Overall keeping my sales tasks in front of me and helping move prospects into clients. Overall a good experience.

Consistent improvements. Good combination of Hubspot sales and marketing in one platform and an extremely good value. Been pretty important in how we manage our list's and leads on the way to them becoming a client!

It is sometimes a bit slow processing when I'm using it.

I am so impressed by the notifications of significant updates to their system weekly. I want to invest in companies that invest back into themselves and Glasshive may be the best representative that we have seen do this!!

Glasshive helped us to make business processes occur whereas we were trying to figure out what needed to be done.

I wish that there were more and tighter integrations however I am sure that they will be available in the future. Glasshive has shown us their roadmap and the integrations appear to be on it.

It’s okay. With more work it could be better. I would choose another product, but the decision is not mine to make, ultimately.

I like the aesthetics of the interface. It’s very bright and appealing.

Things are all over the place. Adding companies is a pain because the application is poor at automatically importing basic company info like addresses and phone numbers. 9/10 times I have to manually enter or correct this information, or fill in missing info. It hardly ever captured the city.

Ease of use and cost. It also has prebuilt templates for msp

Not much my overall experience is positive

Overall I am pleased with the decision to move to GlassHive from some of the other CRM solutions. Our account manager has been with us from the start and consistency is key with us, we need to know what's new and when things are changing and he keeps us informed.

The process of configuring was simple and straightforward.

I haven't found much to dislike about the software, but I wish I had more time to dig into all the features.

Workflow for me is very important. The ability to stay in one place and handle business. Honey allows the majority of that to happen.

I really like the color schemes, it energizes the use. The product is really intuitive. I really, really like not having 2 email lists to track. My previous CRM really did not direct integration, so it kept 2 complete lists. Honey allows me to do all my work from O365 and updates the contacts accordingly. Importing lists was really easy and building templates is easy was well. Good start, good folks, good product. Looking forward to the pro version and a couple of months.

The Autotask integration still needs some work. It pulls in the current opportunities but know information in them. Of course opportunities created in Honey are fine. They need to develop floating dialogs, something their competition needs as well. Would like to see phone system integration better and integration with O365 calendar.

I love how easy it was to get going with Glasshive. The Glasshive team is AMAZING. Any time I have a question or need support, they respond timely!

There is no HTML capability making some email services unavailable.

We love GlassHive so far. We've been using it for our sales and marketing. It's been great to keep everyone on the same page, and to know what we are targeting. I love the lists and tasks features especially when we are running different mailing campaigns.

Customizable Easy to use Responsive team Open to suggestions Great content Has training videos and webinars Can create journey's

Still needs some refining Doesn't have the ability to make a pop-up on website

Easy and fun to use.

We have implemented Glasshive to help build our business development and marketing function and so far it has been easy to use and set up.

It would be great to get more diverse content such as land pages etc

The document tracking capability. Makes it easy to see what clients have signed agreements.

There are some inconsistencies when emailing documents.

It is easy to use and keeps track of all our activity

I like the interface and competitive pricing

We would like Twitter integrated for the social media section

My overall experience with GlassHive has been quite positive. I really like how easy it is to use, and their customer service is excellent. They're always there to help me out in real-time whenever I have questions or issues. However, one thing I'd like to see improve is that it seems more focused on marketing than being a full-fledged CRM. But the good thing is they're actively working on enhancements and are open to user suggestions, which gives me confidence that it will get even better in the future.

What I appreciate most about GlassHive is its remarkable user-friendliness. The platform's intuitive design makes it incredibly easy to navigate and use effectively. Additionally, their customer service is truly outstanding. They consistently provide real-time support, ensuring that any questions or concerns I have are addressed promptly and professionally. This level of accessibility and assistance sets GlassHive apart and enhances the overall experience.

One aspect I find less favorable about GlassHive is that it seems to be more geared towards marketing rather than serving as a comprehensive CRM platform. Nevertheless, it's worth noting that they are actively working on improvements. What's particularly commendable is their commitment to incorporating user feedback and suggestions. This responsive approach assures users that their needs and concerns are being heard and addressed, which is a positive sign for the platform's future development.

Deployment was easy, intuitive, and integrated wonderfully with our other systems.

The platform glows with data everywhere! All that valuable information is visible at all times, via different dashboards. My past experience of using CRMs has always been painful. Hard to get to the right places (logical sales process). And the time consumption of data dumping can be overwhelming. Not the case with GlassHive! Your information is WORKING for you all over the place. Once you understand that the results will happen when you own your sales journey. I'm one month in, learning how to leverage features each day. Happy to finally use a platform that even SALES people will want to use. ;)

Not so much an issue of the platform or design, more likely the user (me). I'm getting used to working directly on a browser and handling the pop up windows.

When it comes to customer support, having a knowledgeable and responsive rep like [sensitive content hidden] can make all the difference. [sensitive content hidden] expertise in email marketing and his ability to provide quick and effective solutions to issues make him a valuable asset to any team or business. He is also personable and professional and takes the time to ensure that his customers feel heard and understood. Overall, [sensitive content hidden] is a great example of what excellent customer service should look like, and I highly recommend him.

Easy to use, customer service amazing. The information available to users is next level. Allows me to track every detail.

At this time I do not have anything to dislike about Glasshive

I've been using GlassHive for years, hands down the best CRM – easy to use, saved us a lot of time managing our leads, easy collaboration with the team, awesome marketing tool!

GlassHive is not just user-friendly but their customer service is the best! If you have any questions or concerns, they're there to help you.

I wish you could just improve your email campaign editor – like being able to resize images in a graphical campaign and storing the pictures you upload on the editor. Also, we're hoping there could be an events tracker one day. It would be so helpful for us!

It has been very positive, so far the customer service has been great in getting up and running, and the software is intuitive enough to be able to jump in to.

The ability to use journeys, email marketing, and scheduling allows us to stay on top of our marketing when we dont have a separate marketing department. It includes all of the items you need to grow your business keeping things streamlined and simple so you are up and running quickly.

There are some tradeoffs with customization and simplicity. The ease with being able to upload, and get a campaign started quickly outweighs any of the issues we have seen with a lack of customization.

Shooting to find a tool for email campaigns, and a sales funnel, I believe we're achieving that goal. We're able to easily set-up and send marketing to our existing client base.

Perfect solution to start out with a full fledged CRM tool. Very easy to integrate with our existing platforms, and very intuitive to navigate and get started quickly. We received little assistance to get going with it, because quite honestly, we did not need a lot. It just works. Whenever we did, [SENSITIVE CONTENT] @GlassHive responds within an hour or was able to schedule a call same day.

So far, so good. No complaints to flag. It's worth a mention that I was having a hard time with segmentation, and it not being as easy to read. It has since been changed and updated. If there is any cons, GlassHive seems to be on top of it.

Easy to use and I like all the features and help is always there

Easy to use and help is always there. Never had a issue

I cant think of anything. Everything I use it for is helpful

Thus far, the product, support and experience have been great ! Thank you!

Prebuilt Journeys are a HUGE get! This will save Hrs. as opposed to creating from scratch!

When creating journeys, each time you add a step, the page shifts, leaving you with having to find your place again. The incomplete tasks are great, would be awesome if you could click it and the areas that need attention would be highlighted, this would most assuredly save some time .

UI, ease of use, GH makes sales admin and marketing tasks easy.

Email builder editor, but they are doing great improvements recently, they listen to their customers!

I usually used it with a different service, it's very easy to reach everything thanks to its very easy interface

interface is nice and simple but there should be more customization

its been great!!

lots of options, user friendly, quick to learn, never had an issue.

none.

I have had a great experience with Glass Hive thus far. It is making it simple for me to transition from a different CRM platform and input information from existing leads.

I love the ease of use that this product offers and the ability for me to not only set up marketing campaigns but also be able to monitor them and how well they are working for us.

I cannot think of anything off the top of my head that I would change.

Overall great experience so far. It's a cost-effective sales and marketing tool that is a great way to get started with email drip campaigns, lead tracking, and creating landing pages/forms.

GlassHive is very straightforward and easy to use. The UI is intuitive, and it's easy to navigate throughout the site. I like all the different options, from landing pages, and email marketing, to lead tracking that you do with the software.

Although I really like the template customization, I feel there could be many more options in layouts and backgrounds to choose from. Hopefully, we will see more in the future. Also, there are some small software issues when building a template, like how the text isn't always pasted cleanly. I'm sure these will be worked out soon.

Its been a great experience moving from Hubspot to Glasshive. its easier to use and reports better with less effort.

I live that marketing and CRM management become one. You can combine marketing and sales rep activity touch points and reporting.

For all it does I'm waiting on communications and other sales functions to be integrated.