All Zen Cart Reviews

1-13 of 13 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Dave

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

Best shopping cart software around

Great software. I use it on several sites. There is pretty much a plugin for anything you want to do. Highly reccomended.

PROS

Easy to use . Many plugin features. Pretty much anything you want to do , there is a plugin.

CONS

Somewhat hard to figure some things out at times.

Michael

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2019

Excellent ECommerce Solution

It has been an excellent ecommerce solution for our campground and I am very happy.

PROS

I have used this software for over 5 years with a client and it has served us well. Each year, I load in the new events for the summer camping season and add links to the separate website. It is quick, provides a quick and easy way for our customers to pre-register. I am so glad I decided to go with this 3rd party software than trying to set up my own system.

CONS

I have not found any cons. I have had to troubleshoot customer orders or different features but there is a rich and diverse support system from other having similar issues.

Reasons for switching to Zen Cart

I used Event Zilla for a few months before I had Zen Cart up and ready to go. Event Zilla (was fee based) and it wasn't appropriate as a long-term solution. Zen Cart does utilize our PayPal account and so we do have to pay a fee for credit card transactions.

Anonymous

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

Great cart, but not very beginner friendly.

PROS

The cart is open source, so it is perfect for those on a budget. Once you get it set up, adding categories and products are fairly easy, just a bit time consuming.

CONS

I run my own social network, and I couldn't set up ZenCart myself. I had to pay a friend to do it. There's just so much work involved with settings and criteria that needs to be done that it was overwhelming for a first timer. A clearer, more concise back end would be a wonderful thing.

Rebecca

Mental Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Zen Chart

Its got the job done that I was assigned to do.

PROS

The ease of navigating from one task to another.

CONS

There are more specific things that can be charted on similar software systems

User Profile

Darwin

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Zen Cart is an easy to implement ecoomerce solution to companies fo any size

PROS

The implementation process is really easy, support is on point and it really solves most of ecommerce needs for companies of any size.

CONS

It could have better tracking capabilities but there are always work arounds to get that fixed.

Melanie

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2017

Great Open Source Shopping Cart!

PROS

Once you have it downloaded & set up. Functionality is fantastic. You can see behind the scenes. If a potential customer calls and wants to know if their order went through online (because in reality it did not), you can actually see where the breakdown happened & what they had in their cart even if they were shopping as a guest. The program definitely requires a learning period but it is worth it.

CONS

Requires a good amount of tech knowledge. If you are not tech savvy or don't have someone that is, then this is not the way to go. You will only get support through the forums & "tickets". There is no phone support.

DAVID

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Review of Zen Cart

PROS

It's FREE! and it's powerful. Does everything I need plus more. So much better than the 1and1 online eCommerce software I use to use. So many add ons can do just about anything.

CONS

Nothing at all to dislike. it's free and powerful.

Reason for choosing Zen Cart

highly recommended by a good friend who helped me set it up.

Reasons for switching to Zen Cart

1and1 overpriced and very limited in what we could do.

Anonymous

5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2021

Free and Highly Customizable, but Needs Advanced Setup

PROS

The software is completely free, and also not too difficult to install. It is also completely open source, so the customization options are endless. The developers do update it regularly. It includes everything necessary to start your online store/ecommerce business. There are many modules you can add to it, to apply any feature your business might need. Once set up, it is easy to use by anyone

CONS

Broken code requires time intensive debug, and once in a while things may not work perfectly together. Some of the features that can be added with modules could just be part of the default experience, in my opinion. Setup requires some technical skill, but again, it is free.

Gonzalo

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

This is a great software when building new eCommerce web site.

PROS

I'm a web developer and most of my clients uses Zen Cart. I recommend this to them compare to Magento is because its easy to manage the code and databases. It has also a feature where you can run the query directly to the software and not going to the host web site to run it there. What I love most is that, you can create your own html files with out touching the original files. Zen Cart will automatically detect the new created files and use it to run. It really easy to customize the software base on the customer needs.

CONS

At first, it is really difficult to understand the layout of the software and where to locate them. But as soon as you get used to it, it will be easily.

Stacy

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Great Option for Managing Product!

I think my favorite and best user experience was discovering Zen Cart. Operating on a very tight budget, this software offered me an affordable option to maintain products in my store! Works great with WordPress templates.

PROS

I was able to launch a web store with a functional shopping cart with Zen quite affordably!

CONS

N/A

Chris

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Seamless and Easy

Good.

PROS

Very easy to install and use, installation instructions very clear.

CONS

Not that much really, it does everything that it says on the box. Was a little pricey but not too bad.

Reason for choosing Zen Cart

Easy to understand functionality

Tia

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2017

Just what I needed for small, straightforward sales.

PROS

Open source! I will always choose an open source option first if it is functional. Zen cart does everything I need .

CONS

While it's not really a drawback, you need to make sure you know what your doing and can install Zen cart properly on your site.

Arthur

Information Technology and Services, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed September 2018

New technologies are coming and this is past

PROS

By the first time, seems easy to install on your application, but bug solving can be a problem.

CONS

When I faced bugs with this platform or needed to migrate to another platform, it wasn´t easy to get data from it.

Showing 1 - 13 of 13 Reviews