Planned
About Planned
Planned Pricing
With the basic account, any planner can sign in, browse the marketplace, contact suppliers and use all of Planned's features. We only charge at booking time: 3% of the total booking cost. Enterprise accounts have the same terms as basic accounts, but can also include SSO integrations and reporting, for a fixed implementation fee cost.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Planned
1 - 5 of 12 Reviews
Hugo
Events Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Review form a the supplier side
We liked the experience of the platform. We worked on an event with a client and it went well overall using the platform. We'd like to be able to get more in touch with the client (telephone, email, meeting at the event site, etc) because communication is essential while planning an event and for the supplier, it is hard to work via a chat only...
PROSAs a supplier on the platform, we really like the main goal of the platform which is to connect the buyers with the supplier easily.
CONSWe are not able to modify our profile yet and we would like to be able to fix our description and photos so we can update our presentation. Also, as a supplier, different people in our team have to talk with the client so we didn't like the fact that we can't have different team members in our team that can connect and get notified on the platform.
Vendor Response
Hey Hugo, we're really happy to see your feedback. We'd like to share some comments on it: we're currently working on implementing the ability for our partners to edit their own listings because we recognize how important this capability is. As well, the Planned team can add multiple team members to a vendor account, so we'll reach out to you and make those additions today! We look forward to continuing our great partnership with you and your team!
Replied September 2021
Madison
Entertainment, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2021
Planned is revolutionizing the event planning industry
Planned is a great digital solution for the event planning industry, connecting the best vendors with amazing clients. We look forward to growing our business with Planned.
PROSWe use Planned on the vendor side and we love working with their team. Something that is often missed or overlooked with emerging digital software in the talent booking and event spaces is the critical personal attention oftentimes needed from a dedicated client support team. That was not an oversight or afterthought with Planned. Their team is available and engaged to support both users and vendors on the platform to ensure success.
CONSIt can be a little tricky to communicate directly on the platform with clients as you are making contract changes or negotiating term points!
Vendor Response
Hey Madison, we're thrilled to see your feedback on Planned. We loved to hear how positive your experience has been on the platform since the beginning of our partnership with you and your team. We are sharing this feedback with our product team to ensure that contract and negotiation exchanges are a smooth experience in the platform. We're looking forward to continuing to revolutionize events alongside you!
Replied September 2021
Robert
Financial Services, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Could be very helpful
Overall, my experience was good. I hope the bugs are out before my next need for the system.
PROSI was impressed with the ability to narrow down options to a specific area of the city.
CONSWith the new implementation and it still being rolled out, there were issues with getting replies from vendors. I needed to speak to my representative at Planned to get replies manually.
Vendor Response
Hi Robert, thank you for sharing your feedback on our product. We're glad to hear you were impressed with our marketplace and filters. We definitely understand the importance of having a smooth communication flow in the product between clients and suppliers. Our product team is working on those adjustments to ensure a seamless experience, as we move forward from our beta testing. We're excited to continue to streamline the event planning process alongside you and your team!
Replied September 2021
Francine
Financial Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great Experience
[sensitive content hidden] was very attentive to the issues, and seemed to be available all the time; which was VERY helpful.She was creative in her ideas and resourceful
PROS[sensitive content hidden] was exceptional. She was very timely in her responses and acknowledged all matters.
CONSthe token payment method- it is a little awkward
Reason for choosing Planned
i had initially chosen KAPOW because i used them last year. They never even responded. I had a choice - per my firm, and i chose Planned because KAPOW didn't bother to respond. PLANNED was right on it- we were very happy with the service.
Reasons for switching to Planned
They did not respond in a timely manner and were not attentive to the details. They waited too long to handle issues and weren't available when i needed them. This experience was much better. [sensitive content hidden] is A+++
Geneve
Computer & Network Security, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Amazing platform and team! Definetly recommend
Very nice user-friendly platform. I always turn to Planned for events I book and manage, for all size or type! Super useful to find vendors and unique locations, that are different than the typical hotel ballroom. The team is also awesome and very helpful team in supporting my events, and recommending the best venues and vendors!
CONSI cannot think of any cons, I am very satisfied with this software and added filters to help navigate and find the best venues and vendors.
Vendor Response
Hi Geneve, we're really happy to see your feedback as you've been a long time Planned user at this point! Given all the events you've worked on in Planned, we're so thrilled to see that you love the platform. We're looking forward to all the future events we will collaborate on.
Replied December 2021