All FocusRO Reviews
1-17 of 17 Reviews
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Rodrigo
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Low price and many resources
It's a very good and cheap tool to monitor your employees. You'll have a perfect balance between cost and benefits.
CONSFor us, there are no cons. Everything that we need to control, we have.
Reasons for switching to FocusRO
The cost was the main reason of our decision.
Jinesh
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
One of the best Employee Time Trackers with Screenshot feature!
Overall experience was amazing. My company solved many issues with this some of them being -- Time management of Employees- Employee Monitoring/Screenshots of their screen from time to time- Employee productivity improved- Idle TimeI was able to see what time of the day employees are not productive and take necessary steps to improve that.
PROSThe best thing about FocusRO was that they are not that expensive compared to its peers, I was using Webwork Time Tracker for 1 year and I shifted to FocusRO for the pricing but they are really great and I wish I knew it sooner. I compared focusRo with multiple Employee Monitoring softwares and purchased it, The best thing is the support is worldclass. Also they allow you to customize the software to a certain point to your requirements, the screenshots can be blurred as per your requirement, there are many features which makes it worth the use.
CONSThe only thing that I didn't like is they charge you for non active users, they will not charge you if you delete the user. They are right on their part but still I did not like this as the user data will not be accessible if i delete the user, which means i wont be able to access the data later, but as long as I keep paying it will be there. Apart from this it is a really great app.
Reason for choosing FocusRO
Compared to the pricing and feature FocusRO outshined the others, we even tried the trials for each and used webwork for 1 year almost, even the support and response from FocusRo was really good and the pricing and feature part was also important.
Reasons for switching to FocusRO
They increased their pricing and also they had this bug where when you invited a new employee he wouldn't receive the invite to join the team and then we had to contact support and they used to generate a link to invite them and give it to us, which was wasting a lot of time.
Lior
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2023
FocusRO afte trial of 2 weeks
when i show that i was unhappy with this situation they said they will fix it and gave deadlines that couldnt commit to, and eventually i got a message in my linkedin from their costumer support and i said that we thinking of canceling our account. she just went and disabled my account. they didn't even get my approval to do so.
PROSPros, -they offer 3 accounts for free. -their support answers quite fast.
CONSCons,Hours are different than in reality.when our employee would start at 3 pm his shift, it would show as if he started one day before in the calendar week so we couldn't really understand when was the real-time of monitoring.The daily reports would arrive with the complete discrepancy in details, of names of agents, hours of work, idle and break time.i could go on and on, but you get it, the most important thing about this tools is that you can trust at least the time and the action of the person your monitoring.
wassimdev
Information Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
FocusRO Easy and clear
The distinctive thing about FocusRO is the ease of use and accuracy in tracking
CONSThere is a little delay in tracking but it does not affect usage
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Help you in productivity monitoring without investing so much cost and time
Overall it reduce the costing of monitoring and also help the managers to save time which they earlier invest in monitoring. It give you clear picture of all the employees that how much productive they are and how we can use them in future. It will give you report in clear format with all the necessary details.
PROSThis software help you in monitoring employees productivity it will decrease the human effort as it is working on machine learning algorithm. Best thing it will detect the activity according to designation as our digital marketing team need to work on social platform but for other department it will be useless to use it so with the help of this you can monitor accordingly. It also provide us 100 percent data security as it protect company IP and also screenshot prohibited. Dashboard have lots of option which clarify all the things and easy to understand. Whit the help of 14 days free trial I check how it works and how much it is useful.
CONSThere are no cons as such only I am little greedy as I love more if it have other HR function as well so we can use it for all.
Balasubramanian
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Helpful Product - FocusRO
Saves Time in many ways
PROSAs an employee, helps to avoid distractions and also helps in self improvement.
CONSEverything Good and very usable. Great Experience with focusRO.
Reasons for switching to FocusRO
Upgrade always
Kristof
Printing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Great tool in times of telework
Having people working from all over the globe, and today many from a home office, a tool like this helps you to help your staff keep focus. You can monitor, with respect to privacy and without giving the feeling to staff that they are watched all the time. This is a great combination and what makes FocusRO stick out.
CONSThe software has to adjust to your systems for a little while, so it learns what pages are ok and what not. It requires some attention at the start, don't know if that can be avoided...
Cyrus
Media Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Focusro really saves me a lot of time
I'm using Focusro for my sales and customer service department as a monitoring tool. Instead of going through many screenshots daily, to check our employees activity, Focusro helps greatly to automatically detect the activity type of each screenshots and helps me to find who is working at their best and who all are regularly distracted, and at which times. Focusro really saves me a lot of time, which is a very valuable commodity these days. Thanks team.
PROSEasy to use Monitoring Tool Helps to find who is working at their best and who is distracted Time Saver
CONSA feature for my Company, that the Development Team said was forth coming
Reason for choosing FocusRO
Ease of deployment and ease of use
Vendor Response
Thank you Cyrus for your kind review. We are adding as much as ML training model sets possible for each business productivity & distraction segments. Yours will be deployed in coming weeks. Cheers.
Replied March 2021
Alma
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Software Review
FocusRO is easy to use. It is a user friendly software/portal and they have varieties of reports which is very useful for the Management in the appraisal of employees.
CONSFocusRO support team are very helpful and friendly. We have requested some features that are not available in their software during our testing period and they were able to add it immediately. So I can't really say any least that we like about it.
Reasons for switching to FocusRO
The old product is costly and does not provide most of our needs.
Asier
Building Materials, 501-1,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
My exprience with FocusRO
Easy to deploy and very good customer support
CONSSpanish translation is not complete in client and is not finished in web portal
Luca
Information Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
It has had a huge impact on our productivity
FocusRO is a cloud based solution that allows businesses to monitor employee activity, monitor performance and automate administrative tasks. It gives businesses the ability to quickly identify and resolve issues by providing real time insights into employee activity and performance.
PROSFocusRO is an employee monitoring software designed to help employers and managers track and monitor employee activity, including website visits, application usage, keystrokes, screenshots, and more. It can be used to measure employee productivity, identify problems, and create reports on employee performance. It also offers a wide range of features, including time tracking, activity logging, application blocking, and remote access. With FocusRO, employers can easily monitor employee activities and ensure they are staying on task and using company resources efficiently.
CONSFocusRO can be quite expensive, especially for a small business.
Jeux
Consumer Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2023
Looking with FocusRO
The app took off the our worry if an employee is working & is working on the expected task/projects.
PROSI like how it provide the activity monitoring, tracking, attendance & report of an employee.
CONSIf it could have some integration with other app like ClickUp for project & task it would be awesome.
Reason for choosing FocusRO
Less expensive for what we only need.
Reasons for switching to FocusRO
Less expensive for what we only need.
ganesh
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Best tool for small and big business
Great software. I am using it for my small business and I found it very useful. I have used many softwares but this one is the best of all. Cost is also pocket friendly.
PROSinterface and data accuracy. Very easy to use and handle the data of employee
CONSno cons about the software. I have not faced any issues till now.
Daniel
Computer & Network Security, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Good experience
We have a good experience with FocusRO
PROSFocusRO is a non-intrusive program. This is a good thing for our employees.
CONSThe fact that, as administrator, you don't have the option of setting time slots, e.g. determining that the program should start automatically during office hours.
Merve
Graphic Design, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
really helpful tool
I've been using FocusRo tool for a while now, and I have to say, the interface is user-friendly and provides a wide range of features that help you stay organized and focused on your tasks.
CONSNothing, just excellent! Feel lucky about having this tool.
Ramasundaram
Information Technology and Services, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Employee tracker using AI
Reduced lot of manual effort and great tool for tracking employee efforts.
CONSPlug and play options for third party integration tools like JIRA/Service now etc
Rajalakshmi
Hospital & Health Care, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
FocusRo improved my task scheduling
Good to use and user friendly
PROSGood for tracking time management and helpful for notification
CONSTime tracking and no integration with other scheduling tools