All SKU IQ Reviews

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Steven

Retail, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

SKU IQ takes away the worry about keeping Inventory synced between platforms

Overall a brilliant experience so far. The functionality is solid as a rock and support are great.

PROS

Product is super easy to use, one click to publish an EPOS product to the website. I love that it's set and forget - you publish and just assume that SKUIQ is working away in the background, and it always is. Solid as a rock. I also really like the out of stock email/text that is sent when you sell out, or hit a stock level that can be set by the user. Brilliant stuff.

CONS

I had a slight issue when setting up due to a setting in Woocommerce needing to be activated - but I did not read the instructions properly so it was totally my fault, and I was helped through every step to correct my error by the fantastic support team.

Reason for choosing SKU IQ

Features, simplicity of connection.

Reasons for switching to SKU IQ

Citrus Lime - we had too little control over the website.

Vendor Response

Thank you for taking the time to provide us with such a brilliant review of SKU IQ! We're thrilled to hear that our app has taken away the worry of keeping inventory synced between platforms for you. It's fantastic to know that you find our product super easy to use, with just one click to publish an EPOS product to your website. We're glad that SKU IQ works seamlessly in the background, allowing you to set it and forget it while it handles inventory synchronization reliably. We're also pleased that you appreciate the out-of-stock email/text feature, which helps you stay informed and take necessary actions based on your chosen stock level settings. We apologize for any initial issue you encountered during setup, but we're delighted that our fantastic support team was able to assist you every step of the way to correct the error. Delivering top-notch support is a priority for us, and we're glad to hear that you had a positive experience with our team. We appreciate your consideration of alternative options and are thrilled that you chose SKU IQ for its features and simplicity of connection. It's great to know that our app's functionality has been solid as a rock for you, and we're committed to maintaining that level of performance. Thank you for your kind words and for sharing your overall brilliant experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you and ensure your continued success.

Replied June 2023

ashley

Luxury Goods & Jewelry, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent Customer service

PROS

I had an outstanding customer service experience today at SKU IQ, all thanks to [sensitive content hidden]. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.From the moment I reached out to SKU IQ, [sensitive content hidden] made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.What truly stood out was [sensitive content hidden] willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.Throughout the process, [sensitive content hidden] remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.Thanks to [sensitive content hidden] efforts, my TikTok shop was up and running smoothly in no time. it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression me

CONS

You hav to pay to upload more than 10 items

Vendor Response

Thank you for sharing your review of SKU IQ! We're thrilled to hear about your outstanding customer service experience, thanks to the exceptional assistance and dedication of our team member, [Sensitive Content Hidden]. We're delighted that [Sensitive Content Hidden] went above and beyond to make the entire process of setting up your TikTok shop seamless and hassle-free. It's wonderful to hear that she made you feel valued as a customer, providing expert guidance and patiently addressing all your queries. We're glad she exceeded your expectations by offering useful tips and insights to optimize your TikTok shop. We understand that the cost associated with uploading more than 10 items can be a concern. Our pricing structure is designed to support our ongoing development efforts and ensure the provision of high-quality service. However, we appreciate your feedback, and we're continuously exploring ways to provide flexible options that meet the needs of our users.

Replied June 2023

Curtis

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Waste of Money!!!

CONS

I purchased their support for a website with an online store. Had an issue with some fraudulant charges and they increased my rate about 300%. They refused to refund the amount and refused to reduce me to my previous rate....after several weeks of going back and forth, they finally reduced my rate only to increase it back within a day for no reason whatsoever. Another several seeks were spent to try and get a refund and it was pulling teeth to get the refund. They are a predatory company that just can care less about any customer issues.

Vendor Response

We're sincerely sorry to hear about your frustrating experience, and we apologize for any inconvenience caused. This is not the level of service we aim to provide, and we take your feedback seriously. We understand the importance of fair pricing and reliable support, and we're committed to resolving this matter promptly. Please reach out to our customer support team (support@skuiq.com) directly with your account details so we can investigate and address this issue as soon as possible. Your satisfaction is our priority, and we appreciate your patience as we work to make things right.

Replied February 2024

Nadia

Wholesale, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

SKU IQ: My Perfect Ally for Business Success

It has been excellent. There were problems but they always solved them.

PROS

Spanish support. The customer service team has always been very fast.

CONS

They do not have support by phone calls (Sometimes it is necessary, especially when an integration fails)

Vendor Response

Thank you for your positive feedback! We're delighted to be your perfect ally for business success. We appreciate your recognition of our Spanish support and the fast response times from our customer service team. We understand the importance of different support channels, including phone calls, and we appreciate your feedback on this. We're continuously working to enhance our support options to better meet our users' needs. If you ever encounter any further issues or have additional feedback, please feel free to reach out. We're here to support your business, and we're grateful for your trust in SKU IQ!

Replied January 2024

Tessa

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

SKU IQ is a must for TikTok Shop

PROS

SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls. I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!

CONS

There were no cons to using SKU IQ. As with any new SaaS you can expect there to be a slight learning curve, but their customer support team made it easy breezy.

Vendor Response

Thank you for your fantastic review of SKU IQ! We're delighted to hear about your positive experience: Pros: Outstanding Customer Service: We're thrilled that our customer service has been a standout for you. Quick response times and efficient support are priorities for us. Seamless Onboarding: It's great to know that our onboarding process has instilled confidence in using our platform. Referral-Worthy: We're truly appreciative of your referrals to other CPG brands, and it's wonderful to hear that SKU IQ is earning a reputation for excellence. Cons: Learning Curve: While you mentioned a slight learning curve, it's reassuring that our customer support team was able to assist you effectively, making the process smooth and hassle-free. Thank you for your support, and if you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

Replied October 2023

Hailey

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Canadian Diamond Boyz

You could say we have almost forgotten about Sky IQ, because there's very little maintenance once it's set up.

PROS

The ease of use & knowing where things are in real time

CONS

Nothing necessarily, we have had a great experience

Vendor Response

Thank you for sharing your positive experience! We're delighted to hear that SKU IQ has provided ease of use and real-time visibility for Canadian Diamond Boyz. It's fantastic that you've had a great experience with very little maintenance once everything is set up. If you ever have more feedback or questions in the future, feel free to reach out. We're here to support you, and we appreciate your trust in SKU IQ for your business needs!

Replied January 2024

Bianca

Design, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Sku IQ

PROS

I've only been using SKU IQ for about a week now for my tiktok shop so I can't go too in-depth but what I can say is that the process was pretty easy. There was a few hiccups in getting everything synced properly but support has been there to help with every question I have! I'm super grateful.

CONS

There are still a few glitches that need to be worked out. I had trouble pushing more products between platforms bc I was using the free trial even though I had already upgraded. Also, it does take a while to have the products syncing correctly which I had no idea so I thought something went wrong.

Vendor Response

Thank you for sharing your experience with SKU IQ. We appreciate your patience as you've been using the app for your TikTok shop. It's great to hear that our support has been there to assist with any questions or hiccups you've encountered. We're continuously working to improve the app and address any glitches, and your feedback is valuable in that regard. If you have more questions or encounter any issues in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!

Replied September 2023

Noa

Apparel & Fashion, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great Platform and Customer Service

PROS

Customer service has been very responsive and helpful in resolving any issue that arises

CONS

Some technical difficulties & bugs, but always promptly rectified by customer service

Vendor Response

Thank you for sharing your feedback! We're pleased to hear that our customer service has been responsive and helpful in resolving any issues that arise. We appreciate your understanding and patience regarding some technical difficulties and bugs. Our team is committed to promptly rectifying any challenges to ensure a smooth experience for you. If you ever encounter further difficulties or have additional feedback, please feel free to reach out. We're here to provide ongoing support and enhance your experience with SKU IQ. Thank you for choosing our platform!

Replied January 2024

Sarah

Consumer Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

EM Cosmetics Review

PROS

It was easy to synch with our Shopify product feed for the initial setup and thereafter. The dashboard is easy to use and gives micro and macro views of our data.

CONS

Transitioning from the trial to the paid version took longer than anticipated.

Vendor Response

We're delighted to hear that SKU IQ made it easy for you to sync with your Shopify product feed and that you find the dashboard easy to use with comprehensive data views. We appreciate your feedback regarding the transition from the trial to the paid version, and we'll continue to work on improving the process. If you ever have more suggestions or encounter any issues in the future, please feel free to reach out. Thank you for choosing SKU IQ!

Replied September 2023

Hussein

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Love it

Pleasant so far

PROS

It's helped syncing inventory between my online store and physical store a lot easier

CONS

I wish we could have a way of having total value of inventory in stock in our store in order to make quarterly inventory value counts easier

Vendor Response

We're glad to hear that you love using SKU IQ and that it has made syncing inventory between your online and physical stores easier for you. Your suggestion for having the total value of inventory in stock is noted, and we appreciate your feedback. If you ever have more suggestions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!

Replied September 2023

Angie

Retail, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Customer Service

PROS

The customer service was amazing. Very helpful and worked with me through all my issues

CONS

my data was not removing from my pos to the ecommerce site

Vendor Response

Thank you for sharing your experience with us. We're thrilled to hear that our customer service has been amazing and very helpful in addressing your issues. We understand the importance of seamless data transfer, and we apologize for any challenges you faced with data not removing from your POS to the ecommerce site. We take this feedback seriously and will investigate the issue to ensure a smoother experience for you. If you have any additional concerns or if there's anything specific you'd like us to address, please don't hesitate to reach out. We appreciate your feedback and are committed to providing the best possible support.

Replied January 2024

User Profile

Ezra

Verified reviewer

Furniture, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Review for SKU IQ

PROS

Easy to use, adding product through SKU IQ and it will sync to shopify and lightspeed

CONS

It has some down times, and it won't sync until a day after.

Vendor Response

Thank you for your feedback. The syncing delay you describe is not working as intended. We recommend you reach out to our support team and explain what's happening to get things fixed promptly. Our quantity syncing should be very close to real time.

Replied December 2022

Phil

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Must Have Add-On For Our Business

Very positive. Overall, it makes life so much more simple. We are thankful to have it!

PROS

We couldn't run our business without SkuIQ. It constantly syncs products we enter to both our POS system and our website. It's easy to add new products, images, and descriptions and have them seamlessly added where we need it. It makes inventory management easier. When we sell an item online, it removes it from our inventory, and when we sell a product in store and removes it from the website.

CONS

We have times where our products don't sync properly, and throws off our inventory.

Reason for choosing SKU IQ

We tried a free trail with SkuIQ as well and three other companies, and this was the easiest to use and the only one that did what we needed it to.

Reasons for switching to SKU IQ

We switched to a new online system and needed something to sync products.

Vendor Response

Wow! Thank you for leaving such a thorough review of your experience with SKU IQ! We are happy to hear that it has made life easier for you and your business and that the product is easier to use than others. We are hoping to improve syncing consistency in the future to avoid those occasional issues you describe. Thank you again for your feedback and we look forward to continuing to serve your business!

Replied June 2022

Mattie

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Sku IQ Is the Inventory Software You Want

Excellent overall experience that does what it needs to do!

PROS

If you run a small business that has an eCommerce shop that is on a different platform than your in-store POS, you need SKU IQ. It's software helps sync inventories between both platforms (for us, BigCommerce & Square), and allows us to maintain accurate inventories on both platforms, avoiding most accidental overselling of items that aren't actually in stock.

CONS

As with any software, there have been issues every once and a while, however SKU IQ's support has always been top notch and worked diligently to fix any issues we've ever had.

Vendor Response

Thank you so much for taking the time to leave us your feedback here, it means the world to us! We are so happy to hear that SKU IQ is working well for you and also that you've experienced our top notch customer service!

Replied April 2022

Mark

Furniture, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Crucial for any business using two or more sales platforms for single inventory

Live inventory (within 30 minutes of retail purchases) allow us to be one of the few dual platform users in our area to have live inventory on our ecommerce as well as accurate pricing. The greatest experience is when the ecommerce platform does an update and causes a temporary glitch, SKU IQ is already on the patch to link the changes. Any issues are resolved faster than any other system's customer service for systems we use to manage our inventory now or before.

PROS

The ability for live inventory to be maintained when selling the same inventory stock on two separate platforms and maintaining absolute customer satisfaction.

CONS

Spend the extra to have the products moved at one time. It is time consuming to manually move them if you have over 1,000 products (plus variations)

Reason for choosing SKU IQ

Proven track record from reviews and customer satisfaction.

Vendor Response

Thank you for leaving such thorough feedback, we truly appreciate it! We are happy to hear that SKU IQ is giving you an edge in your area and saving you time when it comes to inventory management!

Replied April 2022

Gabe

Sporting Goods, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Works well and I don't need to babysit :)

Today I had to drop in to tech support to have them perform a sync procedure that is unavailable to users unless specifically requested (to prevent an inadvertent reverse sync). It was handled in no time and the technician was patient with me as I dealt with customers.

PROS

The system is a set-and-forget solution. Only a few times per year I drop in to sync new products. Everything else is handled.

CONS

So far, nothing. Perhaps others would have more advanced needs, but I sync my POS to my ecommerce to keep product costs and inventory in agreement.

Vendor Response

This is all great to hear, thank you so much for taking time to leave a review for SKU IQ! We are happy that our solution is meeting your needs and our support staff is responsive and able to quickly resolve any requests!

Replied December 2022

Melanie

Wholesale, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

sku iq

I like the customer service, it is amazing!

PROS

I like that it is easy to push products over to our clover POS System.

CONS

The fields do not exactly match up and the pricing is sometimes replaced at 0 when it is pushed to clover.

Vendor Response

Thank you for providing the review! We appreciate your feedback and are happy to hear that you find our product easy to use and that our customer service has been amazing. We apologize for any inconvenience you may have experienced with pricing being replaced at 0 when pushed to Clover. We will certainly take this into consideration for future updates. We are constantly working to improve our product and ensure that it meets the needs of our customers.

Replied April 2023

Jon

Apparel & Fashion, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Worth Every Penny

PROS

SKU IQ makes streamlining orders between our e-store and our brick and mortar seamless. In addition to keep inventory up to date, it also makes adding new products to our Wix site so much faster. Since our products are automatically uploaded to square when we order they end up on our website with every sync saving us literal hours in back end work.

CONS

Nothing I've noticed yet. I really enjoy this product.

Vendor Response

Thank you for taking the time to share your positive experience with SKU IQ! We're thrilled to hear that our platform has seamlessly streamlined your order management process between your e-store and brick-and-mortar operations. It's fantastic that SKU IQ has also been instrumental in keeping your inventory up to date and accelerating the process of adding new products to your Wix site. We appreciate your feedback and are delighted that our product has saved you valuable time in back-end work. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!

Replied May 2023

Sadiqa

Retail, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Perfect for in Person Retail on Shopify Platform

I don't know what I would've done if it wasn't for [SENSITIVE CONTENT] and the rest of the team at SKU IQ. It is imperative that the Shopify and Square items are synced when scanning the SKU numbers on merchandise and when I had an issue, [SENSITIVE CONTENT] worked it right out. He was extremely helpful and efficient and did EXACTLY what I needed him to do. Thank you SKU IQ. Great Customer Service!!! (which is my ultimate pet peeve).

PROS

The ease of use between Shopify and my Square Register

CONS

For some reason my Inventory images won't automatically transfer to Square although it's showing in Shopify and on SKU IQ.

Vendor Response

Excellent! We pride ourselves on our customer service and are always so happy to see the impact it has on our customers! All of us at SKU IQ appreciate your feedback!

Replied December 2022

Francesco

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Easy to use inventory sync

Has made inventory management through my POS and website easy and hassle-free

PROS

Ease of use, well designed UI, useful notifications

CONS

Sometimes items will duplicate and not sync properly

Vendor Response

Thank you for sharing your thoughts on SKU IQ! We're thrilled to hear that you find our inventory sync easy to use with a well-designed UI and useful notifications. We apologize for any inconvenience caused by occasional item duplication and syncing issues. Our team is committed to improving our service, and your feedback is essential in helping us address and resolve such issues. If you encounter any further challenges or have additional suggestions, please feel free to reach out. We're here to ensure your inventory management remains easy and hassle-free. Thank you for choosing SKU IQ, and we appreciate your continued support!

Replied December 2023

gregory

Apparel & Fashion, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Sku IQ its really helpful

Really good and helpful costumer service.I'm new using the app and so far is a 10/10 the app provides all the information and tutorial you need to fulfill all your requests!

PROS

i havent found any other app that make easy to import use and handle shipping to tiktop shop than sku iq

CONS

maybe its a new app and is laking some reviews and information about the company

Vendor Response

Thank you for your review! We're delighted to hear that SKU IQ has been helpful for importing and handling shipping to TikTok Shop. Your feedback about the need for more reviews and information is duly noted, and we'll continue to work on providing valuable resources. We're also pleased to hear that you've had a positive experience with our customer service and find our tutorials helpful. If you ever have more comments or questions, please don't hesitate to reach out. We're here to support you and provide the information you need to succeed!

Replied October 2023

Judith

Retail, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Great for syncing products

PROS

I have so many items that it's able to push from website (wix) over to POS(clover) without issues. and if I sell on either platfors, it removes for easy inventory counting. It's what I needed years ago.

CONS

I takes a while to sync items on your own... Felt like I would have to waste the entire trial period to syc my inventory.

Reason for choosing SKU IQ

Best on the market to move items over

Vendor Response

Thank you for sharing your experience with SKU IQ. We're glad to hear that our software has been able to help you sync your products across different platforms seamlessly. We understand that syncing a large inventory can take some time, but we believe that our software offers the most efficient solution on the market. If you have any further feedback or questions, please don't hesitate to reach out to our customer support team. We appreciate your business!

Replied April 2023

hanudeepak

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Ease of Inventory Management

PROS

easy to use. Bit on the expensive side. but sync the inventory and sales between physical store and ecommerce.

CONS

little bit expensive. should keep the orders count separate from the physical store to the ecommerce.

Vendor Response

Thank you for your review of SKU IQ Realtime Inventory Sync. We're pleased to hear that you found our software easy to use and that it allowed you to synchronize your inventory and sales between your physical store and ecommerce. We appreciate your feedback regarding the pricing and keeping orders count separate between the physical store and ecommerce. We'll take this feedback into consideration as we continue to improve our software. Thank you for choosing SKU IQ Realtime Inventory Sync for your inventory management needs. We're grateful for your business and are here to support you should you need any assistance.

Replied April 2023

Kate

Apparel & Fashion, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to use, friendly tech support

I was disappointed to learn I needed a third party app to sync Tiktok with Shopify, however it doesn't feel like I'm using a third party app. The integration was flawless.

PROS

The easy of use is the most important to me. The integration with Shopify and Tiktok was seamless. SKU IQ provided an easy to follow instructional video. I recommend you watch the video before proceeding with integration. I also like the user interface.

CONS

So far this app is really good. It's easy to navigate their website.

Reason for choosing SKU IQ

They were recommended by shopify and I liked their reviews.

Vendor Response

We're delighted to hear that you found SKU IQ easy to use and that the integration with Shopify and TikTok was seamless for you. Watching the instructional video is a great tip for a smooth setup, and we're pleased to know that you like the user interface. Your decision to choose SKU IQ based on recommendations and reviews is much appreciated. We understand the initial disappointment about needing a third-party app for TikTok and Shopify, but we're glad to hear that our integration feels seamless. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!

Replied September 2023

Renee

Apparel & Fashion, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Why you SHOULD TRY SKU IQ

Overall, I am 100% satisfied with SKU IQ and will recommend to my other boutique friends

PROS

The inventory management and the syncing to all of my platforms is the reason I tried and now I am addicted. I can't live without it.

CONS

I haven't tried the report system yet, but I hope to try that soon

Vendor Response

We're thrilled to hear that you've found SKU IQ's inventory management and synchronization to be addictive and indispensable for your business. When you get a chance to try the report system, we hope you find it equally valuable. We greatly appreciate your recommendation to your boutique friends. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ, and we're delighted to have you as a satisfied customer!

Replied September 2023

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