthe templates were amazing and pretty much built it for me, customer service is faultless and cost was the most competitive
CONScannot fault, everything was simple, no jargon. i have little to no IT literacy and even i had next to no trouble. any stumbling blocks i encountered were solved almost immediately by support.
Reason for choosing SITE123
cost and support
Reasons for switching to SITE123
ease of use, cost and support
Andrey
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
Overview
Thankful & satisfied overall.Whereas some particulars require step- by- step overview and correction.
PROSIt's easiness in practical applicability terms.Almost entire absence of any financial burden, that is important ✌ to socially- vulnerable population groups representatives.p.s. according to Russian law, I have a third group of disability
CONSAny standardized " imposal(s)" of the rules and requirements...
Reasons for switching to SITE123
Having accidentally got aquainted with the SITE123 online,I tried to create a start-up web page and liked the way of dealing with that.p.s. in terms of applicability to representatives of different social strata
Ian
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Using SITE123
Site123 staff are brilliant. Always there when you need them and never unwilling to. Believe me I have tested their patience.On the other hand there is plenty technical staff could do and make SITE123 stand out, Canva is a Company whom a lot can be learned from in that regard.All in all, this is my 4th year. my experience of SITE123 has been extremely good, and yes I would recommend them wholeheartedly
CONSNot something I have had to consider. I get excellent support dqy and night, seven days a week, 365 days of the year with the exception of leap year when I get one day extra!
Ashok
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
One of the best website builder to use as a beginner!
It has an amazing free plan feature which we can use as long as we want. It have easy to use interface. Any beginner can easily learn how to create and develop there own website from scratch using this tool. It have a huge range to pre-built templates which we can use easily. Also, it have great customer support!
CONSIn the starting it asks several question to us and it ends with a compulsory signup or login which I guess is not much appropriate as any newbie will not havr any idea like what exactly he/she needs to develop or create. Instead they should directly redirect to there dashboard and provide all this things over there in steps so we could get more idea while creating the website.
Bongani
Individual & Family Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed November 2022
Site123 Review
Generally I fell in love with the software and I took almost a whole year to teach myself from scratch about using the software. After mastering the software I then created a website for a client. The first mistake I did was not understanding that after I registered as an Expert, I did not link the website I was creating to my Expert account. When the client paid, I did not receive my commission that I was looking forward to receiving after my hard work. As a Newbie to Site123 I feel this was a minor mistake that was supposed to be forgiven. It was not like I did a major mistake that put the company into disrepute or something. I merely did not understand the concept of linking my client's website to my Expert Account. I love Site123 but i am deeply disappointed by this painful experience.
PROSI has more features compared to other softwares I have come across. After learning to use it, it is very user-friendly and relatively easy.
CONSThe one main sore point is about the fact that Network marketing is not illegal in all or many countries. AMWAY is one of the bisgges network marketing company in the world based in the USA. However Site123 does not allow Legal product based Network marketing websites. To me that is sad because unless the network marketing programme is not an illegal pyramid scheme, it should be allowed. Otherwise the Site123 software is fine. I relayy did not find any cons.
Reasons for switching to SITE123
Their sitebuilder was very limited and their support was not efficient
Jowanna
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
New to this and loving it
Extremely satisfied
PROSI like the ease of the product and how professional it look
CONSI would love to have shipping suppliers such as USPS, FedEx & UPS intergraded, Also more credit card processors added
Reason for choosing SITE123
A friend recommendation
Darren
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Totaldemeanour.com
Its been a journey of self growth aswell as building my website.
PROSIt has taken me a while to find my way around this site, mainly as doing this was way out of my comfort zone.Now thanks to site123 ive built a ecomerce website and selling my Total Demeanour clothing worldwide. The guys are so helpful 24/7/365.Brilliant and would highly recommend.Thank you im particularly grateful with your patience with me while im trying to explain my querys.I get there in the end and once I understand how to do a certain task, it becomes easy next time.
CONSI do think its more for the Americain market, sometimes I struggle to explain what im having trouble with. We always get there eventually though.
Tomoko
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed March 2023
Good software so I expect more development
overall it's good, with reasonable price we really expanded our business. But I expect you will have more and more features to make the website customer friendly!
PROSEasy to start, easy to manage. I was not good at managing website but even I could do. Also help centre is working very well. They promptly answer my questions. I appreciate it so much!
CONSWhat I strongly expect you to improve are;- we can't set different cover photos for laptop and phone- not possible to automatically set shipping fee - less options for letter format
Peter
Recreational Facilities and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed November 2022
Just short of excellent - which is a pity.
On line sales - especially being able to offer pay instore facilities, this is more suitable for our demographic who are still wary of web based card use.
PROSEase of use24 hour online chat support - which has never failed to receive 5* reviews when used.Flexible features.
CONSInability to import and export data to and from CSV and/or spreadsheet formats. This is especially vital for inventory management and is definitely the Achilles Heel of this software.
ismaila
Information Technology and Services, 2-10 employees
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Redynamisation de site123
I am Senegalese and passionate about digital at the same time trainer in digital professions. I am training young people by allowing them to rub shoulders with the world of digital self-entrepreneurship. and I had to find a fast, reliable and easy-to-use site editor at all costs. After days of research, I came across site123 . After a test, I start and every day I learn something amazing. I take this opportunity to thank [SENSITIVE CONTENT] who supported me a lot. thank you again for his efficiency and clear explanations
PROSthe speed of the site, the simplicity of use and its deployment.
CONSthe templates are similar, the plugins are not well referenced, and the package prices are too expensive
Reason for choosing SITE123
simplicity
reza
Capital Markets, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
In general, your site is good, although some functions were not good for a while, but now it is much
Because I am in a place where there are many internet problems and I cannot transfer money so that I can use money accounts, so I have to use your free account.Because your site gives me creditI sincerely thank youAnd I wish success to all your managers and colleagues
PROSWell, the plans inside the site are already definedHow nice it would be if you could provide a raw template for users to design however they likeBut in general, I must say that everything is good and great now
CONSWell, I have to say that there is no problem at all, at least in my opinion, but maybe if you can provide more raw space to the users, it would be better. The raw space means mostly the structures that the user can customize, and somehow have what he wants on the site.
Achilleas
Textiles, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Site 123
I have two sites and we are very happy. I definitely recommend it wholeheartedly
PROSit is easy to use and with many possibilities
CONSthe delay by the technical department in solving some important issues
Margaret
Arts and Crafts, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Amazed I managed to create a website
Excellent. I just wanted a simple site which showed off my artwork and this does it very satisfactorily
PROSI am not young and not that adept at IT/digital stuff but managed to create my own website in an afternoon with the excellent help of the customer service people at Site123
CONSI would have liked a little more choice about the design. But maybe I did not understand everything
Reason for choosing SITE123
Seemed the simplest and help always available