All Webroot Business Endpoint Protection Reviews
1-25 of 210 Reviews
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Shawn
Computer Networking, 11 - 50 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed January 2022
The Default AntiVirus we use for ALL our clients
Sean
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
I am always protected.
The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.
PROSWebroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.
CONSThis is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.
Vendor Response
Hey there Sean, Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact Thanks! Keenan - Webroot Community Specialist
Replied November 2019
Don
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
WebRoot review
Worked quite well, quiet / behind the scenes. Not a lot of false positives and don't recall ever a case where it didn't catch malware.
CONSWebRoot was deployed by our IT services provider and they set up all the controls / restrictions so unsure if limits were inherent in the system or imposed by our provider. Still, users had what they needed; i.e., it would scan in the background, take action as needed, and users could trigger a scan if they needed.
Reasons for switching to Webroot Business Endpoint Protection
It was a better value and, according to our IT services folks, was a more robust system.
Vendor Response
Glad to hear you're having a good experience using Webroot! Thanks for leaving us a review.
Replied May 2022
Brian
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2022
Looking to give this product the Web "boot"!
It has not been good. Webroot's support team does not provide consistent answers from one rep to the next, nobody seems to know what is going on at any given time. We had to explain the Intel adapter issue to our account rep (which we had to seek out and request multiple times to even get an account rep), and even then it seems like nobody can stay on the same page. How do you fix something in one release, for it to be broken again in the next one? How is that acceptable from a quality standpoint? It is absolutely absurd to us, and we are looking to move on. We do NOT recommend going with Webroot whatsoever.
PROSIt does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.
CONSThis product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.
Vendor Response
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Replied July 2022
Richard
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2020
The best security
My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.
PROSWenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.
CONSThere isn't anything that I do not like about Webroot. It really is the best virus protection software.
Reasons for switching to Webroot Business Endpoint Protection
McAfee was taking up too many resources and slowing down our computers.
Vendor Response
Thank you so much for the glowing review! I appreciate you taking the time to do this :)
Replied February 2020
Lorraine
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Webroot Anywhere Computer Protection
I have been a customer for more than 6 years. I would not have a computer without Webroot installed.
PROSIt is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.
CONSI have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.
Reasons for switching to Webroot Business Endpoint Protection
I felt this product gives me greater protection.
Vendor Response
Glad to hear you're feeling safe online while using Webroot - thanks for the review!
Replied October 2020
Brian
Professional Training & Coaching, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2019
Best full-spectrum protection for the price!
Extremely fast, real-time updates and easy to use!
PROSProvides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.
CONSSuggest a 30-day trial version of software for new users to compare with existing protection platform software.
Reasons for switching to Webroot Business Endpoint Protection
Symantec is very slow and takes over the operating system.
Vendor Response
Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs! -Webroot Community Team
Replied December 2019
Pierre Louis
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
One of the best antivirus on the market
You can scan and restart a device remotely.
PROSYou can monitor all the devices online via the Webroot dashboard.
CONSIf you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.
Reason for choosing Webroot Business Endpoint Protection
My organization wanted to deploy a unique software on all the office
Vendor Response
Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.
Replied February 2021
Gary
Verified reviewer
Government Administration, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2019
Keeps computer secure
We've had no issues with Webroot to date, so it seems to be a pretty good security suite that runs unobtrusively.
PROSWe got this security software package when purchasing computers and support package from Best Buy/Geek Squad. The program runs in the background with minimal CPU usage and hasn't allowed any suspicious malware, viruses, etc. on the computers (as far as I can tell). It also has a web browser app that keeps you secure when browsing the internet on your phone.
CONSThere's not much reporting with this software. I like to see what it scanned, what it discovered, and actions taken, but in more detail.
Jing
Verified reviewer
Higher Education, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
I think the Webroot is a good deal!
I personally like it. It makes me feel more comfortable and relax when I shop around online.
PROS1. It's pretty affordable! I usually buy it from Amazon each year. Each package can serve 3 computers. 2. It's very easy to install or renew. It takes you only less than 5 minutes to get it done. 3. You can schedule your scanning time for each day. 4. It offers identity protection.
CONSThe Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.
Vendor Response
Hey there Jing, Thank you so much for the glowing review of Webroot! I'm glad to hear you've found it easy to protect multiple computers with our SecureAnywhere solution. Please note that if you ever have difficulties, you can contact our support team here: https://www.webroot.com/us/en/support/home-contact Cheers! -Webroot Community Team
Replied December 2019
Arthur
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
We have this on over 4000 endpoints and it is fantastic
Takes very little system resources. Since we started using it our Virus infections have dropped dramatically The management console is easy to use We have had very few comparability issues with other software packages
CONSWe have had a few bugs with updates. They were corrected quickly It can be a little confusing for end users to use
Vendor Response
Thank you so much for the 5 star review, Arthur! I'm excited to hear that you're enjoying your Webroot experience! Our product team is always looking to rollout our products in the most effective and efficient way possible but sometimes, bugs happen. We are always looking to improve this process and will continue to do so moving forward. I'm happy to hear that we corrected the issue quickly for you. Thanks again for sharing. Drew Webroot Community Team
Replied March 2018
William
Public Policy, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Webroot Delivers Protection
Webroot has great customer service, but like many companies these days, it not easy to "touch" anyone. Submitted emails are promptly answered and usually instructive - just don't expect to talk with someone.
PROSIn the four years I've been using Webroot, I have received seamless protection against malware, viruses and trojans with no effort other than the initial installation of the product. It works quietly in the background without any need to be noticed...except when there is a real threat or security issue - so when Webroot send a notification you know its time to pay attention and do what's needed to protect your system.
CONSThere have been times when Webroot has been overprotective - blocking a program or site that I know is safe - and it has not been easy or intuitive to configure the software to allow access. Configurable options tend to have very technical definitions. It's seldom easy to understand how, or what, to change during those instances.
Reason for choosing Webroot Business Endpoint Protection
Company seemed younger and more progressive - I thought that their product may be so as well.
Reasons for switching to Webroot Business Endpoint Protection
System was breach despite Norton's supposed protection.
Vendor Response
Appreciate the descriptive feedback about the difficulties you had with whitelisting processes! thank you!
Replied November 2020
Matthew
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Webroot is a Great Lightweight AntiVirus
We are very happy with Webroot. We have had very few problems with viruses since switching
PROSEasy to configure and deploy Is not resource heavy and does not impact computer performance Quickly identifies threats and stops them
CONSMac integration has been difficult since Catalina Sometimes endpoint updates have adverse effects on performance
Reason for choosing Webroot Business Endpoint Protection
advice of colleagues
Reasons for switching to Webroot Business Endpoint Protection
AVG was not effective in preventing malware
Vendor Response
Glad to hear that Webroot has been easy to deploy! Thanks for the review!
Replied February 2021
Luis
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2022
Webroot
Low CPU use, with high efficiency and simplicity
CONSEverything works, but when the computer don't report, reinstall is the solution.
Vendor Response
Thank you for leaving us some feedback - have you tried working with our support team to resolve your "non reporting" issue? They can be reached here: https://www.webroot.com/us/en/business/support/contact
Replied February 2022
nyeisa
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Why i choose Webroot over other antiviruses
Webroot is a all around simple antivirus that keeps all your devices safe from harmful files and viruses. You can cover up to 5 devices under one membership
PROSWebroot is fairly priced in my opinion and not only that but you are allowed to have up to 5 devices per each membership. So you could cover your cell phone, labtop, desktop PC and whatever devices under the same membership. It runs smooth and it hardly ever slows up your PC or device while it is running, sometimes it will a little bit when you are scanning with it, but not slow enough to complain about unlike other antiviruses.
CONSThere are certain options it has that I have been trying to figure out and has been time consuming for example It took me forever to figure out and set up the password manager it offers, but it is something I really needed in my life. It has system optimize and system analyzer with it but it should have more options such as defrag or uninstall apps etc etc.
Emily
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2019
Webroot Review
I use Webroot on a daily basis and have been extremely satisfied with how quickly threats are removed on endpoints.
PROSEasy for users to scan their own PC. Sites that need attention stick out in the portal and are easy to access right away.
CONSWebroot portal could be a little bit easier to navigate. We also have issues with Webroot installed on Macs and needing to uninstall and reinstall the software multiple times in order for it to properly report.
Andrew
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Great fit for an MSP
I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.
CONSThere is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
The last AV you will ever need
Webroot proofs to be a cost-effective alternative to the main contender software on the market.
PROSWe have Webroot rolled out at most of our clients. I have it installed on all the sites I support as well as my company laptop. The software is small to download and takes seconds to install. Scans are done very quickly while it also monitors and checks file's MD5 signatures on the fly. Webroot is the only AV that I know of which has a small enough memory footprint and low system impact, that it can run alongside another AV package. It has even picked up malware which passed "the main" installed AV in cases.
CONSThere is not much to add in this column. The software is well rounded.
Gyozo
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2017
Ligthweigth and doing great job most of the time.
Unique technology for 0-day threats.
PROS- Very easy to implement, it is quickly done (4-5 sec/enpoint) and can be installed besides any other endpoint protection. - Does not use offline database - no houly update dowloads needed at all. - More precise than others we used and used to sell before (eg. ESET, McAfee, Symantec, Kaspersky, Avira, Sophos). - Easy to use central management.
CONSGives you no information on found malware at all in the endpoind other than a file was found to be malicious (eg. malware type (eg. PUA, trojan, crypto...), MD5, etc.) - you get the deatils in the cetral manegement console only. Therefore, impossible to deal with in on the client side when need be.
rahshee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Webroot just as good as any other antivirus
This is a great antivirus you could use it on all your devices, I like using it better than Norton thats for sure. I would recommend it to everyone
PROSI like using Webroot because it is fairly priced and once you buy it you could use the same license up to like 5 different devices if you want I have it installed on all my devices and my office PC. It does once in a while slow up your PC when it is scanning but I dont think it is as much as some other antiviruses out there. I can set it to do automatic scans at times when I am not using the PC so it does not interrupt what I am doing with scans.
CONSIt has a password manager option that would be cool if it was a little bit easier to understand and operate I dont know why I still have issues with it filling in my passwords and having to correct it sometimes. I also think it should have a monitoring system that automatically scans incoming emails and separates junk from real emails that would be cool
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
Easy to use software that does not slow down your PC
Overall it is easy to use, scan quickly and protects my PC
PROSIt is very easy to install and use. Running a full system scan is also very fast. I like that it does not slow down my PC and the protection seems pretty good. It also has a good price as compared to some of the other protection software products.
CONSI have had the software for some time and in a few of the earlier versions it did not protect as well against malware so I did have a bit of trouble. But in recent years it has been improved. Currently I use it with Malwarebytes and have had good luck with the two.
Demarco
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2019
Webroot - Fast Consistent Virus Protection
It allowed for quick PC diagnostics prior to the expiration date on the software.
PROSThe software conducts regular scans on your PC to ensure everything is in working order. This is extended past viruses to include spyware and malicious software and Ad's. For those who need an automatic scan done occasionally, this software is recommended.
CONSAfter the purchase period, the software needs to uninstalled or renewed. However, the software cannot be uninstalled from your PC if needed. If this happens to be the case, keep it disabled while your new scanning software is active.
Vendor Response
Hey there, Thanks for your review of our Endpoint Protection product! I would love some more specific feedback regarding what was mentioned in the "cons" section. I'm having a bit of difficulty understanding what your concern here is. Did you have trouble renewing or uninstalling? Happy to help in any way I can! Would you mind sending an e-mail to khumphrey@webroot.com with some more specifics?
Replied December 2019
Alan
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Excellent security that keeps all our clients secure
After configuring it doesn't need babysitting unlike many other malware protection products. As it's management is profile based, any exceptions needed can be applied to multiple organizations easily. It's initial watch only mode is great before rolling out to an enterprise - avoids most surprises.
CONSReporting from the management console is weak not allowing much customization. It's easy to get old installations still registered, which is a minor additional expense expense until you clear them up.
Devon
Government Relations, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Webroot Works!!
I received this product as a trial when I purchased my computer. At first I was only planning to use the trial and then try another software that I was familiar with. However during that trial I had no issues with viruses or my computer slowing down. I had a great experience with this software. It is affordable and reliable.
PROSDid exactly what it was made to do. I had no issues with my computer. Made me stay past the trial phrase.
CONSWhile using this software I honestly didn’t have anything I didn’t like about it.
Vendor Response
Thanks so much for the review! I'm glad that you were convinced to switchover to Webroot during the trial period. If you ever have difficulties, please reach out to our support department: https://www.webroot.com/us/en/support/home-contact
Replied January 2020
Polly
Individual & Family Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
Webroot for Peace of Mind
Webroot works in the background to detect threats but you can also run scans if need be. As someone who has been hacked in the past it is good to know it works effectively.
PROSWebroot works in the background to assure my computer is safe from threats so my business work is not compromised. You just install it and let it do it's job.
CONSIt can take some time to switch the license to another device when you upgrade your computer.
Vendor Response
Thanks so much for the feedback!
Replied October 2020