ReachMail vs Sugar Market

RATING:

4.6

(69)

ReachMail has 69 reviews and a rating of 4.59 / 5 stars vs Sugar Market which has 63 reviews and a rating of 4.1 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (69)
4.1 (63)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 17, 2023
June 24, 2022
Pros/Cons
  • Pros

  • Very easy to use and a great value. Like the ability to link in the social media posts with the campaign.
  • I also like that I can construct my emails and schedule to send them at a later date. The customer service is always very helpful and courteous as well.
  • Cons

  • It's also hard to check and see if the autoresponder works. It does, because a list is added to, but to amend it is not easy.
  • Your tech help tried to assist some time ago, but to no avail. I think it is a roadrunner problem.
Read all user reviews
  • Pros

  • There are many functions in SalesFusion that are practical. The Email statistics are useful and it is nice to be able to copy old campaigns or refer to old campaigns.
  • With customization and CRM integration, it was very important to us to have the additional services available to us from the same company.
  • Cons

  • The templates are difficult to use, and placing pictures in emails is difficult.
  • I don't like that the different pieces of the system don't match each other (email builder vs landing page builder).
Read all user reviews
Pricing Range
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$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos