All Secured Signing Reviews
1-25 of 90 Reviews
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Grant
Financial Services, 1 employee
Used free trial
OVERALL RATING:
4
Reviewed May 2021
Some extra security features that others don't have
Grant
Verified reviewer
Financial Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2019
Some extra security features that others don't have
It's easy to use, seems like it's pretty secure, and is fairly competitively priced.
PROSI like that Secured Signing has the feature that a code is required in order to access the file - you can't just use the link and access it. I'm not sure what extra security this adds if someone has access to the mailbox of the person signing, but hey - an extra security feature is a good thing. I haven't used it yet, but doing a video recording of the person signing seems like a great idea to get the person to sign it.
CONSMy biggest frustration is when I upload a document AND IT'S THE WRONG ONE. I haven't sent it for signing or done anything else with it, but the simple act of uploading a file counts as using one document. I don't feel like this is fair at all - I feel like it should only count if it's actually been signed or sent for signing. There have been multiple occasions where I've realised I either uploaded the wrong file or it needed a couple of touch-ups before uploading, but it's too late - I'm already down one more document.
Vendor Response
Thanks for your feedback Grant. Great that you're liking using the software! We have recently built functionality to address your negative point around incorrect uploaded documents counting towards your credits. There is now an extra step where you can check the file that is selected prior to hitting the upload button a second time - hopefully this helps address the issue you're facing.
Replied October 2019
Rawinia
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
We really like Secured Signing!
we thoroughly enjoy using Secured Signing. With the recent microsoft work integration it has made sending documents a whole lot easier!
PROSHow easy it is to all parties to use and the affordability of the programme.
CONSlimited fonts for signatures and no text box for additional info (i.e response codes for payments) which you can tag to certain signees.
Reason for choosing Secured Signing
cheaper and looks alot nicer.
Reasons for switching to Secured Signing
alot easier on the user. looks alot nicer too.
Van
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed May 2023
Just Ok Product
good pricing for small business
CONSOnce the document is sent out, I can't take it back to modify. In order for me to modify it, I would have to delete the existing one and upload another one; This will cost me of having to for an extra document which I think it's unreasonable.The user interface is not very easy to deal with especially when trying to resize the fields or signature box - working on documents on a smaller laptop screen or tablet is not ideal in trying to resizing the field.
Reason for choosing Secured Signing
I'm planning to switch to another produce from secured signing due to the con that i mentioned above.
Anonymous
1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Feature-rich digital signing
Able to use for both regular document signing and digital notary with video recording.
CONSSetting up templates can be a bit cumbersome, but it gets easier the more you use it.
Reason for choosing Secured Signing
Price.
Reasons for switching to Secured Signing
ESign switched owners to Foxit and no longer offered pay per document pricing.
Matt
Staffing and Recruiting, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great Integration with RDB ProNet
We've found Secured Signing extremely straight forward to set up and very easy to use. It's been a valuable tool for registering candidates and clients plus it has a much more professional feel than our previous process.
PROSIntegration with RDB ProNet Reasonably Priced Easy to Use
CONSWould like to be able to add attachments to canned response emails
Vendor Response
Thanks for leaving us a review Matt. Glad to hear you're finding our software + the RDB Pronet integration valuable and that your candidates and clients are finding it more professional. Will look into your suggestion about adding attachments to canned response emails - thanks for letting us know.
Replied June 2019
Nick
Human Resources, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Secured Signing
Our relationship with Secured Signing came and the perfect time for our business with respect to providing our customers with a refined process for completing documentation, of which there was plenty! Our customers expressed frustration with the time it took to complete forms and our employees where equally frustrated with the administrative work associated with the process of screening, correcting, scanning and uploading forms. It's been over 5 years since we started working with the Secured Signing team and since then, the scope of products on offer has increased and has greatly benefited our business.
PROSIt's easy to use and offer flexibility in it's design, when it needs to be. As a business we want to report on performance and audit our process, which Secured Signing delivers to us.
CONSThere is nothing really that I do not like about the Secured Signing product.
Vendor Response
Thanks a lot for your review Nick. It has been great working with you and Manpower Group over the last 5 years! We love that our software has improved the process your customers have to follow and reduced their frustration + made it easy for them to complete documentation. Good to hear the reporting and audit features have saved your team time as well.
Replied May 2019
Bill
Verified reviewer
Accounting, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Flexible and business-savvy
We have transitioned from a labour-intensive, totally manual process to one that integrates from selection to onboarding in as seamless a way as possible.
PROSThe willingness of the developers and consultants to attempt things unique to our circumstances. Their responsiveness and understanding of business requirements have made them a pleasure to work with on the core processes and refinements.
CONSNo negatives in our experiences to date.
Vendor Response
Thanks for leaving us your review Bill - we've loved working with you & H&R Block over the years and that our software has helped you take your labour-intensive, manual process to a seamless one!
Replied June 2019
Amanda
Verified reviewer
Staffing and Recruiting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
So easy to use!
Time saving, less paper!
PROSSo simple to use from an initiator perspective. Our recipients also find that it's an easy process to complete. It saves so much time and integrates with our ATS perfectly!
CONSI haven't had any issues with using it at all
Angie
Verified reviewer
Financial Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2019
Great for a paperless office
I have a home office and it saves me having to print sign and re-scan documents.
PROSSet up is relatively easy and it is easy to use for the signing of documents. With the click of a button you are done!
CONSby default it notes your name and the date that you have signed. If I forget to untick this option and it shows on documents I need to resign.
Vendor Response
Thanks for placing the review Angie. Awesome to hear we're helping your home office be paperless and removing the hassle of printing, signing and re-scanning documents! We will take a look at your feedback around the default adding of name and dates and the functionality around this to see if we can improve the software.
Replied May 2019
Rafael P.
Verified reviewer
Professional Training & Coaching, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
It has been very important in this social distance times
It has been quite useful and practical way to sign contracts, avoiding bureaucracy, wasting time and costs with paper document signatures. I have no more than 3 documents to be signed per months so it fits perfectly with a need of a little business
PROSEasy to use, the pricing is quite fair, you don't pay for a low level of usage (three signatures per month) and you can pay per signature if you need more, or you can buy different packages to support your business volume
CONSThe interface could be improved in special one visual workflow, It can be a little misleading the way of the current interface and how you select who is signing what
Ben
Staffing and Recruiting, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great Tool
Due to having very few documents to sign this is an excellent product. It is free to use up to 3 documents a month per user and for us this is amazing. If we were to need additional we would happily sign up for a paid version as it easy to use and does exactly what it needs to.
CONSThe dashboard could be slightly improved
Reason for choosing Secured Signing
Free option
Peta
Human Resources, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Secured Signing
Really good, great customer support, easy to use and has solved a problem we had.
PROSOne of the best features is that it integrates with our ATS so sending and receiving signed documents back is seamless.
CONSNo least, just there are a few tweaks that could be made so its a little less clunky.
Daisy
Computer Software, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2019
From the name itself - Secured!!
Great!!! and great support from rep while integrating the API. Thank you very much
PROSSecurity and easy access and comfy as you can sign in your mobile, tab or PC
CONSSometimes I got an error that I cannot sign a document. My test document used 2 the same email addresses to sign. So, it was a user error maybe. I hope I got the real error message so that I will know.
Wendy
Accounting, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2020
Easy and Secure
It's easy to set up and get started. My clients are happy they no longer need to print, sign, scan and email documents. It's easy to combine several documents to send to one client and is helping me to create less paper. Secured signing have offered a free on-line training session, I'm hoping this will help me use more features that might be available.
CONSNothing so far, I'm still finding my way around and only using it on a very basic level.
Mariska
Hospital & Health Care, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Hohepa
That we dont have to print contracts anymore and have a workflow for signing of dicuments
CONSI think it's not what we dont like but what we dont understand on how to fully use the software and our limited time to investigate and be trained to best use the software
Reason for choosing Secured Signing
Fastest response time back to us.
Jamie
Environmental Services, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Secure Digital Signing
They provide an excellent service that can be used and verified.
PROSIt provides an excellent signing service
CONSThe interface is very usable but could be better
Vendor Response
Thank you Jamie for your response, we appreciate this. We love hearing feedback from our clients on how we can better our user experience. If you have any enquiries you are more than welcome to get in touch with our support team at helpdesk@securedsigning.com
Replied November 2023
Andrew
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2020
First Impressions
As i have only been using the software for the last week i feel it is a little to early to give a true picture. First impression are good so far.
PROSVisually very pleasing to the eye and easy to navigate around the software.
CONSMore basic help tutorial especially for new users.
Reason for choosing Secured Signing
For all the reasons above and it allowed me to start on a pay as you go basis.
Peter
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2022
Simple and very well featured
Very positive, we can now e-sign documents which require witnesses.
PROSWe needed a way to do document signing including proper witnessing. Not many other e-sign solutions on the market have this feature. Very happy to have found SS - this saved us so much time, very pleased.
CONSOnly complaint was lack of a mailing list type feature. We needed to send the same document to dozens of people, and had to load them up one-at-a-time.
Reason for choosing Secured Signing
Signature witnessing feature. In Docusign this is only available for high priced enterprise customers. In others, its not available at all.
Reasons for switching to Secured Signing
Signature witnessing feature was missing from E-Sign, but provided by SS.
Christopher
Photography, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great value, with a few niggles
If the issues above are fixed it would be 5 stars all round, hopefully the dev team can implement these :-)
PROSVery cost-effective solution for digital signing.
CONSAllow changing the 'From' email to clients as currently its fixed with my name rather than my company name. That the client gets offered to download the unfinished multiple signature document before the final signing is done. Doesn't respect the form fields order that was created in Adobe so I can Tab to the next logical field, its jumps around the document so need to use the mouse to select the next field.
Reason for choosing Secured Signing
Cost
martha
Mining & Metals, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
happy
happy
PROSvery accurate with timing deadlines and updates
CONSnothing really very happy with happy with how things are at this stage
Reason for choosing Secured Signing
wasnt really looking around
Rebecca
Non-Profit Organization Management, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2021
Secured Signing Does the Trick
overall I am very happy with the produce and reccommend it highly to small or solo practitioners who need a basic e-signing solution
PROSI am able to create professional MOUs and other items for signature easily and quickly with Secured SIgning
CONSSometimes confusing how to use multiple signatures, a little clunky to navigate
Andrew
Non-Profit Organization Management, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
It's a versatile product
I've had a great experience with it.
PROSUploading documents and adding custom signature fields is pretty easy.
CONSNow that I've used it a few dozen times, there isn't anything I can think of that I don't like about it. I've not used all of its functions, though.
Khloe
Law Practice, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
Secured Signing Review
The software is easy to use and more importantly its easy for clients to use, with the new added video option it makes signing documents with clients seamless and simple, it has enabled us to improve our client services and client satisfaction.
CONSI would love to be able to reuse documents, without having to reboot the system.
Nikki
Staffing and Recruiting, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Great product and design - will definitely add value to our recruitment process
Fab customer service - especially [SENSITIVE CONTENT HIDDEN]. Will be recommending
PROSMaking the recruitment and documentation process run more efficiently
CONSUnderstanding the differences between mobile and laptop interaction (HTML5 technology) means inhouse designing is difficult - you may be best considering design packages with Secured Sign.