All Site App Pro Reviews
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Marlys
Verified reviewer
Oil & Energy, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A Game-Changer for Health and Safety Management
As a dedicated health and safety consultant, my job involves juggling multiple clients, each with their unique needs and requirements. Managing various health and safety programs simultaneously used to be a daunting task until I discovered Site App Pro. This digital software has truly revolutionized the way I work, allowing me to efficiently oversee and maintain the safety programs of multiple clients. I can't recommend Site App Pro enough! The exceptional customer service provided by the Site App Pro team is truly unmatched. Anytime I've had questions or needed assistance, they have been prompt, knowledgeable, and incredibly helpful. It's reassuring to know that I have a dedicated support team to rely on, ensuring that I can make the most out of this powerful tool.
PROSIf I had to choose a few things that set Site App Pro apart from competing softwares, would be the asset management and visitor check-in using the QR code features. Also, for my clients who hire subcontractors, the vetting/pre-qualification procedure can be done exclusively through the app.
CONSAs I continue to use the app with different clients, there are a few suggestions I identify such as the naming convention for when you upload certificates. However, I bring these minor recommendations up to my Site App Pro account manager and he notifies the applicable SAP team members to make these improvements in future updates.
Brian
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Great safety software
Great people to deal with and customer service is great. I use it for me and a number of clients!
PROSEasy to use and great way to manage HSMS without complicated paperwork. Easy for guys to use!
CONSNeed to develop flexiblity in reporting and link wof and reg etc into checks
Reasons for switching to Site App Pro
Ease of use and price was great.
Karl
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Karls review
Good however require more internal training to use it to it's full ability
PROSVisually appealing Easy to use
CONSNo automatic link to SimPro - we have to use Zapier to get the information in
Vendor Response
Hey Karl, Thanks for your review! We really appreciate hearing the feedback. I'll pass your feedback onto the team about SimPro integrations to see if it's something we can focus on in the future. Great to hear you're finding it easy to use. Let me know if there's anything we can do to help you get more out of Site App Pro. Thanks again, Sophie
Replied February 2022
Sara
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Amazing Product and Support Team
We partnered with Site App Pro over a year ago now and many of our clients have implemented this product into their health and safety systems. Our client's industries range from transport, hairdressers, childcare and agriculture to automotive, construction and everything else in between. Site App Pro is able to be customised to meet all their needs and specific industry regulations.
PROSThe support team at Site App Pro are amazing and respond quickly to queries or issues. The reports and export functions make prequals and tendering easy with all the information stored in one place. And the Dashboard makes it easy to stay on top of compliance requirements.
CONSAny features, upgrades or glitches that would make this product even easier are considered and implemented by the team during the regular updates, often making any issues only temporary.
Sarah
Building Materials, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Couldn't live without Site App Pro
6 stars. Seriously love Site App Pro.......do yourself a favour and ditch the onerous paperwork, using this software makes doing your H & S enjoyable and the whole team is also engaged i n the progress. So grateful this product is out there !
PROSSeriously, this software is crucial to the running of our Gardening & Landscaping Business. We use it multiple times a day on multiple sites. Sleeping better at night knowing our Health & Safety is in good hands, thanks to this intuitive, easy to use mobile app. Thanks to the team for their great support-always there 24/7 to answer my silly questions. THANK YOU !
CONSWeird the way the screen glitches to white sometimes on the mobile app when you want to fill in a form but I mentioned this to the team and someone is addressing the error already.
Reason for choosing Site App Pro
Easy of use, excellent customer support, capability of Site App pro aligned perfectly with the needs of my company
Vendor Response
Hey Sarah, Thank you so so much for your awesome review! We appreciate this so much. It's so lovely to hear you are having a great experience. We're working hard to solve the white screen issue at the moment too. Looking forward to seeing how your team uses Site App moving forward. It's been great having you as a part of the community. Thanks again, Sophie
Replied February 2022
Geoff
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Review and comments
We have been with Site App Pro for over 5 years. The product improves on a regular basis giving us new features constantly to improve ease of use and reporting we can provide our clients. Also the trade doesn't like to waste time on site with paperwork and the product works for them . What we achieved in four years with paperwork took us 4 months with site app pro
PROSTradies don't like complication. There participation uptake has been very quick
CONSThere really isn't to much , if there is the Communication lines are always to makes changes
Reason for choosing Site App Pro
Didn't have to look at anything else
Gaby
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
SiteApp Pro is great
Everything is in one place, less paper work and it is easy for our employees to use. Site App Pro is also always updating features and adding new additional things to the app which is great
CONSThere are a few small minor issues mainly with report pulling but in general we are very happy with SiteApp pro
Vendor Response
Hey Gaby, Thank you for spending time to leave a great review! We appreciate this so much. I'm so glad we could make Health & Safety easier for you and your team. Thanks again, Sophie
Replied February 2022
Mark
Construction, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great H&S App
I like that there is the flexibility to create your own documents or amend existing documents for a more practical use for our business.
CONSIt would be nice if when a report is submitted that the worker could make any additional changes that were needed. Sometimes there is a requirement to have to redo a report all together.
Vendor Response
Hey Mark, Thank you so much for your great review! We love working with you and your team and appreciate the feedback so much. When it comes to editing existing reports, you can do that on the Mobile App by going 'Saved Forms' and editing the document you've already completed. Very happy to chat with this further to help make it easier on you and the team. Thanks again, Sophie
Replied February 2022
Myles
Civil Engineering, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Site App Pro
Site App Pro has so many different resources available to help customize your companies experience as a safety driven software solution. They have a strong team that can help out with any questions you may have, the team is very knowledgeable, and are able to assist your business from its inception to help meet your HSE needs.
CONSNo big complaints that I have run into yet!
Courtney
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
New User
No physical paperwork for me to track down, scan and store. Easy for me to know who has completed their checks and meetings.
CONSGetting the staff to get onboard and use the app. The dates being mm/dd/yyyy rather than day first.
Reasons for switching to Site App Pro
Company had change of ownership so used it as a time to implement something new that had the field staff more involved and less physical paperwork and input for admin
Vendor Response
Hey Courtney, Thanks so much for the review, we really appreciate it! I can also help with the date settings, which will be due to your Web Browser settings. You can change that by: 1. Copy and paste this link into your Chrome Browser - chrome://settings/languages 2. Click on ' Language ' 3. Click the three dots next to 'English New Zealand' and move it to the top This should set NZ as your default so it can format the dates in the correct way. If you get stuck flick us an email at support@siteapppro.com and we can help further from there. Thanks again, Sophie
Replied February 2022
Alison
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Fantastic tool
You could not ask for a better app and service
PROSSo easy to make changes . Easy to train all technicians. Fantastic technical support from the Site App Pro Team
CONSImproved MSDS repository and desktop functionality for forms
Vendor Response
Hey Alison, Thank you for your lovely feedback! This is so nice to hear. It's been so great working with you and your team. Hoping to make some improvements to make your experience even better moving forward. Thanks again for leaving a review, we really appreciate it. Sophie
Replied February 2022
Chris
Construction, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A great platform, one of the better ones
I like it's broad functionality & how it brings all H&S aspects into one platform. Integrates with Zapier. Customer support team are fantastic and very keen to help.
CONSIt's too broad - a lot of our customers only just want one aspect. You can't turn off other modules so it can be confusing.
Alex
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Beginners
Great customer service Generally happy with the product but still new so still ironing some things out
PROSI like that it gives the boys an easier way to work rather than the old fashioned hand written pieces of paper
CONSWhen the form is too big setting it up plays silly games
Reason for choosing Site App Pro
Local and price
Karen
Consumer Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Editable and flexible
Great. I like the fact you can edit content to make bespoke to each client.
PROSGreat support and fast responses to any queries.
CONSStill a few tweeks to be more user friendly but support constantly review and listen to feedback.
Reason for choosing Site App Pro
I was impressed. Ive seen a lot of APPS
Tyler
Verified reviewer
Management Consulting, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
A great product from a great company
Many platforms fail to achieve the ease of use (3 clicks to happiness) and operability that I look for. This one does, and I recommend it wholeheartedly.
CONSThere is nothing that comes to mind immediately
Paal
Construction, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2022
Site App Pro Review
Ability for staff to electronically sign in and out of job sites.
CONSNeeds a QR Code for all staff to be able to use to sign in to each job site.
Vendor Response
Hey Paal, Thanks for your lovely review! We appreciate that so much. It was also great to have you join our Webinar last week too. Have you seen our Visitor Register QR Code? This can be used to sign visitors or non-users in and out of sites. I do find the check in & out button provides more engagement for your team, but you could always have a play around with the QR code to see if that works better for you. Let me know if you would like any more information and I'd be more than happy to help. Thanks again, Sophie
Replied February 2022
Cam
Verified reviewer
Construction, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Highly functional safety software with a price tag that won't kill you!
pre and post sales support from a team that truly listens to your needs and responds with working solutions
CONSI have been working with the SAP team for a little over a year and have not had a negative experience - so nothing to put in here!
Reasons for switching to Site App Pro
better service, more customizable, more agile