All Gmail Reviews

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Joshua

Law Practice, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Industry standard, AT A COST

User Profile

SM Iftekhar

Verified reviewer

Import and Export, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

The best E-mail service provider available in the market.

Overall, I am extremely satisfied with the service that Gmail is offering. It has replaced outlook & Yahoo mail almost completely.

PROS

We have been using Gmail workplace from G-suite. This is the most native e-mailing software with all features available. It has a great management process onboard with automatic alignment for priority. It includes a great notification system & faster delivery.

CONS

I have no issues with this software. But It sometimes picks the normal email as a spam email. This is a minor issue though.

Reasons for switching to Gmail

It has a better overview of the email. A better Ui with faster message delivery. It has easy access from all cross-platform devices.

Yash

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

The best Email service in the world today

PROS

When it comes to email management, no body can beat the simplicity yet robust and powerful Gmail. We have been using Gmail from day one and it has been an amazing experience. The best thing I like about the service is the very clean interface of the inbox, being able to schedule emails, being able to add labels to emails and an very powerful search and filter feature.

CONS

There is nothing that I do not like about this product. However, I think the automatic tagging of important conversations could been improved but that is a minor flaw in a product that is full of amazing features.

Grace

Individual & Family Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed March 2023

Love for some key features & Less love for limits in customizing some other features!

Overall I will say gmail has more pros than cons! I use it every single day for a wide range of tasks, both professionally and in my personal life as well. I appreciate the ability to access most basic functions for free. I'm pretty sure, I would struggle to find a replacement for each and every way I utilize google every single day. I do worry about the monopoly-ish-type attributes I see in google as a whole though...

PROS

Hands down, in this moment in time, the most important & impactful feature of the gmail software is the ability to schedule send emails from both the mobile app and the desktop/web browser. My work provided email software does not make this feature available across platforms and this has impacted me negatively as a user. I suffer from attention deficits (as many of us do!) so if I am trying to send an email that has to be in at a certain time but its outside of the hours I want to be recorded sending it, then I may attempt to send it in the morning or later (depending on the situation) but I have then forgotten to do this at this later time! Gmail gets my vote for having this fully customizable feature to schedule send an email no matter how you are accessing your gmail account and has the feature easy to find every time!!! Thank you.

CONS

I really struggle with the inbox categorization. I haven't figured out how to ensure I am seeing all of the emails I am wanting to see in my initial inbox window. I have missed a few emails because I was only seeing "priority" or "important" etc.. but I would need to scroll down to "everything else" or "All mail" in order to find the one I needed to see!

Reasons for switching to Gmail

More features and updates

Ahmed

Computer & Network Security, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

In my opinion, Gmail is the best tool that everyone should try

My experience with Gmail was and still is the best and I do not expect myself to be with another platform

PROS

At the beginning of using email, I was working on the Hotmail and Yahoo platforms, but when I got to know Gmail and started using it, things seemed easier. It has a simple interface that anyone can deal with. Also, the Google Meet service is very wonderful and easy to use. I enjoy the audio and video meetings that I conduct with my colleagues. In working through it The cloud archiving feature it provides is also very useful for preserving information and reviewing it later It also has many features, such as scheduling, Google Drive calendar, and many others. Most of its features are free and available to everyone, and you can use more than one account on it at the same time, or one account for all the platforms you work on.

CONS

Despite its countless answers, there are some points that we must consider, such as the problem of synchronization with third parties or messages getting lost in spam.

Reasons for switching to Gmail

Gmail is easier to use, simpler and more reliable

Subhajit

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Gmail is a very user friendly email service

Superb by and large, keeps me coordinated, and the capacity to make envelopes for messages is perfect for sorting out business records

PROS

I like that Gmail coordinates so well with other Google items/programs like Keep. I like the smooth work process this gives.

CONS

I have no regrettable criticism. I've been absolutely content with my Gmail account.

mohamed

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Gmail: Streamlined Email Management and Robust Features for Enhanced Productivity

Gmail is widely regarded as one of the most popular and reliable email service providers. Users appreciate its user-friendly interface, powerful search capabilities, and robust spam protection. The seamless integration with other Google services and the generous storage space provided are also highly valued.

PROS

Powerful Search and Filtering: Gmail's search functionality is highly effective, allowing users to quickly find specific emails using various search criteria. Additionally, the ability to create filters helps in organizing and prioritizing incoming messages.

CONS

Learning Curve: I find Gmail's interface and features initially overwhelming, especially if i'm transitioning from other email providers. It may take some time to become familiar with all the functionalities and customization options.

Hina

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best for Business Use

I have used Gmail for over 10years and I like it.

PROS

Gmail is user friendly and the dashboard easy to use and organize emails.

CONS

The left margin or where all the folders are listed, that column needed to be wider or have customer be able to customize the length of that folder column.

Mohan

Consumer Goods, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Gmail smart

PROS

Coordinating Gmail with my schedule, Drive, and site implies everything is smooth. My business would be significantly more unnatural without Gmail.

CONS

Perhaps the main thing, I could make reference to is the plan, I'm searching for any deformities.

Zsolt

Hospitality, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Best email tool for small businesses

PROS

Easy to setup and it can be used with a custom domain. Google software integration for better work experience.

CONS

The SPAM filter is too weak. I receive too many junk emails in my inbox (even after I report as a spam)

Shana

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Gmail is pure greatness!

PROS

I love that Gmail is very user friendly and straightforward. It has a large amount of storage and the protection against spam is next to none.

CONS

There is nothing I can think of that I dislike about this program.

Morgan

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Perfect Platform

PROS

I have been using Gmail since I got my first email address. I love how you can easily sort out and delete the junk mail at one time.

CONS

The search bar does not always find what you are looking for

Majeed Mohammed

Non-Profit Organization Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Effective communication made easy

I rely on Gmail for about 90% of all my official communications. Synchronization across multiple devices and ease of use on mobile devices means that I never have to lose any productivity when I am away from the office or my PC. And the great array of Google products I am able to access directly via Gmail reduces my workflow interruptions to the barest minimum.

PROS

The best part of using Gmail is that it serves as the easiest and most practical conduit to the bulk of other really amazing and complementary google products and services. Beyond making email communication very easy, integration with Google calendar means that I can easily feed invitations directly from my inbox unto my calendar, strike up follow-up conversations with email contacts in Google Chat, or save email file attachments directly to my Google Drive, etc.

CONS

On mobile devices, the newest update makes it a bit more difficult to easily detect unopened emails from opened ones. The font bolding is a bit less profound now and can present a challenge to the visually challenged.

Reasons for switching to Gmail

Better security guarantees and integration with complementary products.

Brian

Online Media, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Everyone uses Gmail and you should too!

Overall I've loved Gmail and my experience and will continue to have several Gmail accounts (personal and business) for the remainder of the internet or until I pass along - which will probably be the ladder first since the internet is only getting started!

PROS

I've been using Gmail practically all my life and the setup of a new Gmail for my business is the act that made it seem official - we have a gmail account setup, we're real! Whether you're using it for personal email or business email, Gmail is the way to go!

CONS

Gmail is most definitely not alone in this category and better at it than most, but Spam and unwanted email content always seems to pop up out of nowhere. Granted, it could have way more to do with other sites selling my information but this is an area Gmail could still improve upon and help save me the headache of going through and having to move them to junk and then delete them altogether afterwards.

Reasons for switching to Gmail

Yahoo became completely flooded with spam and I would need to delete pages of content every day just to maintain the account. Switching to Gmail was an easy an necessary choice and one I've never looked back from.

Edgar

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed January 2022

The email tool you use everywhere

As an email tool it seems to me an excellent option, even more so when you can create business email environments, but I must confess that the integration to which the same tool FORCES you when using a mobile device has not been very friendly from my point of view. (Having your contacts associated with your email account, almost mandatory association; the fact that you can no longer save your phone contacts on the same phone device and everything has to be associated with your email account). But in the end, today, it is still the most used email tool because every android device requires you to have a gmail account.

PROS

Currently Gmail is an email tool used by millions of users that has entered the world of PCs and mobile devices, this has somehow made it possible to facilitate the set up configuration between all the devices that the same user uses, which has its advantage for the short time used to use a new device ready to be used.

CONS

Although it is a stable tool, generally access to emails is done using a browser or an application on a mobile device or a third-party tool that allows POP3 configuration. When one uses the browser or the Gmail application, the reading or selection of the messages is a list of easy understanding and access, however, when you reply to a message or forward to other users, the history of the messages remains in the first message that was received or generated. This, from my point of view as a user, is confusing and unfriendly, because in order to see the history you have to look for the first message, enter its content, look for the history of responses. In other applications, even in Gmail first versions, the messages appeared according to the date when they are received or sent and the story was always attached and one simply had to scroll the screen to read it, they did not have to search for a specific email on a specific date.

Reasons for switching to Gmail

Because mobile devices forced you to use a gmail account

User Profile

Jeanette

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2022

Gmail Great For Personal And Business Use!

Gmail is user-friendly. I love that it offers a free personal account as well as an inexpensive paid account for business. Gmail is the perfect solution for me to stay in touch with both personal and business contacts.

PROS

I love Gmail because the free personal email separates emails into Inbox, Social, and Promotions categories which allows me to focus on the more important email in my inbox first without getting distracted. The paid version of Gmail for my business allows me to offer a HIPAA compliant email to my clients with security features for client privacy. In both personal and business emails I can create Folders for greater organization and the search feature allows me to find information or contacts quickly.

CONS

For the personal Gmail account, sometimes email falls into my Promotions folder instead of my Inbox so I miss time sensitive email.

Reasons for switching to Gmail

I own a Google Pixel phone and I find accessing my personal Google Gmail account quicker. For my business, the paid HIPAA compliant Gmail account provided an affordable solution to connect with clients while also getting all the features of Google Workspace with the MyDrive, Google Docs, Google Sheets, and Google Slides. The entire Workspace features keeps everything in the Cloud as an external hard drive.

Aline

Verified reviewer

Business Supplies and Equipment, 1 employee

Used daily for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Gmail makes my business correspondence easy to manage.

Overall, Gmail meets all of my business and personal needs. I have just integrated the smtp services in my website with Gmail which stops my business emails from going into my customers spam filter. I like the options of how to set up how I view my pages and the integration with other programs make it an easy application to work with.

PROS

Gmail is my email provider for business and personal. I switch from Microsoft years ago because Gmail was an online service that I could access from anywhere. It is within the Google umbrella and makes it simple to integrate with my day to day activities. It comes with many options such as filters, various screen displays, multiple emails, forwarding, and much more.

CONS

The only con I have with Gmail is how the emails are displayed when the Conversation View is turned on. There should be more options when enabling this option. It is an option that makes STREAK CRM work better when turned on but it is not very user friendly. Most of my emails have multiple users in it so emails sometimes get lost in the shuffle.

Reasons for switching to Gmail

When I did the switch, it was years ago and the online availability was much easier to work with than Microsoft.

Quinton

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2020

Wont fail with GMAIL

I have a had a great experience with Gmail ,I've used it not only for personal user but for college use as well and it has been the easiest way to check my email, that is why it is my default app.

PROS

What I liked most about the software is the ease of use, I've used other email platforms in the past and it seems that this is has been the best experience for me. I like how the software is able to put all my promotional emails in one group instead of having it spread out in my inbox. The color coding of the emails is especially helpful so I can search for what I'm looking for a lot faster. Within an email the reply, forward, print and block email options in one location is perfect. Lastly, the auto typing and autocorrect feature is great! its like the program knows what I'm going to type before i type it, and it adds better choice of grammar.

CONS

There isn't much I don't like about this app, IF I had to choose one it would the grouping of promotions feature. Yes its awesome that it has this feature, but it would great if it grouped like promotions in order.

Reasons for switching to Gmail

Security, and ease of use.

Takara

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2021

Gmail Review

I have used Gmail for over ten years and still have my original account. What can I say- I just love it! It is one of the few things I have not upgraded from, instead, It has adapted to the ever-changing world of technology. In my many years of using this email for work, school, and personal- I am still impressed and fascinated with all they continue to do to improve it for our benefit. They (Gmail Team) do help and care for their customers (us) I have experienced issues that were taken care of fast and effectively- almost to my amazement sometimes. Nothing is perfect but Gmail is practically flawless in that respect. I would definitely recommend it to a friend but they are probably already enjoying it as well.

PROS

Gmail is one of my favorite and most used email servers for business and personal use. Its interface is easy simple to use, widely accepted and from my experience- Safe. Gmail and google services have made integration remarkably simple at this point. Moving files, exchanging calendars, sharing data and photos, starting/closing emails, etc. I have been using Gmail for over 10 years and it has a lot of space and the price is outstanding–Free. I have observed over the years numerous email-server companies fail by offering way less in features and protection than Gmail for a “low” monthly fee. I am a witness to the growth and simplicity of its platform. In my top 5 emails for everyday uses.

CONS

There are not very many things I do not like about this email but over the years here are a couple of things I have noticed that do bother and/or concern me. Privacy and Data Collection- Adwords are everywhere- and the reason is because of the information they are fetching from the first time you use any Google product. I am not an expert on this but I’m pretty sure if when I make purchases online- For example, I purchased “flour” - then I start seeing “flour” ads in my email or home screen or search results for something non-related- I used to think it was a coincidence until I read up about the privacy guideline of the said “free” cost. So that being said- With business concerns- to start out it is great for getting your feet wet. But with all the data privacy breaches and leaks- better off keeping sensitive/private data to a different type of email server. My second peeve is that you can back up or download your email and at any given moment, similar to bitcoin, google servers could crash and there’s nothing you could do about it. There is no backing up unless you are making paper copies of emails and pertinent data. So, I found it unreliable in the sense of organization and using it as a real business email. The day-to-day tasks are a breeze – but the idea of losing business-related data – would keep any responsible adult up at night. That's where the encrypted email servers win.

Reasons for switching to Gmail

It was slow. I wasn't able to use it everywhere and with practically all software and apps. The email was slow to arrive and customer service was not that great.

Miss

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Best Software

I love Gmail and would recommend it to everyone. It is the best email service I personally have ever used and helps me stay organized and productive.

PROS

I absolutely love Gmail. I have been using it for over a decade now and it is clear that Gmail takes leaps and bounds for customer satisfaction. Sending and receiving emails is made easier with Gmail. The friendly user interface increases my productivity greatly. Gmail also has great organization tools, allowing users to star and filter messages based on their needs. With the options to sort my emails easily and automatically filter spam mail, I can work more efficiently and save myself the hassle of manually having to check every single email to find the ones I am looking for. Using Gmail also opens up opportunities to use much other software by Google, which of course is amazing because it saves users money on other software they may need. One of my favorite features of Gmail is definitely the schedule send option. I appreciate the ability to be able to write up and email late at night and have it send automatically during working hours.

CONS

There are few cons about this software however one concern I would like to bring up is the less than satisfactory customer service. It takes days to get an answer from google if any problem arises with Gmail. This is really not efficient considering that I use Gmail every single day for work, school, and my personal needs.

User Profile

Micheal

Verified reviewer

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

My Gmail user experience

Overall I have had a wonderful experience with Gmail. Previously it can take up to 10 minutes for my mails to be delivered with other companies. But with Gmail, it takes literarily seconds for my emails to be delivered.

PROS

The major thing I like about Gmail is that it allows me to manage multiple accounts on one device. I have personal, business, social, official, and general email accounts. So it has helped me to be more organized, unlike the previous product I was using. The desktop version helps me connect to other Google apps like classroom, forms, drive, meets seamlessly. These are extremely important tools for personal use and my business. The delivery time for emails sent or received is in seconds, unlike others that will take minutes for emails to be delivered. The security features it also provides are top-notch. My email accounts cannot be easily hacked because they are all connected to my phone number. I like the way Gmail sorts out the emails I receive into primary, social, promotions emails. It helps me look out for the emails in need in different sections. I like the many options it gives in recovering my passwords whenever I forgot them. Integration to my existing business process is quite easy. No technical difficulties were experienced as Gmail onscreen prompt guided me all through the process.

CONS

Gmail should be more flexible whenever someone wants to log in to their account with new devices. The security codes it sends can be quite annoying.

Reasons for switching to Gmail

Gmail allows me to manage multiple accounts with one device, unlike yahoo mail. Also, the delivery time in Gmail is quite faster than yahoo mail.

Muhammad

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2021

Gmail, A perfect place for business

Well, if we talk about my overall experience with Gmail, then that is very cool and awesome. I'm still using Gmail and definitely, I'm going to highly recommend it to all of my friends. Now if you are also thinking of email marketing or secure communication sources, Then Gmail is the best platform for you.

PROS

I have liked the label system of Gmail too much. There are many folders in Gmail like Starred, Important, and Send. But I have liked the " important" feature too much. whenever I use to mark any messages important, always a start appears with that email. And I can easily;y identity that this message is marked as important. Moreover, All messages marked with start are going to appear in separate folders, names as important. The trash system of Gmail is also very good and very very useful. Whenever I delete an email, Gmail uses to moves that email in the trash folder for the next 30 days, and I can restore that email at any time. However, I can also empty my trash permanently by going into the trash folder. Sending emails to many people at once is also one of my favorite features. I use to send emails to my clients with my click with Gmail app and this feature is also working on a desktop. This saves me a lot of time than sending emails manually one by one to many peoples. The spam folder is also very helpful to me. whenever anybody is going to spam me, Gmail uses to help me identify scammers by moving their emails in the spam folder. I am using email for more than 6 years and I never get into any kind of trouble.

CONS

Of course, Gmail is one of the favorite platforms for all users and for me too. But I have liked to have some improvement in Gmail for a better experience. I was looking for some improvements in the spam filter of Gmail. I use to receive spam emails on a daily basis in spam folders. Of course, Gmail has a spam folder system which is appreciable, But I don't know what is the meaning of showing an email in spam while that has been already flagged as spam. I think Gmail should block that email that is going to appear in the spam folder. That's email should not receive by me or by any person for best security purposes. I hope that the respected team of Gmail will have a look at this and shall improve this feature for a good experience.

Gustavo

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Essential Email Management Tool

Overall this is an essential modern email management tool for any organization. I strongly recommend using this tool because your employees will be very happy.

PROS

I am on the sales team at my organization and I use this tool every single day. It's essential for my work and my success as a sales representative. It allows me not only to connect with my colleagues and partners internally but also gives me the ability to manage my communication with prospects. Gmail is very easy to use and even sends me reminders to reach out to certain prospects if I have not responded to them. Our organization also really appreciates its security feature. Our company values security greatly because of our customers. Gmail gives you the ability to check whether or not certain emails are safe. The tool alerts you when you receive a suspicious email and even gives you reasons as to why it may not be safe to click on a link or even respond to the email. It highlights the suspicious email address and gives you the ability to choose whether or not it's safe. It is very easy to use when it comes to attaching documents, links, presentations, and even videos. As a member of the sales team at my organization, this tool is essential for my success. Without this modern email management tool, it would be very difficult to succeed as a sales rep at my organization. It integrates very well with other tools we use like Outreach and many others.

CONS

My only concern with Gmail has to do with storage. We send hundreds of emails a day to prospects and customers and Gmail doesn't have the ability to store all that information as well as it could. This also means that you put your trust in Google when it comes to protecting the security of our messages, internally and externally.

Hafiz Muhammad

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2021

best communication tool for connecting people worldwide

I am using Gmail for business purposes, as well as for personal purposes. And my experience with Gmail is very excellent. I have used Gmail for a long time and still using it, and I have never faced any type of serious problem while using Gmail. I am solving a lot of business problems with gmail. No other software can be replaced with Gmail, as it is a very good tool for managing business and connecting with clients and other internet users privately. I will recommend you Gmail 10 out of 10.

PROS

I always use to deal with myy clients through email for secure communication. Cloud system of email is a favorite feature. I can always read my all emails from any computer, simply by logging in to my email account. Grammarly and the spelling correction system of email are also very very appreciable. I am also using the Grammarly extension and google translate for grammar purposes, and both software are very good for this purpose But honestly, I never felt any need for any grammar software while working on Gmail. because all I need is already in Gmail. adding task feature of email is also very good at all. I mostly use to add my client email in tasks for delivery purposes. It may happen that I may forget to send delivery on time, but with the help of the email tasks feature, I can easily integrate all tasks and pending projects. I never felt any type of reminder for my task completion because I am already having all this in Gmail. One thing that I would like to tell you is, the most used application in my android is Gmail. Because I always used to connect with my clients through email for a good experience. Now from here, you can imagine that how Gmail is likely to me.

CONS

I am usingg Gmail since 2014 and there is nothing that I have not enjoyed in Gmail. My experience remains very good with my favorite software at all. However, there are some features that need to be improved. First one, the search filter works only if we are connected to a network, it does not work offline even in application mode. each time I want to integrate any of my emails, first, I need to connect to a network to locate that email through the search filter. Secondly, sometimes my client's email is also used to appear in the spam filter. I am having a lot of clients that been working with me for a long time. And sometimes, their emails also go to spam filter and Gmail use to alert me about those emails, that these emails may contain any type of virus or any type of harmful content. while I have looked at that email, again and again, there is nothing except some important conversation. these were the only issues that I faced since I started using Gmail.

User Profile

Binny

Verified reviewer

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2022

Best and easiest application for inbox and emails!

I am using my Gmail inbox (personal) since 11 year, on daily basis, which itself shows how much I know the depth of product, I have also used SMTP to connect it to my websites. In fact my institute also has Google Workspace, which allows me to use the custom domain email ID on Gmail itself. You will no find any other product as friendly as this. I use Zoho, Outlook, Yandex and many more, but Gmail is literally the best.

PROS

I love Gmail for various reasons, the most adequate reason is, it is age-friendly, Its usage is open for all age, let it be grandparents or early adults. Next one is the single sign on that your get with google across all websites using chrome browser. It saves hell a lot of time and efforts to remember the passwords. I don't remember when was the last time that I made a account manually via email and password, because Gmail is only managing it for me. Thought this Gmail is just a email client brought to us by google and gmail id has a different context, but the after all having a gmail Id itself opens a lot of other possibilities.

CONS

Apart from all the pros and ease, I have a few cons to discuss, Gmail needs to have email scheduling and auto-responders in it. Or else everything is sure fine. I love the way they are continuously engaging the GMeet with Gmail to assimilate the video conferencing in a easy way. Hopefully we would be able to see heir chat, email, call and video call on the same platform soon.

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