TicketWindow
About TicketWindow
TicketWindow Pricing
Starting price:
$0.25
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for TicketWindow
1 - 7 of 7 Reviews
Aiden
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Ticketwindow does it all!!
Overall very happy using Ticketwindow.
PROSTicketwindow has everything all in one place! You can market your event, sell tickets to it, you can also sell memberships and receive donations to your organization. It also has great reporting options.
CONSVideo tutorials on how to use the different features might be nice. (Honestly I couldn't think of anything negative so I'm really reaching here!)
Reasons for switching to TicketWindow
Better customer service, reporting capabilities, local owners, better price
Vendor Response
Thank you Aiden for that wonderful review. We are happy to hear your feedback. Also, good news! We are working on some new training manuals that will include some demos as well. We look forward to introducing you to them.
Replied November 2023
Jon
Performing Arts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Solid Platform, Excellent Support
Not a perfect system but does what we need it to. [sensitive content hidden] and team are always available to help and get things figured out when we need something.
PROSTicket Window has all of the features we need to operate our business which has unique needs. So lots of ability to do a selection of things.
CONSVideo integration is lacking on the site without embedding YouTube videos and using XML to bring events forward but it is working overall.
Reason for choosing TicketWindow
Ticket Window has all of the features we need and all other products were missing at least 1 deal breaker feature (memberships, will call tickets, etc.)
Vendor Response
Thank you Jon for leaving this feedback. Knowing you are content with our service is good news. We are alway improving the client experience and will take note of your comments.
Replied November 2023
Mary
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2023
Ticketwindow
There is a lot of data available in the reporting.
CONSUnresolved problems with bounced ticket confirmation emails. There are no manuals. Setting up subscriptions is a nightmare. Difficult to find various functions in the menu because there are no manuals
Vendor Response
Thank you for your feedback Mary and we acknowledge your concerns. You can reach out to your venue manager to get access to various manuals in the future.
Replied November 2023
Marco
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Another successful Ticketwindow experience
Clean. Simple
PROSFrom concept, setup, to ticket buyers experiences, our recent event recently completed and sales closed seamlessly. With access to reporting and response times from the Ticketwindow team very efficient, our teams could gather metrics from purchase metrics to anticipate next steps for our event promotions
CONSLiked least: to independently adjust text/copy, with frequency, to align with marketing promo changes as event timeline neared (we did not request this support from TicketWindow)
Reason for choosing TicketWindow
Customer service
Carrie Anne
Broadcast Media, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Powerhouse Review
Wonderful
PROSThe customer service and the promotion is very appreciated
CONSNothing I'm happy with the service. Thank you
Reasons for switching to TicketWindow
Local, customer service
Vendor Response
Thank you Carrie-Anne for your comments, knowing you are happy with our service is great news.
Replied November 2023
Bob
Entertainment, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Grand Bend Place
Excellent Timely communication Feedback on promotion
PROSOnline ticket sales ability to track sales through a portal sales and marketing: graphic development, website and press releases
CONSWe have not experienced issues of concern, very easy to work with
Reasons for switching to TicketWindow
similar pricing with more value and better service
Justin
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Helpful and kind
They were very attentive and helpful to my cause.
PROSTW took a special interest in my charity event and helped support us by marketing for us and helping us land a venue, all custom tasks not usually listed in their features.
CONSI haven't come across a specific Con related to my request as of yet.