iVvy Venue Management
About iVvy Venue Management
iVvy Venue Management Pricing
Contact iVvy for pricing information or a quote.
Starting price:
$250.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for iVvy Venue Management
1 - 5 of 24 Reviews
Marco Giuseppe
Verified reviewer
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Easy to set up with great assistance from the IVvy team
I'm new to this App, but the set up of my venue was very easy thanks to the great assistance from the IVvy team. 10/10 for customer service!
CONSOne thing that could be improved is directing the user how to get more exposure on the Marketplace .
Brittani
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Happy long time user
iVvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating seven rooms, paylink etc has been a game changer for us and reduced so much double handling admin!
CONSA few minor things - tasks being associated to a booking, so when cancelling a quote these all cancel too. Being able to move a booking between venues (we have a 3-level building and if a booking wants to change venue we have to start again) - being able to add a custom note for the online enquiry when in busy time or closed for Christmas so customers don't think they're being ignored. Can sometimes be overwhelming with how much there is that could be used and learnt but thats not a bad thing!
Vendor Response
Thank you for your feedback and review!
Replied February 2024
Amelia
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2021
System review
sustainability - less paper printing standardized event orders Great support from [SENSITIVE CONTENT] - he is my go to when needing assistance from iVvy support
PROSease of event orders and keeping all data in one location online.
CONSInvoicing system is a bit rigid. Template should be a bit more flexible. Part refunds capabilities can be improved. Should be able to make a refund without the system setting an amount as 'unpaid', which cannot be cleared.
Vendor Response
Thank you for your honest and helpful review. iVvy will continue to improve our products with the feedback our customers provide.
Replied November 2021
Emma
Music, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Flexible software and helpful staff.
Overall very positive. The people are great and the system offers a good level of customisation.
PROSI've been implementing iVvy at a new venue for hire. While we do not have any catering aspects to our operations, iVvy has the ability to be tailored to our needs. [SENSITIVE CONTENT] our trainer has been delightful to work with. Friendly, supportive and 'can do' at all stages of our training. We have found all other contacts at iVvy to be similarly knowledgeable and helpful. The reporting that iVvy produces is well considered and easily able to be tailored to our needs. Once built, the system gives a lot of control over to the venue in terms of updating finance reconciliations, tailoring reports, updating fees, adding additional items etc. Set up of virtually every aspect of iVvy can be tweaked to meet a venue's specific needs. I would definitely recommend iVvy to venues looking for an affordable, efficient and elegant bookings solution.
CONSIdeally there would be functionality to split out the items on an invoice for payment by more than one party - from separate companies. An example of where this would be required is in the case of a contribution subsidy by a sponsor.
Vendor Response
We're glad to hear about your positive experience. iVvy prides itself on providing a great product, and appreciate the feedback.
Replied November 2021
Emma
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Very user friendly!
Overall Ivvy is a great program to manage our events and we are very happy with the service!
PROSI find Ivvy to be very user friendly! Everything is easy to find and manage and it is very easy to quickly update your storefront and venue information.
CONSI would love a section on the Function Diary where you can add in important information such as public holidays, school holidays, promotions running etc. Information that is relevant to our venue that is important to know when quoting and checking availability.
Vendor Response
Thanks Emma, Love the feedback! I'll add to our wishlist. James COO & Founder
Replied August 2018