All SHEQSY Reviews
1-12 of 12 Reviews
Sort by
Christine
Health, Wellness and Fitness, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Safe Satisfied and Secure
Very Positive. The few technical glitches I had were overcome quickly through talking through the issues with their techs. It was easy to set up, easy to install, and easy to use out in the community. The times I have accidently bumped my security pendent and triggered an Alert, it was really reassuring to see how quick their response time was. I feel safe going out to locations, I am secure in knowing they know where I am if I do press for an alert and overall I am satisfied with their monthly fee, which gives me great piece of mind knowing I am safe. I am often by myself completing home visits with vulnerable families in really tough neighborhoods. Having SHEQSY has enabled me to log into and out of jobs, they check on me if I have run over time, and I can press my security pendent and they ring me. Thankfully I have only ever pressed it by accident, and they always ring instantly! As I bill for my time, logging into and out of jobs, gives me a time stamped record of the visit. It also tracks my KM for Mileage and create a mileage report if needed.
PROSTime Stamped job times & KM Tracking, all help me in billing.
CONSI can not think of anything that I don't like
Reason for choosing SHEQSY
I looked at other companies, but only SHEQSY gave me the real reassurance that I needed as a small business that they would have my back while I was out and about in the field. I could tailor their service to meet my one person business, which is just great. Highly recommend.
Vendor Response
Thank you Christine. It is great to support businesses of all sizes! We are pleased to hear that SHEQSY keeps you safe while proving beneficial for administrative aspects of your work including reporting job start and finish times as well as distance travelled.
Replied August 2021
Caitlyn
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
SHEQSY is easy to use and accurate
We are very satisfied customers - they are a great organisation to do business with and it is a quality product which meet our organisaitons needs. The SHEQSY team have always be extremely flexible, responsive and reliable. Can't fault their customer service in setting up new users and to date, we have not had any issues arise in the use of the system
PROSBeing a phone based app, makes the system extremely easy for staff to use, the app itself is simple to set up, and use. it is also very easy for administrators to monitor the whereabout of the app users in real time. GPS monitoring of staff whereabouts is invaluable in an emergency. Staff appreciate that they control when the system is activated and they are able to enter the exact address of their location - this function provides essential details in an emergency
CONSWe haven't found any flaws in the system to date.
Reason for choosing SHEQSY
Functionality of the system, ease of implementation and use and cost effective
Reasons for switching to SHEQSY
Previous system didn't provide data on the location of staff in an emergency and there were significant delays between the alarm being activated and a response being generated.
Vendor Response
Thank you Caitlyn! We appreciate you taking the time to review SHEQSY. It is great to hear the staff and administrators find SHEQSY very easy to use as we are always aiming to make it intuitive.
Replied August 2021
Linda
Hospital & Health Care, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2021
Review for Community Nursing use
I like the aspect you can view where the nurses have been helpful staff to support Evening nurse can't use app on own personal phone
PROSUsed by Nursing staff daily, safety aspect,
CONSMakes phones go flat, nurses complaining you need to swipe to get to the panic alert (maybe not practical if faced with a threat)
Reason for choosing SHEQSY
Was not involved in process, trialed and liked the product (we had nothing ) to support safety in the work force for lone working nurses in the community
Vendor Response
Hi Linda, thanks for taking the time to provide your feedback about SHEQSY. We'd be pleased to investigate more about the makes/models of smartphone that are raising battery usage concerns if you'd like to share details with us at support@sheqsy.com. We do offer Bluetooth wearable buttons that can be paired with the SHEQSY app and allow employees to activate the panic alert as long as their phone is within ~25m. We would be pleased to provide information about these Bluetooth wearables if you're interested in implementing them within your organisation.
Replied August 2021
Pahl
Facilities Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Application Review
Safety of our team Knowing exactly where they are at any given time including between client sites The team feel they have an extra safety while working alone
PROSThe application is used to support and protect our work force as they are stand alone worker working different hours of the night. The quick action response panic alarm is excellent and a safe guard for my team SHEQSY application has been implemented in two of my business operations and is a vital part of the health and safety of our employees. We have worked closely with the developer to adapt the application to our structure and requirements for our field team to report and action information for our clients The benefits of being able to discuss with the developer what our company requires as additional applications within the system is fantastic and a credit to the SHEQSY team
CONSThe application need to be adjusted slight to what our company requirements were
Reason for choosing SHEQSY
We Chose SHEQSY after our first meeting with Hays, his knowledge and commitment and willing to help adapt the system to what our company required was extremely exciting and at the forefront
Vendor Response
Thank you Pahl. We appreciate your continued feedback regarding the SHEQSY solution and we're pleased to help in protecting your team when they're working alone.
Replied August 2021
Anne
Hospital & Health Care, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Excellent app to support safety for sole outreach healthcare workers
Our overall experience with SHEQSY has been excellent. The lone worker app has made it possible to reliably and consistently fulfill our Employer responsibility to worker safety during outreach home visits. However, beyond the compliance of OH&S laws, the sense of peace, and shared responsibility for worker safety has allowed the Team Leaders / Program Leads to focus on and actively contribute to other business needs.
PROSIt has a clear and straightforward user interface, making it quick and easy for healthcare professional staff to learn (who consider themselves foremost health care workers, not computer / app users). It was also very easy to integrate into our existing home visit monitoring processes, and the SHEQSY team provided excellent support to build our escalation process and post-incident report processes. Finally, the app provides tremendous peace of mind for front level managers, who are struggling to respond to panic alerts for their team, whilst managing their own workload demands.
CONSIt initially took a little time to develop our specific "users" instruction guide/business rules, as there did not appear to be any that came with the product. However, the customer service provided during our implementation stage was so responsive and supportive, that it was easy to create. The SHEQSY customer service have been among the best I have ever experienced, with the team answering all my questions in a timely (and non-judgmental) manner; incorporating our suggestions (such as missing street names) and feedback (changing the configuration set up as business needs change); and constantly working to improve the accuracy and functionality of the app.
Vendor Response
Thank you Anne. We are glad to hear that we provide peace of mind for front level managers and that the SHEQSY lone worker safety solution is quick and easy to use. It's fantastic to see organisations like yours, taking seriously their obligations to employees under OH&S laws.
Replied August 2021
Steve
Utilities, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Safety Peace of Mind
Our focus with this tool has been on lone worker safety and it has proven very effective in this space. The app effectively monitors staff location and check-ins and escalates in the event of failed responses. Our previous approach relied on staff having to actively monitor each other whereas the app has removed the human error component. Support from SHEQSY has also been high class, enabling the system to be tailored to our business needs. It enables me to keep track of my staff's wellbeing when they are spread across a wide geographic area. Highly recommended.
PROSSimplicity of use Ease of setup and getting everyone registered Customisation options for tasks Multiple notification options Ability to add forms / checklists such as Safety-pre-starts
CONSNone really. The App does what it claims to do.
Vendor Response
Thank you Steve, we are pleased to hear that SHEQSY delivers on what we promise - Making Lone Worker Safety Easy; and we are equally pleased to remove the human error component of keeping your teams safe across such a large geographic area.
Replied August 2021
Samara
Mental Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
SHEQSY in Remote Settings
We were searching for a method to keep staff safe whilst performing outreach work and equally be a tool that did not hinder the standard ways of working - SHEQSY gives us this and more.
PROSThe software is well designed to be super easy for an user and gives unparalleled safety whilst during outreach work in remote areas of the North West in WA. [SENSITIVE CONTENT] has been incredibly helpful in ensuring all users are able to be confident utilising this software and always willing to assist and improve the product.
CONSIf the Panic Button is installed as a widget, it can accidently be pressed, causing the escalation of support needed.
Reasons for switching to SHEQSY
We found that due to the previous device being bulky, another item to remember/wear and a visible message to clients that we perceived them as unsafe from initial engagement was resulting in team members not using the device. With SHEQSY able to be installed on a device that is so commonplace (mobile phones), the appetite to use this software was greater.
Vendor Response
Thank you Samara! We love working with organisations in remote locations like yours and keeping your team safe while they are providing critical services to the local community.
Replied August 2021
Jeremy
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
SHEQSY in a healthcare setting
SHEQSY has increased the confidence of clinicians working in the community and provided management with an additional tool for monitoring staff. We work with patients who have challenging behaviours and SHEQSY forms an important part of keeping our staff safe.
PROSSHEQSY is very user friendly and easily set up for staff. It provides community based health care clinicians with an added layer of safety when working with clients in the community.
CONSWe have not identified any issues with SHEQSY thus far.
Vendor Response
Thank you Jeremy. It's great to hear that we are able to increase the confidence of clinicians working in the community. We take pride in ensuring the SHEQSY solution is user friendly and will ensure it remains the market leader amongst lone worker safety solutions.
Replied August 2021
Charlotte
Mental Health Care, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Essential Product for Mobile Employees
We opted to trial SHEQSY along with multiple other products after finding our current product wasn't able to provide what we needed. SHEQSY far outperformed the other options on cost, reliability, accuracy and functionality options. The customer service has been great throughout, no question has been treated as too silly and we have had prompt responses to any queries. Training staff to use has been simple via support from the SHEQSY team and because of the user friendly design.
PROSIt allows us to monitor the health and safety of our employees while they are completing mobile care services by seeing accurate location data and when they should next be checking in.
CONSThere isn't anything that we didn't like about this software, it rated higher than the multiple competitors we evaluated it against.
Vendor Response
Thank you Charlotte. We love our users getting the most out of SHEQSY so we appreciate any questions. We're pleased to hear that you tried multiple products and found SHEQSY the most suitable for your organisation.
Replied August 2021
Verity
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Sheqsy for Community Healthcare providers
The whole experience with working with the Sheqsy team from trialling the product to set up, training and ongoing support is fantastic.
PROSGreat product that provides reassurance that we are able to support our staff to work safely in the community. The App is very simple and user friendly which increases staff compliance with usage but doesn't limit the overall functionality of the product ie reporting, location and other features from an administration level.
CONSOverall the software is fantastic and any small issues have been worked through and resolved quickly with the Sheqsy team
Reasons for switching to SHEQSY
Sheqsy offered greater functionality, was competitively priced and offered additional features that we may look to use in the future. A great overall customer experience in dealing with [SENSITIVE CONTENT] throughout the trial and set up process has made changing products as stressfree as possible.
Vendor Response
Thank you Verity, we appreciate you taking the time to review SHEQSY. It's great to hear that you're achieving increased staff compliance with the SHEQSY app. We look forward to implementing more features with your organisation as your requirements change.
Replied August 2021
Alison
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Easy to use, reliable and good quality
SHEQSY is very easy to use. The app is intuitive and the features are reliable. We switched to SHEQSY after using another lone worker safety app and found SHEQSY far more user friendly, less time consuming and to run smoothly and reliably.
CONSNone to report, the software meets our needs.
Vendor Response
Thank you Alison. It's great to hear that your team finds SHEQSY far more user friendly and less time consuming than the previous lone worker solution!
Replied August 2021
Mishma
Hospital & Health Care, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Great safety tool for outreach staff
The team, the app and the overall experience has been fantastic. Would highly recommend
PROSI enjoy the user friendliness and the discrete yet useful nature of the service
CONSNothing note worthy - we will continue to work with the SHEQSY team to improve the service to match our needs
Reasons for switching to SHEQSY
The previous product was clunky and not user friendly
Vendor Response
Thanks for your feedback Mishma. We're pleased to hear the solution is user friendly and that your experience with SHEQSY has been fantastic. We look forward to hearing any feedback that you have and assisting you to ensure that SHEQSY exceeds all your expectations.
Replied August 2021