Overall, I am very satisfied with the payment method. It saves our time & helps us to get payment from any platform efficiently.

It has made the e-commerce payment method effortless. It supports virtual cards which getting popular every day. It has a clean UI with auto invoicing. The customer support is extremely good & praise-worthy.

Implementation of the software is pretty complex. It will be best if they provide a handy user manual or tutorials to set up the software.

We've definitely shortened the time it takes to get things approved and have gained some more accountability with the software. The best part is that we are able to make the cash back now which we didn't prior the Nvoice pay since we were sending checks. Now we save on check stock as well as postage. It is really nice how the system is directly built into CDK, so accessing it is as simple as clicking a button. Usage is really easy too. I have an older user base, so new technology can take a little longer to get used to, but they caught onto this really quick because it is a simplistic design.

We have multiple locations but our check signers are located in one specific location, so Nvoice has allowed us to look over and approve invoices in real time. We used to have to wait to run to our other locations, collect the payables, bring them back and wait for them to be reviewed and signed, then transfer them back. We can now approve stuff immediately and there is more accountability since everything is logged. We also make money

Honestly, I have not run into any issues with it yet. We have it integrated right into our DMS, so logging in is super simple. I really have nothing as of this point in time to say that would be a Con.

It is a safe option for our many customers to pay their invoices paperlessly without worrying about security/fraud or delayed mail as they are one-time-use cards and processed fast. The remittance comes to my email which is convenient.

Customer Service is usually slow as they are busy. If you have an issue with a card payment expect to wait a few days before you hear back. It is rare that I need to reach out to them, though.

It has been a slow learning experience

The product is Integrated with Dms, for the most part

Vendors have experienced some delays in payments and billing

Our customers love having the payment security and ease of use of Nvoicepay. Thank you for being so amazing!

This product is very easy to use and an excellent tool for outward facing customers. It allows our customers to enter any and all relevant information we need to ensure invoices are paid timely and accurately. Integration with our existing processes were no issue at all.

I have had no issues with the software itself at all. The only suggestion I would make is being more precise about follow up emails regarding overpayment emails, or any refunds type emails of that nature. I tend to get several responses and reminders on the same Nvoicepays of this type.