Zen Cart

RATING:

4.4

(14)

About Zen Cart

Zen Cart is an open-source shopping cart software for eCommerce businesses. It can integrate with existing payment gateways and allows users to build custom payment modules or use community-contributed options. The software can be tailored to meet unique business needs and can be installed by users with basic computer skills. On top of category and product navigation features, the software allows businesses to highlight featured and special products. After a product is added to the shopping cart, the checkout process will collect address information, shipping selection, payment selection, and final order confirmation. Zen Cart is free to download. Support is provided via an online forum, tutorials, and FAQs.

Zen Cart Pricing

Zen Cart is available to download free, with plugins and add-on available separately.

Free trial: 

Not Available

Free version: 

Available

Zen Cart Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

5

Functionality

4.5

Most Helpful Reviews for Zen Cart

1 - 5 of 13 Reviews

User Profile

Dave

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

Best shopping cart software around

Great software. I use it on several sites. There is pretty much a plugin for anything you want to do. Highly reccomended.

PROS

Easy to use . Many plugin features. Pretty much anything you want to do , there is a plugin.

CONS

Somewhat hard to figure some things out at times.

Michael

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2019

Excellent ECommerce Solution

It has been an excellent ecommerce solution for our campground and I am very happy.

PROS

I have used this software for over 5 years with a client and it has served us well. Each year, I load in the new events for the summer camping season and add links to the separate website. It is quick, provides a quick and easy way for our customers to pre-register. I am so glad I decided to go with this 3rd party software than trying to set up my own system.

CONS

I have not found any cons. I have had to troubleshoot customer orders or different features but there is a rich and diverse support system from other having similar issues.

Reasons for switching to Zen Cart

I used Event Zilla for a few months before I had Zen Cart up and ready to go. Event Zilla (was fee based) and it wasn't appropriate as a long-term solution. Zen Cart does utilize our PayPal account and so we do have to pay a fee for credit card transactions.

Anonymous

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

Great cart, but not very beginner friendly.

PROS

The cart is open source, so it is perfect for those on a budget. Once you get it set up, adding categories and products are fairly easy, just a bit time consuming.

CONS

I run my own social network, and I couldn't set up ZenCart myself. I had to pay a friend to do it. There's just so much work involved with settings and criteria that needs to be done that it was overwhelming for a first timer. A clearer, more concise back end would be a wonderful thing.

Rebecca

Mental Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Zen Chart

Its got the job done that I was assigned to do.

PROS

The ease of navigating from one task to another.

CONS

There are more specific things that can be charted on similar software systems

User Profile

Darwin

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Zen Cart is an easy to implement ecoomerce solution to companies fo any size

PROS

The implementation process is really easy, support is on point and it really solves most of ecommerce needs for companies of any size.

CONS

It could have better tracking capabilities but there are always work arounds to get that fixed.