accessplanit vs TicketPeak

RATING:

4.6

(71)

accessplanit has 71 reviews and a rating of 4.59 / 5 stars vs TicketPeak which has 40 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (71)
4.6 (40)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 10, 2024
February 26, 2024
Pros/Cons
  • Pros

  • Our build and involvement with Accessplanit is still ongoing, up to now, we have received nothing but clear instructions, great service and a high quality service for our site.
  • The ease of having all our training records in one place and the automation of many tasks which previously had to be done manually.
  • Cons

  • Report writer is quite hard to use - I have problems linking data sources together.
  • Some fields have very similar names or information appears in more than one field, which can be confusing, especially for those writing reports who are becoming familiar with the system.
Read all user reviews
  • Pros

  • The ease of use for the customer was outstanding and worked well. Also Customer service was the best on any software I've used.
  • We place the link on our school website for easy accessibility. The variety of reports makes it easy to track customer information and sales.
  • Cons

  • Some of the weaknesses have been addressed and they have added to what you can do over the past two years.
  • It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos