All Sospes Reviews
1-17 of 17 Reviews
Sort by
Kris
Verified reviewer
Paper & Forest Products, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Since day one it has been a great experience working with all of the staff at Sospes Inc.
Everything that we were looking for on a reporting program was available through Sospes. The app is extremely user friendly with very minimal training needed. The incognito mode helps capture valuable data from employees who typically shy away from reporting issues. Best part of Sospes is they have eliminated data from having to be inputted into to several workbooks along with creating your own graphs. That is all built into their Performance Dashboards. I highly recommend on investing with Sospes.
Scott
Verified reviewer
Mining & Metals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Sospes is an Excellent Safety Enhancement
My overall experience with Sospes has been excellent and their customer and tech support has been world class every step of the way. That alone speaks volumes these days! Thank you Sospes team!
PROSAfter using using Sospes for almost a year now, I can say without hesitation that the software has been an excellent enhancement to our Safety Department and is helping us improve overall company safety. The available metrics for reporting, tracking, investigating and following up on safety related matters have not only helped us be more efficient, they also proved to be a really good tool to show us where we can make safety gains by focusing our resources on specific items that show up in the reports and trends. Sospes is very easy to use and both the App and Web Portal interfaces are well done and intuitive. My whole team really likes Sospes and it shows because they use it voluntarily. No mandated quotas. They use it because they like it! Also, the Sospes team is constantly updating and providing more tools and flexibility so that we can customize it to our specific needs. "Safety" will never be a "one size fits all" thing and Sospes really gets that.
CONSAs with any App, it can sometimes become glitchy depending on what phone you are using and what other apps or updates your phone is doing to the operating system. To date, this has never been a "Sospes" issue. The app itself has never been at fault or caused any problems and their tech has been quick to help us get any issues we've run into resolved.
Patricia
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Useful Collection of Data
Overall, I believe Sospes is a useful resource. I'd like to see a little more customization available.
PROSYou can easily locate and track data in Sospes.
CONSI need to see a vehicle ID attached to each report regardless of whether there has been a collision. This is so I can direct pulling video immediately rather than enter another system to determine which vehicle was involved.
Daryl
Oil & Energy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Safety & Innovation Director
From the introduction, demonstration, cost proposal, implementation, and company execution...overall, SOSPES has been the best software support vendor we have ever dealt with. My SOSPES account representative is responsive and knowledgeable. He doesn't feel like a typical Salesperson or Account Representative, he is a lot more, he is part of our Team. Because SOSPES has delivered what they said they would and exceeded our expectations the President and CEO of Sierra Chemicals is asking how SOSPES can help us next.
PROSOur company Operations Department wanted a convenient and fast method of performing safety observations and near miss reporting without having to handle paperwork multiple times. SOSPES has fulfilled this requirement and significantly cut or labor hours down from beginning to end of observation/near miss reporting. The Safety Department wanted a method of trending, analysis, and metric generation that cuts their "in-office" computer administration time down. SOSPES has also fulfilled this requirement and provided "real-time" data at upper and mid-level management's fingertips.
CONSI found the metric retrieval and manipulation was not intuitive at times and needed some hand-holding from SOSPES to accomplish tasks and still does at times.
Joy
Real Estate, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Sospes Is Changing the Game of Safety Monitoring & Reporting
Game-changing software for the safety field that is user-friendly. The customer service is fantastic - true professionals.
PROSI love how efficient the reporting is. You can submit your reports in real time, it automatically files paperwork, and it logs information, so you receive valuable documentation for instantly viewable trends. It helps you know where you're succeeding, and where you need to improve. The feature that allows employees to anonymously report infractions is an amazing feature because it allows you to get the true picture of what's happening in your company (and where particularly questionable activity may be regularly happening) because people aren't concerned their jobs are at stake for being honest.
CONSThe transition of educating people on a new process, moving from extensive paperwork to automated technology is the largest feat to overcome. But, that is not the fault of Sospes, just a necessary evil of big change.
Sarah
Verified reviewer
Professional Training & Coaching, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Sospes Safety
Sospes is great for finally moving safety to forward looking as opposed to our long time reliance on lagging indicators to try and predict future incidents. Sospes data easily highlights trends leading up to an incident, which will allow us to learn from behaviors or built in risks before they turn into injuries. .
PROSIt is easy to use and widely accessible to the entire workforce. Plus it collects the data inputs in a database which is easy to query and view on dashboards.
CONSI love that I can create my own forms but would prefer to have an upload option versus having to add them line by line.
Adam
Public Safety, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Amazing Resource
I have been working with Sospes for over two years with a couple of my clients. A few of the people I work with can be pretty demanding of Sospes and their staff. Sospes always steps up and does their best to accommodate these request for functionality.
PROSThe functionality and the staff that back the software.
CONSThere is not anything that I do not like about the software.
Leah
Consumer Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Easy to use yet advanced safety management system
This product is incredibly easy to use and has so many different features that have enhanced our safety program.
CONSLike any systems change, the integration of this product into our system took some work. However, the Sospes team supported us along every step of the way to make this transition easier.
maggie
Oil & Energy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Sospes app
Overall experience has been good, any snags we come across they are willing and helpful with fixing or coming up with a solution to make the app better for its users
PROSeasy to use, can add your own inspections , customer support is very friendly, helpful and quick with their response time
CONSSometimes there is lag time in the refreshing data of the software
Glenna
Verified reviewer
Mining & Metals, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Useful and User Friendly App for Safety
Working with the Sospes team is a reminder that customer service is about meeting the client's needs. Enthusiastic responses like "we can make that happen" and "great idea, we can build that in for you" make me look forward to having a long positive business relationship with Sospes.
PROSEase of use Adaptability Enthusiastic, friendly and off the charts helpful support!!!!!!
CONSNot the fault of the software but if internet service is unavailable there is a delay in sharing information.
Ashley
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Amazing software!
Absolutely fantastic!
PROSI love how user friendly it is. We have a lot of older generation employees that use it and find it very easy as well!
CONSNot much to say here. If we ask for the software to be personalized for us, we generally get it quickly!
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Progression in Safety Forms
Our overall our experience has been fantastic. A few growing pains to account for data labels, but they are being as accommodating as possible and are very open to ideas and/or managing changes to acclimate to our electrical utility company. Their customer service and support have been spot-on.
PROSMobile friendly application: this is key for our lineworkers being able to quickly and easily fill-out forms that are needed on a daily basis.
CONSAll business minded labels on data, maybe having a breakdown to be more industry type directed.
LaDonna
Transportation/Trucking/Railroad, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2020
LaDonnaBaker
All certifications and items with expiration dates are all located in one central software.
CONSI add/delete new/termed employees. It would be helpful if Employee was checked as default. When searching for an employee name, the buttons for going to a specific page are at the bottom. It would be helpful if they were also at the top.
Nicholas
Oil & Energy, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2018
SOSPES review
The program is extremely simple to use. It allows all of the event details to be entered quickly and easily, and I can navigate through the options without issue.
CONSFor some reason, I can’t access this app on my iPhone 5. That could be a phone problem though, not an app problem.
Albino
Verified reviewer
Chemicals, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Aperfect program
Very well thought out for what our company needs are. Working very well for use.
PROSEasy to use and understanding of the program
CONSRemote places in Ohio, West Virginia, and Pennsylvania has to reset or could not log in. It uses gigs up on phone with out unlimited data.
Jason
Warehousing, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Good Class
easy to use this program way better than what we hAVE
CONSNOTHING SEEMS REALLY EASY TO USE AND VERY HELPFUL
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Very knowledgeable crew who is eager to help
You can report safety incidents, safety accidents, near misses & observations directly from your phone