All idloom.events Reviews
1-25 of 75 Reviews
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Ahmad
Verified reviewer
Education Management
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
The best events platform I have found over the last 10 years!
The easiest events platform I have seen so far! You can really have your event website running in just one day with amazing & professional look. What I really liked about the images feature which show all images at same size even if we upload different images with different sizes or formats
CONSNothing to mention but I would be happy to see a mobile application for the platform soon and maybe an option to use different logo for each event :)
Vendor Response
Dear Ahmad, Thank you very much for your kind review! We're happy to read that you like our tool. As for the different logos per event, this feature is available with our Corporate plan, where you can edit multiple event profiles within a single account. Don't hesitate to get in touch if you need more information. Best regards, The idloom team
Replied June 2018
Els
Leisure, Travel & Tourism, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
If there were a "golden buzzer" on Capterra, I would press it for Idloom events
Before using Idloom Events, we managed event subscription and payment manually. I tried some web applications, but they lacked either user friendly interface for the audience wanting to subscribe, or for the back office. Idloom Events has it all. Add to this an excellent helpdesk, and hands-on mentality (e.g. implementation of support for online events during the Covid-months), make I am really happy about this tool !
PROSIdloom events' user interface is extremely user friendly, also for complex registration forms! Whenever new functionality is added, it reveals itself in a very "natural" way (I come across the new stuff by applying my normal way of working), so no need to train the team.
CONSIn a perfect world, the activity log, which shows every edit in detail, should also have a placeholder for the event.
Vendor Response
Dear Els, Thank you for taking the time to review our platform! We are proud to say that at idloom, we make it a priority to stay on top of the latest technology, both for our front and back end. Therefore, we are thrilled to hear that you found our platform easy to use and user-friendly. We also appreciate your valuable feedback regarding the implementation of an activity log per events. We will take this into consideration as we strive to continuously improve our platform and provide our users with the best possible experience. Thank you once again for your positive feedback and suggestions. If you have any further feedback or ideas, please do not hesitate to reach out to us. We are committed to providing our users with the most innovative and user-friendly platform possible. Best regards, The idloom Team
Replied May 2023
Natalie
Events Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Natalie Dayes - IDLoom Registration Review
Really positive. A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great.
PROSThe CMS is very user friendly and there are great adaptable features to suit many client needs
CONSThe lack of full control over parts of the CMS is sometime as problem. We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged. But the product itself is really great. I have loved using it.
Vendor Response
Thank you for your review Natalie! I completely understand your con. Actually, that's precisely the reason why we're revamping the front end and event website editor from the ground up! Soon you'll enjoy a brand new editor !
Replied October 2022
Kathrin
Construction, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great platform for various event formats
With idloom-events you are able to cover a wide range of requirements: From websites for casual Christmas or summer parties with a simple registration process to sophisticated content for corporate meetings with a lot of different hotels, workshop options and restricted registration. Since we implemented Idloom in our group three years ago, we have been able to cover 90% of the inquiries. For the remaining 10%, the Idloom-Team (A big thank you to [SENSITIVE CONTENT]) has always been able to surpass expectations with a reliable solution.
CONSFor some of our events it is important that not only the registration but also the content of the website is password protected.
Vendor Response
Thank you for your nice review Kathrin! Regarding your con, feel free to reach out to us and we'll be happy to implement that feature for you !
Replied October 2022
Lauriane
Health, Wellness and Fitness, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent registration application
It is really easy, lot of possible features or integrations, great team support who reply very fast to help you
CONSI didn't have the possibility to test all the integrations so I can't speak about all the propose.
Vendor Response
Dear Lauriane, Thank you so much for taking the time to review our solution! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our registration application. We are glad that you found idloom.events easy to use and that it offered a wide range of features and integrations. We have put a lot of effort into making our platform versatile and user-friendly, so it's wonderful to hear that it met your expectations. Our team is also grateful for your kind words about our support. We strive to provide prompt and helpful assistance to our users, and we're delighted that you found our team to be responsive and efficient. Once again, thank you for your valuable feedback and for choosing idloom.events. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Warm regards, The idloom Team
Replied June 2023
Gregory
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great product with exceptional customer service.
Easily tailored to whatever type of event you are planning. Customer service is always there to assist.
CONSNothing comes to mind. Recommend continued improvements to ensure that the software remains relevant and customer oriented.
Vendor Response
Hi Gregory, Thank you for your wonderful review! We're delighted that you find our product great and our customer service exceptional. Good news! We are working diligently to improve our solution, give you new features and stay relevant and customer-oriented. We hope you'll enjoy the new features. Thank you for your support and trust! The idloom team
Replied July 2023
Patrick
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Nice event software
Easy Setup, good Usability. If something is not clear, the support helps you immediately. Also for our customers, it's so easy, to registrate to our events.
CONSI miss the feature to individualize the event overview more as we need it. But it's not that big problems.
Vendor Response
Dear Patrick, Thank you so much for taking the time to review our event software. We are thrilled to hear that you found our platform easy to set up, with good usability, and that our support team has been helpful whenever you needed assistance. We strive to make our platform as user-friendly as possible, and we are delighted to see that our efforts have been appreciated. We are sorry to hear that you missed the feature to individualize the event overview more as you need it. Your feedback is valuable to us, and we are committed to continuously improving our platform to meet our users' needs. We will take your feedback into consideration as we work on developing new features and improving the existing ones. Thank you again for your positive feedback and for choosing our platform to host your events. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to providing our users with the best possible experience. Best regards, Sacha
Replied May 2023
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed December 2019
Easy event organizers and guest registrations.
Idloom is one of my favourite tool to manage an event. Online user registration is just so painless. In past, I have to pay people for data entry and they missed some names too, now everything is sorted.
PROSWe cover a lot of events and we tried online registration for the first time and it is working flawlessly. In our past event, we tried using a paper ticket and there is a lot of problems distributing tickets and delivering them. Now with the online event ticketing, it is just super simple. Creating an event is just a few clicks. After registering I created the first event and go online within an hour. This is so thrilling.
CONSPlease add a validate password field, I turned on caps and typed in the password, and when I wanted to log in it was not logging me in.
Vendor Response
Dear Valued User, Thank you for sharing your feedback with us. We appreciate your suggestion to add a password validation field. We understand the importance of ensuring a smooth login experience and will definitely consider implementing this feature to prevent any inconvenience caused by capitalization issues. Your input is valuable to us as we continuously work towards enhancing our platform. If you have any further suggestions or encounter any other difficulties, please feel free to let us know. We are here to assist you and ensure a seamless user experience. Best regards, The idloom.events Team
Replied June 2023
Michèle
Publishing, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Perfect for events of all types and sizes
Event creation, registrations and check-in have never been so easy.
PROSAs we organise a series of different events throughout the year we needed an event management tool that would be able to accomodate the needs of basic and complex events (multi-day, multi-location, multi-workshop, ...). idLoom offers the right balance between - a lot of handy - functionalities and price. It's not only a user-friendly software with a good looking interface, the team listens to your needs and will offer you great service too. Event creation, registrations and check-in have never been so easy.
CONSUsing idLoom is very intuitive that might explain why there's no real help section. Even though we always get the answers we need a dedicated help page would be nice.
Vendor Response
Thank you for your kind review Michèle ! I'm glad to read our software is useful for managing your events, and that the custom features we developed for you are helpful. Thank you as well for the feedback on the help section. We have since then been very active in creating a well-documented user guide, with all new releases and their corresponding user manuals. Here's the link to it: https://www.idloom.com/en/events/blog Furthermore, we try to ensure that all new development is made in an easy to understand manner, so that users find their marks in a few seconds only in the software. If we receive a complaint or a question on how things work, we make the necessary amendments to make sure things are more intuitive. Good luck with your future events! The idloom-events team
Replied March 2019
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Idloom
- easy to use - user friendly - fair pricing
CONSthe approach could be more developed for professionals : - more customization could be a plus - more access to different types of content (sections, more tools to add content such as pictures,...)
Vendor Response
Dear Valued User, Thank you so much for your review! We greatly appreciate your feedback. We're thrilled to hear that you find idloom.events easy to use and user-friendly. Providing a seamless experience is our top priority. We're also glad to know that you find our pricing fair. We aim to offer competitive pricing options while delivering the best value to our users. We only answer your comment 5 years later, and we can tell you that we do have all the missing features you were talking about in your com... Thanks for your comments ! :-) If you have any further comments, suggestions, or questions, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction. Warmest regards, The idloom.events Team
Replied June 2023
Gauthier
Banking, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Financial forum
Le programme est assez intuitif et permet de s'y retrouver facilement
CONSQuand nous modifions la photo des orateurs, elle n'apparait toujours pas !
Vendor Response
Hello Gauthier, Thank you for your thoughtful review, it's truly appreciated. Regarding the bug you mentioned, it's already been corrected. Remember, our support team is always here for you whenever you need assistance. Your satisfaction is our top priority. Rest assured, we're committed to working diligently to deliver user-friendly software and ensure a seamless experience for you and all our users. We're thrilled at the opportunity to continue accompanying you in future projects. Your trust means everything to us. The idloom Team
Replied March 2024
Ecem
Sports, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Life Changing
iDLoom brings together all of the information we will need to organise our events in the most adequte manner. The sofware is so easy to use and support of the team is tremendous. Reduced our administration time and helped us to focus on more challenging aspects of the events.
CONSI don't have anything criticize. Life-changing software.
Vendor Response
Dear Ecem, Thank you for taking the time to share your positive experience with idloom! We are thrilled to hear that our software has been instrumental in helping you organize your events in the most effective way possible. We take great pride in making our software easy to use and are delighted to hear that you found it to be user-friendly. We're also pleased to hear that our team has been able to provide you with the support you need to ensure your events run smoothly. Our goal is to make your event planning experience as seamless and stress-free as possible, so it's great to hear that we've been able to reduce your administration time and allow you to focus on the more challenging aspects of your events. Thank you again for your kind words and for choosing idloom as your event management solution. We look forward to continuing to work with you in the future. Best regards, The idloom Team
Replied May 2023
Bruce
Environmental Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Personal service, flexible & quality product
Great. Customers deal with a team of people who are very knowledgeable and highly responsive.
PROSIt is very flexible - most features can be customised and it is easy to set up an event.
CONSFull Zoom integration is coming, which will be great.
Reason for choosing idloom.events
Affordable for a non-profit like ourselves. Had all the key functionality.
Vendor Response
Dear Bruce, We wanted to reach out to express our gratitude for your wonderful review of our company. We're thrilled to hear that you found our platform to be flexible and customizable - that is certainly our motto, and we're glad to see it's resonating with our users. As a software development company, we pride ourselves on being able to provide our users with the tools they need to create events that truly meet their needs. We believe that customization is key to this, and we're glad to hear that you found our platform to be accommodating in this way. We're also happy to report that we now offer full Zoom integration, allowing for seamless virtual events that can be fully customized to your needs. And as always, our five-star support team is available to assist you every step of the way, ensuring that you're able to create the best possible events. Thank you again for your kind words and your support. We look forward to serving you in the future. Best regards, The idloom Team
Replied April 2023
Rob
Civic & Social Organization, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Excellent event management software for our charity
This has turned what used to be a time consuming and administratively heavy task into a seamless quick and efficient process saving us hundreds of hours of admininstration each year. It also provides a very professional interface between us and our clients.
PROSThe software is very intuitive and easy to use. I love the flexibility it offers when setting up an event, it allows us to design the event page specfically for the different types of events we have. Our users have given us very positive reviews on their experience of booking events with us through the software.
CONSSo far we have not found anything to fault with the software.
Vendor Response
Dear Rob, Thank you so much for your amazing review! We're thrilled to hear that you find idloom.events intuitive and easy to use. It's fantastic to know that you love the flexibility it provides in setting up event pages tailored to different types of events. We're delighted that your users have had such positive experiences booking events through our software. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event management. Warmest regards, The idloom.events Team
Replied June 2023
Gaspard
Verified reviewer
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
We organize events for 150 persons every two weeks with conference and dinner.
We earn time and effectivity!
PROSEasy to work for users and administrators. Good look. Lot of options and we can create event taylor made!
CONSNothing special... I like all of it! Maybe it's a little bit difficult for old people and people don't use often software. But it's perfect for active people.
Vendor Response
Thank you very much for your kind review Gaspard!
Replied June 2018
Anne
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Innovative Conference Platform and Great Support!
I'm so glad that I found IDLoom. The platform is ideal for my company's conference business, easy to use, and the guys are super-responsive and go out of their way to help with even the smallest query very promptly.
Vendor Response
Dear Mrs MacGregor, thank you very much for this great review!
Replied May 2017
Theres
Accounting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
For our seminar the best software!
The service is great. If I had questions, my mails were answered in a short time.
PROSOnce all the data has been entered, the software works automatically. And for the next seminar I can simply copy the old seminar. It saves me a lot of time.
CONSFor our seminar, this software is the optimal solution.
Vendor Response
Many thanks for your review Theres! Reading that you save a lot of time thanks to idloom is the best reward for the team. If you have any recommendations for further improvements, don't hesitate to reach out! Looking forward to continuing our collaboration!
Replied December 2021
Julie
Aviation & Aerospace, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Un service technique et humain de qualité
La plateforme est intuitive, il est ainsi facile de créer un événement sans avoir des connaissances en codage. Le UX est vraiment bien grâce à un rendu propre, fluide et efficace. Pour l'organisateur, l'interface a un rendu professionnel plus qu'apprécié. Le service est l'un des points forts de Idloom. L'équipe est plus que réactive. Que ce soit pour une question ou un problème plus complexe. Bref, une solution à choisir sans hésitation.
CONSQuelques bugs parfois qui peuvent ralentir la saisie de texte, that's all!
Vendor Response
Dear Julie, thank you so much for taking the time and this amazing review. We are constantly improving all aspects of our solutions, and I'm sure that by now text entry speed has been addressed. It is thanks to feedback like yours that we keep on improving. Hope to hear back from you soon! The idloom Team
Replied April 2023
Hermann
Non-Profit Organization Management, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Best event management tool I ever used
very easy to use, intuitive user design, great flexibility and highly adaptable to any need
CONSI like everything about idloom, there's not a single thing I would change
Vendor Response
Hello Hermann, Thank you sincerely for your wonderful review and your trust in our solution. We are thrilled to hear that you are completely satisfied with the current features. Rest assured, we are committed to keep on enhancing our platform and bringing you even more features to exceed your expectations. Thank you for your support and for choosing our solution. The idloom Team
Replied March 2024
Madhu
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2016
Made our registrations process easier!
Quick, fast and efficient - IDLoom worked for our event management unexpectedly well. A flat learning curve, fantastic customer service, flexible pricing and most of all - a platform that worked from the word "Go!". The best part of it is that the team is taking feedback and acting on it almost immediately. This means that the platform will evolve organically and therefore will offer real-world solutions. IDLoom has also saved me costs of developing a separate website for my event - the public interface it provides works better than any event website I've seen with many customisation options. I am extremely pleased with it so far!
Vendor Response
Our goal is your success. Thank you for this review.
Replied April 2016
Paolo
Events Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy-to-use platform
The platform is agile, flexible and full of features. Especially recommended for events registration and selling tickets.
CONSThe backend can be improved. A proper html use would be useful.
Vendor Response
Thank you for your review.
Replied September 2022
Zivile
Chemicals, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
IDLoom event management
Overall I am very happy with the platform, it's easy to use for me to create and event and or people to attend
PROSEasy to use and very user friendly attendees management
CONSNot everything is customizable however those parts are not essential and do not lower the overall experience
Vendor Response
Thank you for your review.
Replied October 2022
Brendan
Media Production, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Idloom Events Review - The Capitol Forum
Idloom-events gave us a simple and streamlined solution for advertising our event online and receiving payments from non-subscribers who are interested in our events. It was exactly the solution we needed as a small business.
PROSIt was very easy to use and set up to begin receiving payments from attendees.
CONSNo issues with the software. It worked perfectly and we had no complaints.
Vendor Response
Dear Brendan, Thank you for taking the time to leave us a wonderful review! We're thrilled to hear that you found idloom.events very easy to use and set up for receiving payments from attendees. Making the process smooth and effortless is our top priority, and we're delighted that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in managing payments for your events. Warmest regards, The idloom.events Team
Replied June 2023
Anonymous
1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
This site met my needs well, and excellent customer support.
This is a very professional looking website, with a good range of functionality. Once set up invoices spread sheets and other useful features were instantly updated.
CONSAs a medical professional I found the technical aspects of setting up the site and receiving payment not particularly intuitive, however, it didn't take me too long with a bit of customer support.
Vendor Response
Thank you very much for your kind review. Rest assured we continuously work hard to make it ever more user-friendly and intuitive to use. If you have any questions, don't hesitate to contact our customer support 24/7. Best regards, The idloom team
Replied June 2018
Danièle
Think Tanks, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
Assessment period only for two recent events but positive
Simplification and modernization of our registration system.
PROSMeets many needs with few manipulations
CONSBasic feature somewhat limited, everything useful comes with an extra charge, nothing to add The fact that you have to write more than 100 words is making the survey heavier and offputting
Vendor Response
Dear Mrs Vranken, first of all thank you for your kind review! What did you mean with the 100 word survey, are you referring to Capterra or idloom?
Replied May 2017