This may not be Contact Monkey's fault and may be limited to the ISP information they receive. Nonetheless it is a problem.

What i like most about this software is how user friendly it is as well as the customer support, always there when you need them.

Now I have no idea which e-mail that specific person is looking at.

Does not work, messes with outlook, needs constant restarting. Stores no data, been in contact with support for a month  and no fix has been made.

Contact Monkey did exactly what I needed it to do and was easy to learn and use, this software is popular with all of my friends and acquaintances who handle mailing lists, tracking, and more.

Great visibility into sent emails and further actions,  handy dashboards with simple and clear statistics. Very helpful when working with prospects to trigger a call and another action.

We needed a mail merge and email tracking (opens, links clicked etc) that is fully integrated with Office365. This product works great.

Super easy to install, get up and running and productive. If you need an email tracking system for Office365 this is a great solution.

The icons are in the right places and I can navigate the add on with ease. I use it everyday and hope that  the updates continue to evolve as Salesforce does.

When I emailed them to say I was irritated by this and that they should send reminders/invoices I received a response saying they had cancelled my subscription and refunded me in full.

I have been using it for 7 + years. It is amazing and fun at the same time.

I appreciate the service I have received with this company. I had done quite a bit of online research and found ContactMonkey to be highly regarded for product quality as well as service.

Can provide immediate feedback on email messages sent. Easy integration with Outlook.

Good at keeping track of emails and see what efforts are working with prospects. I like that I can see what they open and how often.

Only complaint I have is how it tracks opens when sending a single email to multiple contacts.

For my use, it's been the best investment we can think of. Being able to see when people are reviewing your emails is key to determining whether your message is getting across.

Get stuck in between so have to restart outlook many times.

Does exactly what we need it to at a good price.

I've started and stopped Contact Monkey twice now. The software is great, big help from customer support when needed, and it gave me great insight into my sales prospecting.

I love that you can integrate with SalesForce and outlook or even perform gmail merge emails.

The reports are crisp clean and easy to understand. Support and the videos were very good especially for a very low price.

Contact Monkey has gorgeous, built-in HTML templates and its insight into email activity is amazing.

It gives great visibility and has allowed me to connect with many more prospects than I otherwise could have. Great software, and for a great price.

I like the analytics - being able to search by subject and time frame is a nice feature that helps in following up on sales campaigns.

I like that I can see who has opened my emails and when and who has not. I also like to see what my best performing subjects of all time are.

I like that you can track emails and see the stats on a weekly daily basis. It is easy to use and our whole team likes it.

Ease of use, ease of implementation, easily able to export data for analysis.

Ease of use in tracking emails. The ability to view the percentage of opens over a certain period of time.

Overall simplicity is great and when I do a large emailing, I like that it generates a % of how many were opened and I can track who actually looked at my email.

First off, I love how simple this is to use. Then it's great with how useful this is. I use it constantly after sending proposals to prospects.

I don't have to go into a separate program to send emails, I can send them directly from my Outlook application in a matter of minutes. Great solution and incredible customer support.

When it stopped working, customer service is no where to be found after paying for an annual subscription.

I love the ability to create different templates for various types of communications. The ability to customize and include branding for a uniform and official look is great.

Contactmoney provides useful information relating to my business that makes my life easier. I'm not sales oriented but I enjoy having access to the data relating to access.

Very poor customer service and a glitchy product - but great when it works.

Great product, great support, well worth the money.

Love the way it integrates with Outlook. Has sidebar notifications that show sent emails, none of my other trials showed this.

Tracking my opens and clicks is the most obvious feature that I like. It is very user friendly also.

With the help of EZTalks, face to face interaction regardless of the time and distance has become THAT easy, moreover, the APP support my mobile perfectly, now it's possible for us to chat on-the-go.

I find ez Talks to be fast, straightforward, and easy to use. Users are not required to install anything to be a participant, and they can attend the video conference straight from their browser.

You can share the screen, you have a whiteboard. Easy to use software, and helpful staff who try to solve any issues you might have.

The availability of the desktop version helps users to access it according to any time. The layout is basically easy to use for new users.

EzTalks has been working great for the past 6 months in the UAE, but just this week it has stopped working.

It's an easy-to-use application with a great, simple design. It is accessible on many different platforms including Windows, Mac OS, Android, iOS, and a browser.

All I get is: Bad Gateway. There is no support option on the website and no one answers the phone.

However, changed to a different software and there was no noises, so it may be something from EzTalks.

It appears it has been blocked as are all other VOIP services in the UAE.

Setting up quick group video meetings made super easy with this application. It is entirely possible to share screens and even record the entire session.

What I like most is that the signup process is convenient to follow, which doesn’t require my ID.

I was looking to put on a webinar on a paid basis, and ezTalks got the job done. I wouldn't say it was a pretty software to use, but I could tolerate that for the functionality.

I really like that the video quality is HD. The whiteboard and screen sharing functionalities are much appreciated.

EzTalks provide solutions and is widely used for communication and collaboration purposes. The software is available at an affordable price to its customers.

I had a premium plan and there were constant noises during my lessons which I thought might be the fault of my PC or Internet.

EzTalks has all the features i needed - HD video and audio calls, ability to share a screen or a whiteboard, and send instant messages etc.

With said that the users couldn't find the customers support all the time which is quite disappointing.

This program has been a great alternative to the well known Skype which does not work in the UAE. I like all the features, especially that you can record the sessions.

Pricing is an encouraging factor for new users. This tool has not fixed any setup fee for its users the tool is reliable and has gained much confidence from its users over a period of time.

Also, users don't need to register an account either which makes starting an on the fly meeting fast and easy. One of the best video quality wise packages you can find, 1080p HD video resolution.

Canadian Dollar

ContactMonkey is a user-friendly internal email software designed for seamless communication within businesses of all sizes. Ideal for internal communications specialists, department leaders, and managers, it allows users to create and deliver effective employee messages directly from Outlook and Gmail without the risk of being marked as spam.

The software ensures that important updates, announcements, and newsletters reach dispersed teams without going unnoticed. Its drag-and-drop email builder simplifies the process, making it accessible for everyone, regardless of coding or design skills.

ContactMonkey not only saves time in content creation but also provides valuable employee insights through an analytics dashboard. This data helps refine internal communication strategies and optimize messages based on employee behavior and preferences.

Key features include team collaboration, audience segmentation, simplified list management, click maps, two-way feedback loops (eNPS, surveys, emoji reactions, and polls), employee SMS, event management, and more. Together, these tools foster a positive company culture, driving employee engagement and retention, and creating a centralized hub for all internal communications.

LongDescription

Meeting Management

Collaboration Tools

Contact Management

Content Management

Lead Management

For Sales Teams/Organizations

Employee Directory

Communication Management

Reporting/Analytics

Feedback Management

Transcripts/Chat History

File Sharing

Real-Time Chat

Team and Salesforce pricing available. Annual pricing available.

51-200

201-500

501-1000

1000+

ContactMonkey

In Person

Live Online

Webinars

US Dollar

ezTalks is a hybrid business VoIP solution that provides organizations across various industry verticals, functionalities for video conferencing, web conferencing, scheduling online meetings, screen sharing and more. ezTalks also offers audio conferencing, instant messaging, document sharing, remote control of applications and a whiteboard for annotating presentations and images during meetings.


ezTalks offers both cloud-based conferencing services and on-premise, room-based video conferencing solutions. It also provides users integrated video-conferencing equipment for huddle rooms that include a camera, microphone and speakers in one device with a dedicated software.


ezTalks helps users to record their meetings, trainings and webinars and save them in real-time for future playback and sharing. It also offers mobile applications for iOS, Android and Windows mobile devices that enable remote usage.


Services are offered on a monthly subscription basis that includes support via phone, email, FAQs and other online resources.



Whiteboard

User Management

Real Time Screen Sharing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Session Recording

Interactive Whiteboard

SSL Security

Attendance Management

Agenda Management

Presentation Streaming

Private Chat

Scheduling

File Transfer

Recording

Audio / Video Conferencing

Screen Sharing

Planning Tools

Meeting Room Booking

Meeting Preparation Tools

Multi-Channel Communication

Desktop/Browser Sharing

Mobile Screen Sharing

Internal Meetings

Reporting & Statistics

Attendee Management

Real-time Broadcasting

Virtual Classroom

Chat/Messaging

Two Way Audio & Video

Electronic Hand Raising

Conferencing

Polls/Voting

Video Conferencing

Secure Data Storage

Live Chat

eZTalks offers various pricing tiers.

Starter: Free to host up to 100 participants
Pro: $12.99/host/month to host up to 50 participants
        $49.99/host/month to host up to 100 participants
        $99.99/host/month to host up to 200 participants
        $149.99/host/month to host up to 300 participants
        $249.99/host/month to host up to 500 participants
Enterprise: Contact ezTalks directly for pricing.

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