SendGrid
About SendGrid
SendGrid Pricing
Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.
Starting price:
$19.95 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for SendGrid
1 - 5 of 622 Reviews
Thomas
Hospitality, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
SendGrid Review: SendGrid Transactional Email for Business Needs
Vishal
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
SendGrid - Best Email API for sending marketing emails
I use SendGrid for sending communication and marketing emails to thousands of customers every day. Sending close to 100,000 emails per month and the quality of service is quite good. Must say I am happy to use SendGrid.
PROSThe best thing about using the SendGrid Email API was the performance measured in terms of email deliverability and server uptime. The dashboard provides good insights with respect to number of emails sent, delivered and opened. Thus helps a great deal in improving marketing campaigns. From the deployment point of view, the integration of SendGrid with the existing email service was quite easy and can be completed easily without great efforts.
CONSAs far as technical aspects are concerned, there is nothing which I don't like. On the pricing front, would like to add my views. Currently, the pricing plans are available as Free (100 emails per day), Essentials and Pro. The Essentials plan starts from 14.95$ per month for upto 40,000 emails a month and the Pro starts at 89.95$ per month. These plans are good for small and medium size websites. Would be good to see if a new Basic plan is introduced for a low starting price of 4.95$ per month and offering upto 10,000 emails a month. Such a plan would be highly suitable for extra small website applications who have a limited customer base.
Reason for choosing SendGrid
Going by various product reviews and comparing the various plans offered by different vendors, we decided to select SendGrid as the best choice for our email requirements.
Dylan
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2023
Pretty solid product with a good reputation, but can be pricey
My overall experience with SendGrid has been positive. I appreciate its reliability, detailed analytics, and user-friendly interface. My only concerns are with pricing scalability and occasional customer support challenges, but the platform consistently delivers effective and impactful email campaigns.
PROSSendGrids high deliverability rates, solid tracking metrics and easy to use interface make it a very attractive offering in a competitive space.
CONSThe pricing structure mean that scalability can be a concern, there are some sudden jumps in pricing. The step from 200k to 250k emails a month takes you from $89.95/mo to $249/mo which is a suddenly 3x cost increase, with similar 2x increases at the next intervals. Having unit-based pricing would be less stressful than suddenly crossing a threshold.
Reason for choosing SendGrid
The developer offering was much simpler, and the starting pricing was fairly attractive if a little bit of a honeypot to get you on their ladder.
Reasons for switching to SendGrid
SendGrids developer tools made it far easier to integrate with than Mailchimp, for what we needed to do.
Regina
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Getting emails delivered well
I really enjoy having Sendgrid in my toolbox of things to enhance my business
PROSSend has been an asset in my business to help me get better email deliverability in my marketing campaigns
CONSFor me, it took a few minutes to get it going in the way I use it, but wasnt too difficult
Brandon
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2023
Waste of time....
What a horrible experience. After signing up as a new business customer as part of a new marketing strategy my business implemented, SendGrid immediately suspended my account for no reason (after taking my personal information), and an agent then proceeded to tell me some magical 'vetting' system determined I wasn't eligible to use their service.After asking how an earth they could 'vet' me considering they haven't even obtained anything about my business they proceeded to tell me they can't tell me why and that their decision was final.Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up....
PROSAbsolutely nothing, couldn't even sign up...
CONSEverything, because they discriminate on who signs up to them, and give no explanation for suspending your account after taking your personal information.